How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%94+13.3Replies to reviews 7%73+5.2Craft & service penalty90−1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREBonney Plumbing, Sewer, Electrical, Heating & Air
Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 10,726 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Bonney Plumbing, Sewer, Electrical, Heating & Air for 8 kinds of job.
Bonney Plumbing, Sewer, Electrical, Heating & Air for toilet repair
Clear ✕All 235 Google reviews tagged “Toilet repair” · showing 140
Difficult repair,Anthony handles it well
Fast, thorough, efficient, friendly, engaged, informative. Could not be happier with the service or with the technicians who provided it.
Jason was super helpful. Not only did he do a great job he made sure I was aware of what he was going to do and he did it. Very knowledgeable and generous with advice.
As usual, Bonney sent a terrific technician out to help with my plumbing problems. Bryant was thorough, helped me understand my options, fixed the problem and left the place spotless, and clean afterwards. He was a pleasure to do business with, and I will always use Bonney technicians for my problems. You should too!
Very professional and answered all my questions. Joshua was patient and explained what was happening
Kyle went above and beyond to service our needs today. He was very professional and had a "whatever it takes" attitude and persistence to resolve our issues. Thank you Kyle!
Esteban very nice guy thank you marry Christmas and happy new years
very nice and funny was cracking jokes together and did a great job helpin us out
I’ve had toilet tank issues for months. But I have no knowledge of what’s involved fixing parts in tank or replacing toilet. Most of all I was worried about beautiful tiles beneath toilet. Chris from Bonny came for onsite estimate. He explained replacing every part of the tank and replacing whole toilet will…
My Technician Bryan, arrived on time, went over all details that Bonney offered. Bryan was very professional and knowledgeable. Not only did he provide excellent customer service, he deserves a big raise. I was so glad I called Bonney. Very please with the work.
Courtesy and professional. Efficient and productive. Had a correct diagnosis of our problem and a solution which was implemented immediately and in a timely manner.
Technician, Matthew Hepworth, quickly diagnosed the problem and replaced the toilet parts. It works much better. He also drained the water heater. Everything is working fine now.
Tyler was very professional and did an excellent job
Miguel was great starting from the very moment he arrived. He made sure to put booties on his shoes before entering which we really appreciate. He worked with my grandfather to figure out a bathroom leak. Very knowledgeable, kind and patient. I truley appreciate his patience with my grandfather as hes elderly and…
Very thorough and informative. Good customer service.
Good quality of work and very thorougb
Excellent experience and service! Professional, yet pleasant, courteous and knowledgeable tech.
Joe was very pleasant, professional and efficient. He respected my property and left it clean and tidy after completing the job.
Esteban crew did an incredible job!!
My Service Tech, Darren Valle, was Awesome! He was on-time, courteous, and knowledgeable! Fixed my problem quickly with no hassles! I'd definitely recommend Darren to my friends!
I called at 10 minutes before the end of my 11A - 2P appointment window to obtain information about an obvious delay. Would have preferred not to have to “bird dog” it. I then was told a 30 minute delay, which in reality became nearly an hour delay.
Kevin was great to do the repair work. He got the job done quickly and replaced a small tube that had come loose in the tank. Very friendly person !!!
Matthew with Bonney Plumbing was friendly, helpful and competent in fixing a troublesome water leak. He assessed the situation thoroughly, presented repair options, and jumped right in to fix the issue immediately.
Very professional and fast. Our technician was Matthew, who was very knowledgeable and funny. He explained exactly what the problem was, how he was going to repair it and what to do in the future for maintenance of the pipes in the bathrooms we don’t use.
Everyone that came out was vary nice and helpful. Vary hard working and kept us up on everything going on and was vary detailed oriented. I will definitely be calling Bonnie for any of my needs. Vary happy with the service we received.
Friendly and professional. Took care of the job as requested.
Grant Murphy and his crew did amazing! We had a toilet that wasn't flushing and a sink in the other bathroom that wasn't draining. Fast professional service respectful of the property very knowledgeable Grant even saved me a couple hundred dollars by letting me know about the membership package that they're offering.
Ben and helper Echun arrived early to address the problem of water standing in the bathtub. They worked together following Ben’s plan to remove old caste iron pipes from the tub and reconnect with modern pipes to the pipes Ben had replaced ( the week before) to solve the leaking toilets problem. Included was the…
Excellent performance
Justice Rich and his team were timely, courteous and competent
Kind and polite a great job, very accurate, very respectful. Always happy with Bonney. Never a disappointment.
Top job and on time!!! Will hire again!!! Please call me for Another job!!!
Mr. Gavin Sanchez picked the exactly correct toilet seat for my toilet. Installation was perfect. I am a Bonney member.
AJ did my annual plumbing inspection today and was friendly, careful and thorough. He also replaced the plumbing in one toilet which was leaking. He did a great job on everything!
Best experience ever with plumber. Thanks Bonney!
Great plumbing experience with Miguel S. from Bonney. He came the next day and solved everything we needed, even improving things not done well when the house was built. Super nice too.
Jovani showed up early and was thorough, efficient, professional and courteous. What’s not to like?
Tyler was excellent! They were knowledgeable, explained each step of the process and efficiently provided us a fix for our plumbing matters. Additionally provided suggestions on what future projects will be needed within the home, so we were aware of the costs ahead of time.
Miguel from Bonney Plumbing came to our home today and assessed a toilet leak, which unfortunately had seeped From an upstairs toilet into the sheet rock of the ceiling below. Miguel quickly assess the situation and provided an efficient repair. He was extremely knowledgeable about the services that Bonney plumbing…
I called Bonney for the first time ever with 3 clogged toilets. They came the same day (which was Friday July 3rd) and I was so appreciative and surprised to get service before the holiday weekend. They fixed my issue and educated me on some things to look out for in the future! Thank you Hrodland and Jason!
