How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%94+13.3Replies to reviews 7%73+5.2Craft & service penalty90−1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREBonney Plumbing, Sewer, Electrical, Heating & Air
Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 10,726 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Bonney Plumbing, Sewer, Electrical, Heating & Air for 8 kinds of job.
Bonney Plumbing, Sewer, Electrical, Heating & Air for HVAC system repair
Clear ✕All 330 Google reviews tagged “HVAC system repair” · showing 140
Very professional, considerate. Explained what she found and did. Thanks
anthony was very great in advising of issues, corrections needed, and rationale for doing things right, he was very professional and thorough.
I appreciate how the Technician Roy explained how improvements could be made on my heater. He convinced me to get a power surge protector, and a new thermostat. I think I'm going to be very pleased with these two improvements.
Allen Suetos came to check out my HVAC. Allen explained what was going, drew a layout of the systems and gave me a detailed 101 lesson as to how the heat & AC works. He was thorough, empathetic, & professional. I signed up for their maintenance program. Thank you Allen & Bonnie! Dylan came to do HVAC cleanup. Very…
The technicians from Bonney are always friendly, knowledgeable, and professional! Steven was kind and thorough.
Great and professional service.
Had a great experience with Victor on his service of our HVAC system over several visits. He explained what he was doing, shared photos of what he found and how things checked out. He put in the work of diagnosing and tracking down the ultimate problem and made the repairs in a very timely and professional manner. All good. Great tech and person.
Professional demeanor, pleasant personality, thorough and performed job efficiently, in minimum time.
Ryan was extremely professional and friendly. He took the time to explain my issue and was able to fix my hvac immediately. He also recommended preventative maintenance which I needed. I highly recommend Ryan for services needed.
Logan and Kyle were outstanding. I was advised by another company that the furnace burners were corroded and should be replaced at considerable expense. Logan and Kyle stated that the burners required only cleaning, which they did at a small fraction of replacement cost. That type of honesty was greatly appreciated.…
Dylan did a great job on my annual maintenance call. It was up in the attic. He took plenty of pictures explained what he checked and was very professional. He made a repair while he was in the attic after he showed my the problem and gave me an estimate. He covered his shoes before he came in and introduced…
On time arraiva..explained all issues. Documented all findings. Great technician
Best of the Best!!!! Rajesh Singh was absolutely one of the most professional technicians we have had the pleasure of working with. Everything was explained completely and the maintenance visit was completed in exceptional fashion. Thank you.
Ben McCauley is the ultimate professional, with a friendly approach. He thoroughly explained the inspection process and findings for my older HVAC pump. I very much appreciate the manner in which his recommendations were presented. I absilutely recommend Bonney for HVAC service and maintenance! Thank you, Ben.
Elmer did a great job with a repair of my AC. Was friendly, courteous, and professional, and did a great job of explaining the issues and progress to me throughout the repair.
Matthew is amazing, every time he comes out here he saves the day! Rose Karas
Rajesh was phenomenal!! Extremely polite & friendly from the moment he arrived, + incredibly patient with all of my questions. He took the time to walk me through what he was finding, show me the issues firsthand, explain my options, & help me understand what actually needed to be addressed today vs what could wait,…
Kirk was very professional and explained everything so I could understand it and what my options were that would best fit for me. No high pressure sale. Honest and professional information.
Bonney staffer Ryan professional and very efficient with my HVAC service. Thanks.
Allen did a great job in assessing the status of our AC System as part of our regular maintenance program and advising us on how best to proactively enhance it’s efficiency.
Ben did an amazing job. Very knowledgeable and polite. We needed some small repairs and Ben took care of them quickly and professionally. Highly recommended
Dylan Vergara came back today to do the services on our HVAC unit that we had agreed to do. He showed up on time and took care of all the cleaning of the fan blades and replacing our old power motor. He took the time to explain his work and showed the photos of before and after. He is so professional and friendly and a great asset to your company.
Logan is an extremely pleasant person to be with. He quickly went to work, but continued to relate, answer questions, etc. He explained what would happen next. Logan has been to our house before and I was happy that he was the technician assigned.
