How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%94+13.3Replies to reviews 7%73+5.2Craft & service penalty90−1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREBonney Plumbing, Sewer, Electrical, Heating & Air
Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 10,726 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Bonney Plumbing, Sewer, Electrical, Heating & Air for 8 kinds of job.
Bonney Plumbing, Sewer, Electrical, Heating & Air for heating system repair
Clear ✕All 118 Google reviews tagged “Heating system repair” · showing 100
Very professional, considerate. Explained what she found and did. Thanks
anthony was very great in advising of issues, corrections needed, and rationale for doing things right, he was very professional and thorough.
Michael did the routine furnace check for winter and changed out a capacitor that was showing wear. All went well so we're very happy for Michael's help. Good job!
Installed new thermostat and checked heating system. Did a superior job.
Rajesh was on time, super personable, and fixed our heater in less than an hour. Thanks so much.
Dilan is very knowledgeable, easy to talk to and very professional. I would welcome him back to my home every time.
Allen was great and very knowledgeable. He explained all information about our system to us. Thank you
Very helpful and courteous. Gave me lots of options.
Elmer was extremely forthcoming regarding my systems issues and went the extra mile to ensure everything was in top order before leaving. Excellent communication throughout.
Ernesto was very courteous, professional and friendly. He checked our entire system and had some great recommendations for keeping our furnace up and running. We were very happy with Ernesto's visit and work!
Thank you Alex. Job well done.
Diagnosed problem with electrical panel and explained how to remediate. Unfortunately the quote to repair was way beyond my means.
Allen is thorough, professional and trustworthy!
Elmer Martinez did a good job, and he is pretty good at explaining the stuff.I will not mind him to be assigned for the routine maintenance any it is needed.
Excellent service
It was a good experience with Andrew. He was a good communicator and seemed to listen to our concerns and offer solutions. Nobody likes to spend money on upgrades and repairs. Initially we were looking at getting a Smart thermostat. Bonnys price was too high. When you look on Smuds website, there quite a price…
AJ did my annual plumbing inspection today and was friendly, careful and thorough. He also replaced the plumbing in one toilet which was leaking. He did a great job on everything!
Jacob was great. Also I love the BAM program. Bill Carmody
I’ve done business with Bonney for years and the technicians are always smart and efficient.
Rajesh was great, in fact, all the service technicians from Bonney have been professional, on time and pleasant to work with.
Business with Bonney has always been good overall so no surprise there. Ryan was very professional, thorough and explained everything well along with showing me photos for me to understand. Thank you for your service today.
Good service happy with the results James,asshel,Elijah the whole team was very helpful
Have used Bonney for years. We have never been disappointed In their work or costs. Their staff are exceptional!! Big Shoutout for Omar and his crew! Above and beyond work ethics and leadership! All the 99 year old pipelines under the house replaced before total rusting. We could have had sewage leak under the…
I call Bonney to come and do a tune up on my heater furnace and also to do a diagnostic test and find out why my thermostat was not working. So, the receptionist told me that it will be $59 dollars for the tune up and that the technician will check what was the problem with my thermostat and will give me a quote and…
Ernesto came out this morning. He was friendly and broke everything down in layman terms for me to understand. Pricing was reasonable and he gave me multiple options. Ask for Ernesto!
I called a technician to check my HVAC heat pump. The initial diagnosis was fine, and he provided an estimate—serviceable so far. The problem came when discussing the repair. The technician aggressively pushed the work, presenting it as the only reasonable option, while simultaneously limiting my time to make a…
We had a service request for our heater. Bonnie’s service representative, Andrew was very knowledgeable and worked effectively on our behalf. He also was a very polite gentleman. I would highly recommend Bonnie for your service needs.
Dylan provided excellent service.
Found inoperative pump
Alex at Bonney Plumbing, Sewer, Electrical, Heating and Air did an excellent job. He was on time, courteous, professional and very helpful.
Ernesto was awesome took care of all my issues and was very thorough and courteous they have all my work from here on thank you Ernesto
Great customer service. Fast and efficient.
