How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%94+13.3Replies to reviews 7%73+5.2Craft & service penalty90−1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREBonney Plumbing, Sewer, Electrical, Heating & Air
Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 10,726 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Bonney Plumbing, Sewer, Electrical, Heating & Air for 8 kinds of job.
Bonney Plumbing, Sewer, Electrical, Heating & Air for repair HVAC
Clear ✕All 107 Google reviews tagged “Repair HVAC”
Very good
Allen had excellent knowledge of my HVAC condensers, air handler, electrostatic filter and digital thermostat. My outdoor older model 4ton and 3ton condensers we opened and every section cleaned and hosed down so that my AC will do a better job cooling and will operate more efficiently. I was very satisfied with…
Very helpful polite and made quick Work of the job
Victor arrived within the time the company promised. Erica called from the office to give me a 30 minute heads up he was on his way. Victor clearly knew his business. My HVAC has been doing the job for 48 years but is nearing the end. So I was glad Victor got it going so I have time to think about a total replacement.
The issue with our air conditioning unit has been an on going problem for couple of months the serviceman name Alan was as professional as can be provided us with reinsurance that the next time he comes out that they will be up on the roof for six hours to fix the problem. We look forward to seeing our unit fixed…
I've used these guy a number of times and they have always been great. Recently I had to get my dishwasher and garbage disposal fixed....they came same day I called and was fixed and finished with half an hour. Thank you guys Updated review I know have had my ventilation ducting fixed and would use them again! Carlos Sandoval is the man!
Michael was great. He took the time to talk on the phone to my son and answer questions and explain what he was going to do.
Good service happy with the results James,asshel,Elijah the whole team was very helpful
Thank you Bonney for always being reliable and dependable. Tucker was very helpful and with his assistant got the job completed in a timely manner Thank you for taking the time to show you care. Thanks again.
I called a technician to check my HVAC heat pump. The initial diagnosis was fine, and he provided an estimate—serviceable so far. The problem came when discussing the repair. The technician aggressively pushed the work, presenting it as the only reasonable option, while simultaneously limiting my time to make a…
Found inoperative pump
Technician very responsive to client needs.
I've used Bonney for many of my recent repairs. A few months ago I had Si Dip fix my Tesla's wall charger. Si was excellent and we got along quite well even though I hovered around and was probably quite irritating while he fixed the wall charger (though he never let on that I was annoying him, looking back, i…
I've been using Bonney for the past three years, and they've consistently done an excellent job. I strongly recommend them
Great a/c service! The technician, Jonathan B. was SO knowledgeable and professional. He knew almost immediately what the problem was and had it fixed in 30 minutes! Can’t say enough good!!
Ari came out to do a PM on our AC. He found a couple of problems and was able to fix them with parts that were on his truck. We indicated there was a problem with dust and allergens and he was able to install an iWave to pull the allergens before they get blown into the house. We're extremely happy with his service.
Dennis was awesome! He was friendly, knowledgeable, and professional. He was very efficient and replaced my outdoor lights in very little time at a reasonable price.
Emmanuel was knowledgeable, personable, and professional … and got my remote thermostat working again (n.b. it was a blown fuse at the furnace, not actually the thermostat!) in very little time.
Can't afford the repair currently but was happy to have a trained eye point out what I was missing thanks 👍
Ari was very professional during the review process. He explained what he did and told us his recommendations. Highly recommended.
Bonney has done electrical, plumbing and HVAC work at my house. Never ever had a bad experience. Gave an honest assessment of the job.
I was so very happy that I called Bonney - great customer service and awesome technician.
John did a great professional job and did it efficiently as well.
Nobody wants to have to replace your entire HVAC system. and nobody wants to have to go through dealing with 3-5 different companies to get quotes and go through the entire sales process. Jon w/ Bonney was solid. factual, found additional items that needed to be addressed (that others didn't find or mention) and…
They did a great job. Several issues with hvac system that took a while to track down. Explained the problem in an easy to understand manner. 5 stars
My AC unit neeeded to be replaced. John from Bonney was super helpful and his experience in the industry gave me confidence to do business with them. They were able to do a diagnosis, inspection, and have a replacement done all within 2 days. Looking forward to future interactions.
is very informative. He told us step-by-step what was going on he spent a few hours at our house, and really took the time to analyze what our issue with us and give us a choice of plan of action. He was also very courteous and polite would highly recommend.