Caeveon came to do a tuneup on my system. He was very personable from the start and right then and there I knew Bonney had sent the best. He went through everything and gave me the report which was good. He made one recommendation that would save my compressor from going out right around the infamous warranty…
Ben was fabulous. Working with him, I felt i was working with a family owned company than a major ac company. He was honest and extremely helpful in very stressful situation.
Matt provided amazing customer service, repeatedly returning to our home to try to catch the issue that was causing AC failure and find a real resolution instead of bandaiding the problem. Even when my frustration got the best of me he remained patient and empathetic. Thank you for getting us back to a cool home!
Excellent customer service.
Ernesto showed up on time and spent a considerable time diagnosing the issues. He was knowledge, polite and friendly. A good representative for Bonney Plumbing.
On time and honest. Great job. Great to talk to lovely, to meet very personable, go plant girl!
Ryan got to the bottom of our AC problem very quickly and I feel very confident that the underlying problem has been addressed.
Ricky went above and beyond to make sure we were taken care of. Thank you!
Kirk was very thoughtful, thorough in addressing my concerns. He made recommendations for improving performance of my system. Kirk is truly an asset to the Bonney Plumbing etc Company.
We had a great experience with Kirk Edens from Bonney. He was professional, polite, and very knowledgeable. He quickly figured out what was going on with our AC and clearly knew his stuff. He took the time to explain everything and was great to deal with from start to finish. I really appreciate the great service…
Had a AC maintenance with Bonney. Roy came to my house on time and promptly went to work and found the issue with the AC. I have been using Bonney for a few years and the aervice had been great!
Gave me a good quote on a new HVAC system. Had it installed the very next day.
Ryan did an excellent job. He was very caring, attentive and incredibly knowledgeable at what he did and he actually generally seemed to enjoy his job which is rare on the stand age so he came in. He fixed the thermostat in no time at all and hooked up our new thermostat showed us how to use it and like I said, he…
Issac was friendly and did a great job. Everything was working great when he was done
HVAC Tech-Ryan Miller did an excellent job on repairing HVAC system. His customer service was outstanding.
I have a fan motor that needs replacement. I called Bonney and a tech came out. He confirmed the unit needs replacement in about 20 min. I will be getting the motor on warranty. The part is taking over a week to get. They are quoting me $949 for labor. Even at a 2 hour minimum, that's $475/hour. Outrageous price for…
Rajesh Singh was a great technician. He got right to work, explained the AC problem, quoted the price, explained the parts needed and finished the job. Thank you, Raj. Nice meeting you and working with you!
BEWARE! We had Bonney out after we first bought our house to look at our air-conditioning system. They told us at the time that the system was working fine but is old and ending. It’s useful life and should probably be replaced. Their sales guy came out the same day and told us it could go in a few months, but it…
Mike trouble shooted methodically. He was informative and thorough. Thanks, Mike!
Steve Tanberg did a great job and was very thorough. Highly recommend
Steven Tanberg was professional, helpful, and sincere. Hugely appreciated his help and work assessing the leak for my HVAC and providing a solution for it that was as affordable as possible!
Ryan did a great job
We had an excellent experience with Bonney, and Ben was an outstanding technician. He was professional, patient, punctual, and a clear communicator from start to finish. He took the time to explain everything thoroughly, answered all of our questions, and made sure we understood our options without ever making us…
Logan was very professional and detail oriented
Ernesto did a great job. He was very friendly and very knowledgeable. I would definitely use him again.
Was able to get a same day appointment. Victor was amazing and got us back up and running with our AC.
The Bonney crew did a great job. Resolved a plumbing problem ahead of a big weekend. Five stars!
Victor fixed and covered everything we needed with our Air conditioner problems. He’s very personable and explains his work in detail.
Isaac was great
Once again they were awesome! This is my 2nd interaction with Bonny and both services were amazing! I couldn’t be more pleased! The employees from beginning to end were fabulous! I definitely recommend!
HVAC tune up. Benjamin was probably the best tech we've ever had! He went over things that we may want to consider and fixed a problem before it became a BIG problem.
