Experts Reviews · Company report
Bonney Plumbing, Sewer, Electrical, Heating & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%94+13.3Replies to reviews 7%73+5.2Craft & service penalty90−1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Bonney Plumbing, Sewer, Electrical, Heating & Air

Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 10,726 Google reviews

Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 87% of gas contractors.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 84% of gas contractors.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 90% of gas contractors.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 94% of gas contractors.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 73% of gas contractors.B
73

Reviews for your job

Customers hired Bonney Plumbing, Sewer, Electrical, Heating & Air for 8 kinds of job.

Bonney Plumbing, Sewer, Electrical, Heating & Air for repair HVAC

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Jobs reviewedHow many Google reviews are tagged with this job.107
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 107 Google reviews tagged “Repair HVAC” · showing 40

Arlene6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Very good

HVAC duct & vent repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Carl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Allen had excellent knowledge of my HVAC condensers, air handler, electrostatic filter and digital thermostat. My outdoor older model 4ton and 3ton condensers we opened and every section cleaned and hosed down so that my AC will do a better job cooling and will operate more efficiently. I was very satisfied with…

Paid $2,000+Reasonable priceHVAC system maintenanceA/C system maintenanceA/C system repair
Robin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very helpful polite and made quick Work of the job

Paid $400–600Reasonable priceA/C system maintenanceRepair HVAC
ed5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Victor arrived within the time the company promised. Erica called from the office to give me a 30 minute heads up he was on his way. Victor clearly knew his business. My HVAC has been doing the job for 48 years but is nearing the end. So I was glad Victor got it going so I have time to think about a total replacement.

Paid $200–400Reasonable priceRepair HVAC
Lois1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★

The issue with our air conditioning unit has been an on going problem for couple of months the serviceman name Alan was as professional as can be provided us with reinsurance that the next time he comes out that they will be up on the roof for six hours to fix the problem. We look forward to seeing our unit fixed…

Paid $1–200Reasonable priceHVAC system repairRepair HVAC
PhillipLocal Guide · 236 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I've used these guy a number of times and they have always been great. Recently I had to get my dishwasher and garbage disposal fixed....they came same day I called and was fixed and finished with half an hour. Thank you guys Updated review I know have had my ventilation ducting fixed and would use them again! Carlos Sandoval is the man!

Paid $800–1,000Reasonable priceA/C system maintenanceA/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Barb3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Michael was great. He took the time to talk on the phone to my son and answer questions and explain what he was going to do.

Paid $1,000+Reasonable priceRepair HVAC
Dragonsight2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Good service happy with the results James,asshel,Elijah the whole team was very helpful

Paid $1,000+HVAC system repairHVAC system maintenanceA/C system maintenance
Justin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Thank you Bonney for always being reliable and dependable. Tucker was very helpful and with his assistant got the job completed in a timely manner Thank you for taking the time to show you care. Thanks again.

Paid $1,000+Great priceToilet repairHVAC system repairHVAC system maintenance
Troy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

I called a technician to check my HVAC heat pump. The initial diagnosis was fine, and he provided an estimate—serviceable so far. The problem came when discussing the repair. The technician aggressively pushed the work, presenting it as the only reasonable option, while simultaneously limiting my time to make a…

Paid $1–100Not sureHVAC system repairHeating system repairRepair HVAC
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Found inoperative pump

Paid $1,000+Not sureRepair HVAC+ Responsiveness+ Quality+ Professionalism
Marion1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Technician very responsive to client needs.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
TLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I've used Bonney for many of my recent repairs. A few months ago I had Si Dip fix my Tesla's wall charger. Si was excellent and we got along quite well even though I hovered around and was probably quite irritating while he fixed the wall charger (though he never let on that I was annoying him, looking back, i…

Paid $1,000+Great priceHVAC duct & vent cleaningInstall ACRepair HVAC+ Responsiveness+ Punctuality+ Quality
AustinLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I've been using Bonney for the past three years, and they've consistently done an excellent job. I strongly recommend them

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Punctuality+ Quality+ Professionalism
CarleneLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great a/c service! The technician, Jonathan B. was SO knowledgeable and professional. He knew almost immediately what the problem was and had it fixed in 30 minutes! Can’t say enough good!!

Repair HVAC
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ari came out to do a PM on our AC. He found a couple of problems and was able to fix them with parts that were on his truck. We indicated there was a problem with dust and allergens and he was able to install an iWave to pull the allergens before they get blown into the house. We're extremely happy with his service.

HVAC system repairHVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Wendy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Dennis was awesome! He was friendly, knowledgeable, and professional. He was very efficient and replaced my outdoor lights in very little time at a reasonable price.

Light fixture installationRepair HVAC+ Responsiveness+ Punctuality+ Quality
Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Emmanuel was knowledgeable, personable, and professional … and got my remote thermostat working again (n.b. it was a blown fuse at the furnace, not actually the thermostat!) in very little time.