The technician that came out was very knowledgeable and professional got our heat up and running in no time and was able to even save us a little money by signing us up for a yearly maintenance plan at an extremely low cost
Dylan was the technician and he was professional and friendly. He walked me through everything so I knew What was going on. He was knowledgeable and got the diagnosis and work done quickly. I will Use them again and refer them to people for sure.
My mother in law loved you guys. Thank you so much for helping her
The team was responsive from the point of my call for service and shared information regarding the appointment throughout the process. My concern/issue was resolved.
Great experience all around with Bonney! They were able to get a technician to us earlier than we initially had scheduled, and Victor did a thorough job, fixed our HVAC/thermostat issue, and explained everything really well.
Aidan did a great job with diagnosing the issue with my HVAC system and clearly communicating the plan forward. Still waiting to hear back from the manufacturer regarding parts that were under warranty so that Aiden can finish the job. $99 for diagnostic fee. Around $1300 for the total job.
Timely. Friendly. Thorough.
I've used Bonney for many of my recent repairs. A few months ago I had Si Dip fix my Tesla's wall charger. Si was excellent and we got along quite well even though I hovered around and was probably quite irritating while he fixed the wall charger (though he never let on that I was annoying him, looking back, i…
The service I received was excellent, the technicians were very thorough and professional.
I've been using Bonney for the past three years, and they've consistently done an excellent job. I strongly recommend them
Nicholas sized up the likely problem, performed the repair in a professional manner, as well as installing the new thermostat. I would recommend Bonney to anyone.
Techs were very professional and informative. They made sure that we were satisfied and knew how to operate the newly installed thermostat
Technician was timely, professional and thorough.
Marcus Robinson was very thorough, professional, and knowledgeable. He diagnosed the problem with our duct system that needed to be cleaned out. Thank you for your superb customer service, Marcus.
A job well done with attention to detail
Very thorough on their work
All good but expensive
Nate Henry did an excellent job. He explained what he did and was very pleasant to work with. Joan L. Early
Always appreciate their service, professional and courteous. Keep up the good work.
I had 3 bad experiences with them now. The first time they failed to show for first appointments after my wife took off work. Said I needed a new heater. I replaced the whole system because the cost difference wasn’t that much. Price was very expensive compared to another quote received. However, I was thinking…
Good company, always willing to answer questions. Great customer service.
Mathew went and picked up a part for my furnace. He went above and beyond, what I expected. Great job. Thank you Mathew
Allen did a great job and even shared our interest in hummingbirds.
Another outstanding job by Bonney Plumbing! Every worker who has come to our house has been courteous, knowledgeable, friendly and stays until they are sure the work is done correctly. We have also enjoyed hearing about their interests. One of the best things about Bonney is their employees!
Victor did a great job and is appreciated. He was on time, quick, and just got it done. Highly recommend.
He was just great, could not ask for better. He was a great experience. Thank you Chris.
Victor was knowledgeable and easy to talk to. He listened to my concerned and got the job done.
Jeff was really nice and professional. Quick repair after the diagnosis.
On 02/17/23, Andrew Tackett and Ray Brown did a fantastic job. They cleaned out HVAC and duct and vents cleaning. They were experienced, professional courteous, listened to our concerns, and friendly. It took 3 hours and 30 minutes to complete the job rather than the 5 hours initially told us. We would recommend…
Excellent services with an excellent thorough follow up report complete with photos and explanation. Thank you!
I don’t really know what was done but he check everything he could!
Pros Excellent Service. Quick Detection and execution of steps to fix the issues. Cons Extremely expensive. While the job got done and we got hot water back, the service costed us $450 for what took an hour for detection and some sanding and pressure air cleaning.
Very knowledgeable and helpful getting our system repaired after a storm knocked out our AC/ heating system.
Frank M. was absolutely wonderful! He was very knowledgeable and explained the issues and what to do to resolve them. Very personable and friendly with my dog, too.
So they came out, polite respectful. The repair guy first said heater can't be repaired, then that the parts are too old to be ordered. So they sent someone to give an estimate to replace heater with a new one. My landlord called a different heating and air repair. They came, it took 5 minutes and it was fixed. I…
Today I had Bonney out for my heating maintenance plan; service, cleaning Iwave-r install. Their technician Justin Burnett was Excellent! He was professional and honest making me feel confident that Bonney is taking good care of my system. Trust and confidence is why I go with Bonney.