David S diagnosed a hard to find problem in my HVAC. Excellent Tech.
Kirk was Awesome!
Excellent
Another outstanding job by Bonney Plumbing! Every worker who has come to our house has been courteous, knowledgeable, friendly and stays until they are sure the work is done correctly. We have also enjoyed hearing about their interests. One of the best things about Bonney is their employees!
Jeff was very friendly and very helpful in getting our heating problems fixed and even offered a cleaning that was much needed. Wonderful and prompt service with great pricing.
On 02/17/23, Andrew Tackett and Ray Brown did a fantastic job. They cleaned out HVAC and duct and vents cleaning. They were experienced, professional courteous, listened to our concerns, and friendly. It took 3 hours and 30 minutes to complete the job rather than the 5 hours initially told us. We would recommend…
Very knowledgeable and helpful getting our system repaired after a storm knocked out our AC/ heating system.
I had a problem with my gas line in the attic. Aaron came out and, not only fixed the problem, but he inspected and fixed minor issues with my HVAC. His knowledge and skills make him a great example of why I will rave about Bonney to all of my aquaintences.
Last weekend 3 days ago actually, I noticed my system wasn’t working properly. Since it was a Saturday I didn’t really think anyone would be able to help. To my surprise after scheduling things here thru google, I got a call from the dispatcher and she told me they actually could have someone come by in a couple…
Fantastic experience. I would definitely recommend Bonney for any of your house repair/maintenance needs. Frank was incredibly knowledgeable, professional, and helpful during the entire process. He expertly diagnosed and fixed our AC system, and ensured every part was up to standard. Thanks again!
I had a 5 star experience with Bonney from start to finish. I was helped by Dave today in Fair Oaks and he was so informative and went above and beyond to ensure I understood my AC system. He even put his shoe covers on every time he walked in my home (not easy to do, standing on one leg, great job Dave). Overall, I…
We used this company today for a repair. After the left our unit broke and our air conditioning stopped working immediately on one of the hottest days of the year. When we contacted them they responded that they could return 24 hours later. When we mentioned that they advertise and specialize in 24/7 care, they…
Technician Danni was great. She seems to know HVAC and communicated with me regularly. When she wasn't able to reach me at one point, she made a decision, based upon how her Office directed her. Unfortunately, the Office had misguided her and a supervisor had to get involved. I didn't even need to present my…
Great job. Quick and efficient.
Our air conditioning unit was not delivering enough cold air to keep our house at a comfortable temperature. Ernesto traced the problem to a leak in our attic unit. He temporarily replaced the coolant in the unit and ordered a replacement part to permanently fix the problem.
On time, explained work to be done with reasons and pictures. Will use them again.
After attempting to install an upgraded thermostat unsuccessfully the technician was very professional and knowledgeable he had found the cause of the failure and installed the new thermostat all in less then 30 minutes.
Matt was very thorough and competent. He knew a lot about the system and also was very careful about cleanliness while working inside.
Always a pleasure to have Danni out to service our HVAC! She is professional and so caring in communication with my mom. She replaced a defective part today and my mom is elated to have the heat working seamlessly again!
I have used Bonney for everything over the last 12 years. New AC, HVAC, furnace and plumbing. This review isn't about any of that. It's about who ever answers the phones. Wonderful ladies to speak to. Always so upbeat, polite and responsive. I realize now when I'm feeling down I'll just call to have someone to talk to! 😁
Matt is a super conscientious and technically competent HVAC and technology expert. Installed our NEST with some older wiring that was not cooperating. Got it to work fine. Excellence in action and knowing why!
Everything is good 👍
They were able to get out very quickly to make the repair which is always important during our triple digit summers. They were thorough with their inspection and great at explaining our options and the process that they would be taking. Ryan was very friendly and knowledgeable and Steve who helped us in the past was as well.
I use Bonney at my home and sometimes my business. I have always had pleasant knowledgeable service techs and will continue using them.