Isaac Williams was the Bonney technician who responded to our desperate call to fix our air conditioner that was making loud noises. He arrived promptly for the appointment and identified the problem swiftly and fixed it. He was very knowledgeable about the issue and gave us good advice (which we followed!). We…
He did a fantastic job on everything.
Our technician Victor Pantoja was incredible! He immediately assessed our HVAC system and provided us with a detailed explanation of the issues and our options. He was incredible and made the process very easy for us. Would highly recommend Victor and the Bonney team!
The repaire man Ben helped out and helped save my unit before I had to worry about expensive costs later. He even put in future orders for costs that may come later if a part goes out. Thank you
Bonney is always great to work with, fast and reliable
Elmer Martinez was the technician that serviced our air conditioning problem.He was absolutely wonderful. He checked absolutely every part of the unit, took pictures of everything he worked on and explained what each picture was and how they worked. He replaced the needed part and changed two air filters in our…
Christian F was excellent, on time and efficient. E.H.
Brian came by the next day to figure out a ceiling leak I was dealing with. He got it done within the hour for a fair price. Great service.
Was honest, polite and not pushy.
Very knowledgeable and friendly He did an excellent job installing the blower! Thank you
Speedy, efficient repair of my ac on hottest Saturday so far this year. Thank you Aiden.
Dennis was great. Explained everything upfront and was super polite and helpful. Did great work
Ryan was great in repairing the AC unit
Rajesh was fantastic. Highly recommend.
Steven our HVAC Tech went above ans beyond for me & my family. I was previously quoted over $5000 to replace our 6 year old A/C system. Steven is honest and reliable as well as takes pride in his work. Customer service A+, communication A+, efficiency A+. Bonney is definitely our go to repair company. Thank you Steven 😊
The issue with our air conditioning unit has been an on going problem for couple of months the serviceman name Alan was as professional as can be provided us with reinsurance that the next time he comes out that they will be up on the roof for six hours to fix the problem. We look forward to seeing our unit fixed…
Big thanks to Matthew Henshaw and Elmer Martinez, they were amazing and provided impressive customer service. Always going the extra mile!
Our air conditioning went totally out and the Bonnie technician, Ryan Miller did a quick diagnosis of the problem and had an estimate ready on the spot. He was ready to fix once we agreed on a price. He was able to work with us. And had our system up and running again.
Aiden came out, tested the system found the issue and explained everything I never knew that I NEEDED to know about my AC system. He was honest, professional and patient with my questions. I tend to be skeptical of monthly service fees that often do not save you money, but in this case annual maintenance might have…
Very nice and informative
Carlos is professional, efficient, and friendly.
Victor was on time and professional. We had another company come out to look at our HVAC prior to calling Bonney. The tech was here for 15 minutes and told us we needed to replace our system. Victor came out, trouble shooter multiple things to make sure he had ruled out all possibilities for the issue. We ultimately…
Quick response, thorough review of the equipment, good diagnosis, and fair pricing.
Rajesh did an excellent job on inspecting my system and explaining everything to me on what potentially could be a problem to my HVAC system. He eventually diagnosed the problem and got my system working ..
Very professional, thorough and easy to understand when questions were asked.
We want to thank Kirk Edens for going above and beyond while assessing our A/C unit. He did a very thorough job and made sure that we understood and answered any questions that we may have had. We would definitely recommend Bonney HVAC services and to ask for Kirk. Thank you for your time to assist us. We felt so much better after your visit.
Raj is such a thorough technician. He explains what he is finding and why it matters. We appreciate the service!
Was blown away start to finish. My Technician was Elmer Martinez and he was amazing. Answered all my questions with patience and was extremely knowledgeable. It was very hot yet he work throughly without rushing. Very happy with Bonney and Elmer.
Caevon White serviced our AC today. A very nice man. Who did an excellent job. Making sure our needs were met. Thank you Caevon
Gabriel put me at ease as soon as I met him. He was super helpful, communicated every step of his process and got the cool air blowing again. I’m very grateful.
CJ did a great job and was very professional
Great technician Luis Zamudio. Very helpful and explained everything.
