Analyzing 7,299,1217.3M ReviewsFor 20,67720.7K Experts

Experts Reviews · Company report
Bonney Plumbing, Sewer, Electrical, Heating & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%94+13.3Replies to reviews 7%73+5.2Craft & service penalty90−1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Bonney Plumbing, Sewer, Electrical, Heating & Air

Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 10,726 Google reviews

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Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 87% of gas contractors.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 84% of gas contractors.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 90% of gas contractors.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 94% of gas contractors.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 73% of gas contractors.B
73

Reviews for your job

Customers hired Bonney Plumbing, Sewer, Electrical, Heating & Air for 8 kinds of job.

Bonney Plumbing, Sewer, Electrical, Heating & Air for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.62
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$99–$478
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 62 Google reviews tagged “Shower repair” · showing 20

Patrice6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Lewis was terrific and very knowledgable.

Reasonable priceShower repair
Lylia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

very nice and funny was cracking jokes together and did a great job helpin us out

Paid $800–1,000Reasonable priceToilet repairDrain cleaningShower repair
Maria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Replaced my old furnace for a more efficient system. Bonney has done slot of work servicing my heating, air and plumbing over the past several years. The service Techs Carlos & Micheal were friendly, knowledgeable. They were patient with my questions and answered them all. Left a clean area when the job was finished. I highly recommend your Company.

Paid $300–400Reasonable pricePlumbing leak detectionShower repairPlumbing leak repair
Ray4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Kevin S. fixed a problem with a shower valve. Parts were a problem but he got on it and ordered what was needed and did a great job communicating every step of the way. Service that made me glad I called a "pro" instead of trying it myself.

Reasonable priceShower repair+ Responsiveness+ Punctuality+ Quality
Polly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I am 77 and needed an air conditioner check up. Bonney sent Dylan…. A perfect customer service agent for an elderly woman who knows nothing about household repairs. He is a gem!

Paid $500–600Not sureShower repair
Joy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Had a AC maintenance with Bonney. Roy came to my house on time and promptly went to work and found the issue with the AC. I have been using Bonney for a few years and the aervice had been great!

Paid $500–600Reasonable priceHVAC system repairHVAC system maintenanceShower repair
MaryLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fixed the shower issue without having to rip a hole in the wall.

Paid $200–400Great priceFaucet repairShower repair
Kathryn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Miguel Solorio was knowledgeable, friendly and completed the job very quickly. He explained everything thoroughly and showed me all my options and didn't pressure me into services I didn't need. I would definitely use Bonney and request Miguel Solorio again!

Paid $400–600Reasonable priceFaucet repairShower repair
Elsie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very knowledgeable,friendly, answered all my questions.

Paid $400–600OverpricedShower repair
VeraLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Issac Williams went above & beyond! Super nice, super professional & did a super job!!

Paid $400–500Reasonable priceA/C system maintenanceShower repair
Doug15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Matthew H did a great job. He was pleasant and went through all my options before taking care of the problem

Paid $200–400Great priceShower repairPlumbing leak repair
claudia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My plumber today was Luis and he was very friendly, knowledgeable, and explained everything to me. He did a fantastic job and in a timely manner. 😊

Paid $400–600Reasonable priceShower repair
Derrick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Affordable and quick service!

Shower repair
Shannon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Technician Alberto Gonzalez was incredibly knowledgeable, professional, and friendly while explaining the repair options available to us. He did not immediately advise us to pick the most expensive option and we really appreciated his candor and his expansive skills and knowledge. His finished his work quickly and…

Paid $800–900OverpricedPlumbing leak detectionFaucet repairShower repair
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Steven was excellent- very good at trouble shooting, very professional and very kind! My son had been admitted to the hospital so I was feeling worried and low. Steven was kind and compassionate. Not only fixed my shower but lifted my spirits. I will definitely request him again if I have more plumbing problems. Please extend my thanks to him again.

Paid $600–700Not surePlumbing leak detectionShower repairPlumbing leak repair
Michael12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great Service, done quickly, super fair price. Thank you.

Paid $1–100Great priceShower repair
JasonLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Had an amazing experience with this company. Found them through Angi (service). Price was good, response time was good, quality work. Great value. Strongly recommend.

Great priceShower repair
DeborahLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Very happy with our technician. Oscar did a beautiful job. We were impressed!

Drain cleaningToilet installationShower repair+ Quality
Soccer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great experience! Quick appointment, same day and came right at the start of my window time. Oscar was great, he was very professional, personable and respectful.

Paid $400–500Reasonable priceShower repair
Laurie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Our shower valve was broken and the parts are not available to repair it. We will buy new parts and have Steven back to install them. He is a great problem solver and expert plumber.

Paid $800–900Reasonable priceShower repair

Show more shower repair reviews (42 more) →

Price

$429+22% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 56%Overpriced 5%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance602$26–$251
A/C system maintenance505$26–$322
HVAC system repair328$161–$882
Toilet repair229$124–$554
Drain cleaning223$57–$393
Plumbing pipe repair205$251–$1.4k
A/C system repair203$104–$786
Heating system maintenance188$19–$195

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