Rhys arrived on time. He was personable and professional. He found a problem whiledoingmy maintenance service, went and picked up the parts and fixed my AC. I highly recommend Rhys for AC repairs and will definitely request him for future issues when they arise. He was awesome!
I called Bonney on Monday and they were here early Wednesday to help my AC unit.. The technician that came to my house today was awesome. He knew what he was doing and he was fast. Thank you so much! I have cool air until my unit is repaired. You're the best! Thank you.
Steve, the tech, was friendly, knowledgeable, and explained well. A very positive experience.
Our AC stopped working on a 113 degree day. Kyle came the next day, showed and explained the issue in clear detail, replaced the capacitor, and got it running again! As our system is getting older, we also got a quote from Hector for a new AC system. Thank you team, for a job well done!!!!!!
Great company
Awesome customer service across the board. Of course my AC decided to quit blowing cold air on THE hottest day (110 degrees). I scheduled an appointment online for Monday but received a call shortly thereafter telling me they could get someone out today. Steve, the technician that came out was great. He diagnosed…
Terence was great very knowledgeable on questions I asked. Excellent customer service.
Jason is the best HVAC guy I have ever Used! Very knowledgeable, identified the problem , fixed it,, and cleaned up my furnace and a/c. Loved the great service 👍
Our sewage line ruptured and we called Bonney. They sent Micah who is a blessing from heaven. He spent as much time as we needed to discuss the details of our situation. He was onsite and available throughout our entire project. Our entire sewage system at our home was replaced in 2 days. The crew led by Micah was…
Michael Brown arrived today following all the Covid requirements which was much appreciated as he entered our home. We have been with Bonney for years and have had many Techs servicing our house. Michael was the most professional, detailed, precise, person. He takes great pride in his work and makes sure the job is…
Zach the technician came and inspected the HVAC unit. We were pleased with the results and honesty from Zach. Zach was professional and really helpful. He fixed a wire and said there was nothing else to fix and was ready to go. We thought we had to buy a new HVAC but Zach saved us a lot of money and time. We are…
Friendly service. Great exsplanation of system and various ways to repair or upgrade. Also came earlier than scheduled bay one day which was great.
Bo was friendly, professional and did a really good job. They quoted me a low price and then they.. STUCK TO IT! I was really happy with the service. I have no problem recommending Bonney heating and air for electician work thanks to Bo. If you're reading this Bo, my kids now have electricity and my whole house…
E mailed Bonney plumbing Sunday morning 8:00 am .Called me and setup appointment between 1 & 5 for Chris to come out . checked Out AC exactly what I thought the problem Was no over sell fixed problem no over charge I even signed up for maintenance . Thank you Chris and Bonney plumbing My house is cool again
He was professional and knew his job.
Jason was wonderful. He answered my questions, told me what I needed and gave me options to choose from. He was very knowledgeable and complete in his work, I felt at ease with it. I will be using them again and asking for him.
As I previously posted this HVAC unit is about 15yrs. old and been serviced by other HVAC Service Co.s...Matt Henshaw did the Most thorough servicing/cleaning it's ever had!! Hope to get a couple more yrs. out of this old unit. I am certain Matt has saved us some money!!
My AC stopped working abruptly on. A Sunday. It was very hot and due or air quality I couldn't been open windows to cool the house down. I needed an immediate fix and was worried I'd have trouble getting a repair appointment on a Sunday during extreme heat. Bonney came to my rescue with a last minute same day…
Ruben is our hero! He was very friendly and professional and best of all got our ac working same day!
Kyle did an awesome job clearing a problem with water flow from my hot water heater to the kitchen faucet!! FYI there’s no plumbing repair option for selection
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 602 | $26–$251 |
| A/C system maintenance | 505 | $26–$322 |
| HVAC system repair | 328 | $161–$882 |
| Toilet repair | 229 | $124–$554 |
| Drain cleaning | 223 | $57–$393 |
| Plumbing pipe repair | 205 | $251–$1.4k |
| A/C system repair | 203 | $104–$786 |
| Heating system maintenance | 188 | $19–$195 |