Ryan was the absolute best and fixed my issue quickly!
Trouble shooting a short on our HVAC system. I was home, all panels removed, and I had already installed new thermostat and a new transformer. The service was great. Mr Todd identified the burned out coil on the compressor in minutes. He replaced the coil, he had one in the van.
Elmer Martinez was very courteous, friendly and knowledgeable
Gabriel Romandia was a thorough, highly knowledgeable and communicative technician! He identified primary and some underlying causes of A/C failure, got it up and running again and provided specific info on root causes needing further addressing with cost details. He sets a high bar for other technicians to meet and…
Andrew has excellent customer service skills. He explained in detail what needed to be done and answered all of my questions.
Good service happy with the results James,asshel,Elijah the whole team was very helpful
Luis was professional, accommodating and thorough. He explained everything he was doing and took detailed pictures to visually communicate the issue. He did not pressure me, rather laid out the facts so I could make an informed decision.
Ben was very nice, informative, knowledgeable and quick. Thank you much Ben
Chris with Bonney provided a 5-star experience from start to finish. His customer service was excellent he took the time to answer all of my questions clearly and honestly, with no hassle or pressure. The company overall has been great as well fast, reliable service, clear communication, and helpful updates from…
We appreciate the quick service, thorough inspection & the ability to solve the HVAC system issues quickly. Thank you
Thank you Bonney for always being reliable and dependable. Tucker was very helpful and with his assistant got the job completed in a timely manner Thank you for taking the time to show you care. Thanks again.
Luis is an asset to your company. He is knowlegable on technical issue and polite. Give him the rest of the day off....Good Guy
Update: Unfortunately, I am changing this from a 5-star to a 1-star now that services have been rendered. Victor is a great Technician. He’s extremely knowledgeable and professional, but works for a very unprofessional company. We purchased a new HVAC system, and up until we signed the documents, everything was…
We have used Bonney for several services now and have found them to be wonderful to work with. most recently Victor Pantoja was the technician that responded to our HVAC issues. He was on time, professional and all around great to work with. We give him several gold stars!
I called a technician to check my HVAC heat pump. The initial diagnosis was fine, and he provided an estimate—serviceable so far. The problem came when discussing the repair. The technician aggressively pushed the work, presenting it as the only reasonable option, while simultaneously limiting my time to make a…
Matthew completed all the repairs in timely manner. Good work.
Replaced 4 ton HVAC heating and A/C system. Even though it was a difficult job because the closet space was small, they did a good job in figuring it out. New system works great.
Bonney team was extremely knowledgeable about the issue we had, worked to get the job accomplished efficiently. Bonney has great technicians and project support who stay in touch every step of the project! This was a complex problem requiring a lot of work crawling under the house, involving HVAC and plumbing. Everyone worked together to get it done!
Matthew M was great and very helpful!
Kirk Eden was very professional during the repair call Did additional troubleshooting and has identified the issue Parts now on order great job Kirk Cheers
Repaired the control board on my heater.
Great experience all around with Bonney! They were able to get a technician to us earlier than we initially had scheduled, and Victor did a thorough job, fixed our HVAC/thermostat issue, and explained everything really well.
Very informative, helpful, and friendly. He put me at ease, and explained everything thoroughly
Aidan did a great job with diagnosing the issue with my HVAC system and clearly communicating the plan forward. Still waiting to hear back from the manufacturer regarding parts that were under warranty so that Aiden can finish the job. $99 for diagnostic fee. Around $1300 for the total job.
This is the second time working with Bonney and I’ve had great experience both times. This time I had an issue with my HVAC system and the technician Dylan was able to quickly identify the problem, explain it to me and then resolve it quickly. There was no overcharging or upsell.
Raj is very professional in explaining the issues of my AC unit, very patient with me and answered all my crazy questions, gave me a lot of practical pointers
I've used Bonney for many of my recent repairs. A few months ago I had Si Dip fix my Tesla's wall charger. Si was excellent and we got along quite well even though I hovered around and was probably quite irritating while he fixed the wall charger (though he never let on that I was annoying him, looking back, i…
Service visit on old unit: Ernesto was professional, friendly, explained things very well, and laid out our options forward.