Repair HVACThermostat repair
Wayne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Can't afford the repair currently but was happy to have a trained eye point out what I was missing thanks 👍

Repair HVAC+ Quality
LourdesLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ari was very professional during the review process. He explained what he did and told us his recommendations. Highly recommended.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
roger4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Bonney has done electrical, plumbing and HVAC work at my house. Never ever had a bad experience. Gave an honest assessment of the job.

Heating system maintenanceInstall ACRepair HVAC+ Punctuality+ Professionalism+ Value
Jean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I was so very happy that I called Bonney - great customer service and awesome technician.

A/C system maintenanceRepair HVAC+ Quality
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John did a great professional job and did it efficiently as well.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
GeoffreyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nobody wants to have to replace your entire HVAC system. and nobody wants to have to go through dealing with 3-5 different companies to get quotes and go through the entire sales process. Jon w/ Bonney was solid. factual, found additional items that needed to be addressed (that others didn't find or mention) and…

Repair HVAC+ Responsiveness+ Punctuality+ Professionalism
Kevin11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They did a great job. Several issues with hvac system that took a while to track down. Explained the problem in an easy to understand manner. 5 stars

Repair HVACThermostat installation
GianniLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My AC unit neeeded to be replaced. John from Bonney was super helpful and his experience in the industry gave me confidence to do business with them. They were able to do a diagnosis, inspection, and have a replacement done all within 2 days. Looking forward to future interactions.

A/C system maintenanceRepair HVAC+ Quality+ Professionalism+ Value
Cline5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

is very informative. He told us step-by-step what was going on he spent a few hours at our house, and really took the time to analyze what our issue with us and give us a choice of plan of action. He was also very courteous and polite would highly recommend.

HVAC system repairRepair HVAC
Rey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David S diagnosed a hard to find problem in my HVAC. Excellent Tech.

Repair HVAC
Ed7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Kirk was Awesome!

HVAC system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Khush1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent

Repair HVAC+ Quality+ Professionalism
Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Another outstanding job by Bonney Plumbing! Every worker who has come to our house has been courteous, knowledgeable, friendly and stays until they are sure the work is done correctly. We have also enjoyed hearing about their interests. One of the best things about Bonney is their employees!

Heating system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Angela15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff was very friendly and very helpful in getting our heating problems fixed and even offered a cleaning that was much needed. Wonderful and prompt service with great pricing.

HVAC duct & vent cleaningRepair HVAC+ Responsiveness+ Punctuality+ Quality
IsaacLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

On 02/17/23, Andrew Tackett and Ray Brown did a fantastic job. They cleaned out HVAC and duct and vents cleaning. They were experienced, professional courteous, listened to our concerns, and friendly. It took 3 hours and 30 minutes to complete the job rather than the 5 hours initially told us. We would recommend…

Ductless heating & A/C servicesHVAC system repairHeating system repair
Lauren4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very knowledgeable and helpful getting our system repaired after a storm knocked out our AC/ heating system.

A/C system repairHeating system repairRepair HVAC+ Responsiveness+ Punctuality+ Professionalism
DenisLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a problem with my gas line in the attic. Aaron came out and, not only fixed the problem, but he inspected and fixed minor issues with my HVAC. His knowledge and skills make him a great example of why I will rave about Bonney to all of my aquaintences.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Reggie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Last weekend 3 days ago actually, I noticed my system wasn’t working properly. Since it was a Saturday I didn’t really think anyone would be able to help. To my surprise after scheduling things here thru google, I got a call from the dispatcher and she told me they actually could have someone come by in a couple…

HVAC system repairInstall ACA/C system repair+ Responsiveness+ Punctuality+ Professionalism
Corey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fantastic experience. I would definitely recommend Bonney for any of your house repair/maintenance needs. Frank was incredibly knowledgeable, professional, and helpful during the entire process. He expertly diagnosed and fixed our AC system, and ensured every part was up to standard. Thanks again!

A/C system maintenanceHVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
FermenLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a 5 star experience with Bonney from start to finish. I was helped by Dave today in Fair Oaks and he was so informative and went above and beyond to ensure I understood my AC system. He even put his shoe covers on every time he walked in my home (not easy to do, standing on one leg, great job Dave). Overall, I…

HVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Denee7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

We used this company today for a repair. After the left our unit broke and our air conditioning stopped working immediately on one of the hottest days of the year. When we contacted them they responded that they could return 24 hours later. When we mentioned that they advertise and specialize in 24/7 care, they…

A/C system repairRepair HVAC− Quality− Professionalism
FunLocal Guide · 128 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Technician Danni was great. She seems to know HVAC and communicated with me regularly. When she wasn't able to reach me at one point, she made a decision, based upon how her Office directed her. Unfortunately, the Office had misguided her and a supervisor had to get involved. I didn't even need to present my…

Repair HVAC+ Responsiveness+ Punctuality+ Professionalism

Show more repair HVAC reviews (67 more) →

Price

$429+22% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 56%Overpriced 5%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance602$26–$251
A/C system maintenance505$26–$322
HVAC system repair328$161–$882
Toilet repair229$124–$554
Drain cleaning223$57–$393
Plumbing pipe repair205$251–$1.4k
A/C system repair203$104–$786
Heating system maintenance188$19–$195

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