Our water heater stopped working, so I called on Bonney for some help since their reputation as a company is awesome according to the live reviews from actual people who got service from them. They immediately sent someone on the same day just few hours after I called which was very nice because we needed it to be…
I am at my wits end. I do not know how else to get this businesses attention besides posting this mess public. I have been without gas for a month. FOR A WHOLE MONTH. So I can't cook, I can't heat my home. Some work was done in my unit. The work was done fast. However, it is not finished. The place was left a mess…
Always a pleasure to have Danni out to service our HVAC! She is professional and so caring in communication with my mom. She replaced a defective part today and my mom is elated to have the heat working seamlessly again!
Very friendly ;and professional
We had our furnace fail on us and when we had it inspected, the team at Bonney did everything to try and replace the parts. Even when we were thinking of getting it replaced entirely. They went over each option and answered all our questions. They really spelled it out for us. Once we pulled the trigger on a new…
Mr. Marcus Grosdidier came out and fixed the unstable house heating unit that was blowing cold air after about an hour of hot air blowing. Sometimes the system worked fine. He went through a thorough reasoning process to pick out a right parts when the system was working properly. He called out for the Prime…
I like the service , Kyle explained situations and issues of the problem very well. Seems really good guy felt trustworthy. I recommend Bonney anytime a little expensive but now a days everything seems expensive
Came on time. Fixed the system.
Our heating system decided to quit on one of the coldest mornings we'd had so far AND on a holiday weekend! Bonney's was able to send a technician within an hour, saving us from days without showering or changing out of our flannels.
Bonney strikes again! My house heater went out yesterday, the house was 62 degrees inside. My home, has stone floors throughout the house making it extra cold inside. Bonney came the next day, approximately about 9am. The technician was Jacob Stout, he was very professional, he respected my home with his shoe covers…
Knowledge, efficiency, positive attitude and excellent work.
Our sewage line ruptured and we called Bonney. They sent Micah who is a blessing from heaven. He spent as much time as we needed to discuss the details of our situation. He was onsite and available throughout our entire project. Our entire sewage system at our home was replaced in 2 days. The crew led by Micah was…
Mike and the other Bonney electricians provide a superb assessment of what is appropriate and needed to provide safe and sufficient electrical circuits to meet customer needs. They are always very helpful, personable, professional, and polite. Bonney staff consistently go beyond expectations in meeting needs and beyond.
I called Boney yesterday morning when our upstairs heating stopped working. The person I spoke to was so kind and did her best to try to get someone as soon as possible out so we scheduled for the next morning (it was raining so for safety the earliest was the next day which I totally understood and I wouldn’t have…
Alan did a great job. So glad to have our heat working again. Thank you!
Great and friendly service
Friendly service. Great exsplanation of system and various ways to repair or upgrade. Also came earlier than scheduled bay one day which was great.
They were out within 24 hours after initially calling. Matt and Hector showed up and Matt quickly diagnosed the problem. The gas valve on the furnace was bad, they replaced it quickly and we have heat!! Been without heat for 2 1/2 weeks, can’t thank Bonney and crew enough, our Thanksgiving will be a warm one!!!
Mike was absolutely fantastic. He was extremely responsive, helpful, and went way above and beyond to help us.
Super attentive and knowledgeable staff ✅ star Same day service call ✅ Amazing tech ✅(thank you ⭐️ Anthony) who diagnosed the problem in 3 minutes (after 2 other people diagnosed incorrectly.) Everything was explained well and fixed FAST!! Quality experience ✅
They did an emergency repair On my thermostat. They were courteous and therough and answered all my questions. I highly recommend this company.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 602 | $26–$251 |
| A/C system maintenance | 505 | $26–$322 |
| HVAC system repair | 328 | $161–$882 |
| Toilet repair | 229 | $124–$554 |
| Drain cleaning | 223 | $57–$393 |
| Plumbing pipe repair | 205 | $251–$1.4k |
| A/C system repair | 203 | $104–$786 |
| Heating system maintenance | 188 | $19–$195 |