Bonney replaced our outside faucets and as part of that service we became "'members" which included all system (HVAC, electrical, etc) inspections. Our HVAC system was replaced badly 8 yrs ago by another company and we ended up replacing it. Bonney's repairmen and installers were all very professional, courteous and…
Joe was on time, personable and helpful. The work was done well.
Matthew was great. He explained everything clearly and was super nice and professional.
He was very professional: very personable. His diagnostic skills were excellent. Thank you! John and Helen
Alex gave us good customer service and did an excellent job last week! Thanks, Roger
Good service. Reliable.
I had Stephen come out and fix my A/C on short notice. He did an absolutely fantastic job. He was able to diagnose the issue and fix it on the spot. He showed me pictures of some future issues and what it would take to get those done. Bonney is my go to for all my needs.
Our tech, Andrew, was fantastic. Friendly, knowledgeable and checked unit and fixed problem promptly. He gave thorough summary of additional needs of unit that is nearing it's end of life at 20 years old. My only beef is $99 service fee on top of $135 fuse replacement. I get it.. the techs have the knowledge and…
I had a compressor blow out in mid-July, and Andrew and Matt with Bonney did yoeman's work replacing it in the summer heat. Andrew went above and beyond finding a replacement compressor in record time. I'm glad I chose Bonney - they prioritized fixing the system and made sure I had AC up and running before the August heat hit!
I can’t say enough good things about Matthew! My AC broke down during a scorching heatwave, and I was dreading the thought of days without cool air. From the moment I called, their team was professional, responsive, and genuinely cared about getting my system back up and running. Matthew arrived promptly, diagnosed…
Elijah Souza & Sean Clarke did an amazing job replacing my furnace and AC system this two young gentlemen were very professional and worked very clean!!!! Thanks again for arriving on time and completing the job!!!
My technician Michael Grant was amazing and professional. He spoke clearly, explained throughly, was very professional and fast at resolve! I would recommend him anytime and will definitely reach back out for future service needs! Great job Michael and pleasure working with you!!
Great Service--on time and efficient. General checkup for HVAC system--no charge.
Ben McCauley was excellent.
Legend was awesome, arrived on time, performed an awesome job and explained everything that he did. He gave me a list of recommendations I should consider and I will.
Great service!
Colby was quick snd very efficient
Very knowledgeable and personable.
Isaac did a fantastic job fixing our AC. He was also super friendly and let me watch, as I have an interest in electronics and repair. He quickly guessed that the capacitor was bad since he could hear the compressor wasn't starting up. Then, after that, he measured the pressure and found a second issue which was…
Jonathan Barron was great! He was very knowledgeable and professional. He explained everything in a way that was easy to understand. I would highly recommend him to anyone getting their AC unit serviced/repaired.
Nobody enjoys spending money on emergency repairs to AC but it helps to feel you are dealing with dependable companies that aren’t looking to make a quick buck with low-quality work. Our experiences with Bonney have always been solid and our most recent with their HVAC technician Johnathan exemplifies what we’ve…
Another solid performance ! A job which required careful evaluation, implementation of the plan, and completion quickly and with quality was all in stride. Marvelous effort and, once again, a stellar job from beginning to end!
Very professional and knowledgeable. Ben did a quick and thorough job. Very pleased.
Good people, professional, thorough and honest. No hard sell tactics. Funny and knew his product.
Technician worked diligently until he found the cause of my problem. He then fixed the problem, ran a 30-minute test, cleaned everything up, explained everything he did to me and departed.
We are very pleased with Adolfo and his partner Alejandro… good communication and customer service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 602 | $26–$251 |
| A/C system maintenance | 505 | $26–$322 |
| HVAC system repair | 328 | $161–$882 |
| Toilet repair | 229 | $124–$554 |
| Drain cleaning | 223 | $57–$393 |
| Plumbing pipe repair | 205 | $251–$1.4k |
| A/C system repair | 203 | $104–$786 |
| Heating system maintenance | 188 | $19–$195 |