Grant Murphy helped us yet again. Extremely efficient, communicative, and helpful.
Anjani, who did my work today, was very clear and helpful throughout the process. Overall Bonnie has been a bit pricy but very professional.
Luis Arellanes came to check a problem with a toilet in one bathroom and a sink in another bathroom. He thoroughly explained what the problems were and he was able to repair and solve both issues. We have had Luis come out before and he is knowledgeable and nice to deal with. I recommend Bonney and Luis.
Kevin was very nice, very professional. Got the job done quickly, cleaned up as though he was never there. Thanks so much, Kevin!
Very professional. Courteous, thorough and good communicator.
Kyle, the technician, was courteous and professional. I thought the price was a little steep for what was done, but Bonney got someone out to me in a timely fashion, and he solved my issue without any complications.
Very nice did his job
Brian. Was fabulous showing up on time fixed the problem we appreciate you thank you
Great work, appreciated coming out on a short notice on weekend!
I give Bonney thumbs up!!! The tech Ari was great!!!
Bonney technician Alejandro Chaveste is very polite and professional. He came in and inspected the toilet. I let him know why my toilet is clogged. He explained: $67 toilet repair with auger. New toilet install, with customer buying toilet from Lowe’s or Home Depot, or Bonney toilet. Cost for Bonny toilet…
The company responded very quickly to my water emergency. The guys were totally professional, knowledgeable and competent. Importantly, they were informative and left me assured and satisfied with their work. Good job guys!
Excellent customer service, awesome work
great job and great service
Great service today!
Kevin and Ian arrived promptly, fixed the problem and left my house as clean as they found it. Highly recommend.
Daniel is a very personable and competent professional electrician. He did a great job in fixing the light which had not functioned properly for several years. Very thorough and he cleaned up the work area completely afterwards! Will have him back to my house any day! Thank you!
Great customer service! The service rep was very friendly and knowledgeable about his craft! Also made recommendations to avoid future plumbing problems.
The plumber was excellent and friendly. I would recommend Bonny plumbing every time. Thank you Roberto Rivera
Very friendly and professional. Did maintenance well. Will know more in the summer
Alejandro was great to work with.
I couldn't be happier with assistance from this company. And especially, I want to do a huge shout out to the gentleman that came to my home. He was so professional, so kind and that goes very far in my life. I can't say I'm enough about him. He's wonderful.
I’m sac Williams did our furnace and A/C service He was friendly and informative, and answered all questions completely. We’d recommend him for any heating and air work.
Mat was great very informative. Easy to talk too 10 out of 10. Thanks Matt
Responded quickly and got the job done right. Very professional service and very clean. I really am happy with the service I received. Thank you!
Thank you Bonney for always being reliable and dependable. Tucker was very helpful and with his assistant got the job completed in a timely manner Thank you for taking the time to show you care. Thanks again.
I had a unexpected toilet event
I’ve been your customer for few years and have excellent experience with your techs and your services. Thank you Collin came to my house today, fantastic customer service he is great
Awesome service. Alberto provided any options and all worked out well.
Very knowledgeable and efficient
had a toilet clog and their service was out within 30 min to fix the issue. The technician was polite and knowledgeable. Great service
The technician was friendly and knowledgeable. He explained everything clearly. He successfully cleared the drain line. I would call you next time I need help
Robert was excellent ...etticient and considerate. I was very pleased !
I needed immediate plumbing service after both toilets in my home began to leak simultaneously. My housekeeper, unfortunately had been putting Clorox into the toilette tanks. The flappers were entirely disintegrating. When David arrived he quickly informed me that Koehler discontinued not only my model but all…
Service was excellent and we are pleased with the work done. Our plumber was great and did everything neatly and quickly. We did have to have our toilet replaced; and a valve on an old shower was hard to find. Our only complaint was the price of the work.
William was wonderful! He was so kind and friendly and made my daughter and I feel very comfortable when he was over assisting us with the plumbing issue today. Highly recommend!
Emmanuel was very professional and knowledgeable. He was very patient and trustworthy.
Explained everything and showed pictures to me. Hard worker
Repair person was very personable and listened to our concerns.
Once again, we are please to the acknowledge the great job done by Alejandro and Blake. As far as we are concerned, Alejandro went above and beyond the "Call of Duty" when servicing our home, excellent work. Prompt service he completed the job done in a timely fashion. It was great working with him, we will request…
Gavin Sanchez installed my new toilet bowl. He is very efficient. Did a good job. Very thorough and very professional. He even tested our water hardness and pH level at no charge. I'm giving him 5 star.
Bonney team was extremely knowledgeable about the issue we had, worked to get the job accomplished efficiently. Bonney has great technicians and project support who stay in touch every step of the project! This was a complex problem requiring a lot of work crawling under the house, involving HVAC and plumbing. Everyone worked together to get it done!
I took away a star. -1 star since I called and their AI took my request. Told me they’d be over the following day between the hours of 7-12. They never came. Nor was there any record of it even though the system stated several times calls were being recorded. Overall the tech was wonderful. Quick fix. It was just…
Did not seal valve replacement
-1 star since I called and their AI took my request. Told me they’d be over the following day between the hours of 7-12. They never came. Nor was there any record of it even though the system stated several times calls were being recorded
Christopher came when scheduled and spent the whole time addressing all the issues we had with our plumbing. Besides being very polite he is also highly skilled and thorough in his accomplishing in repairing the various problems .
Grant came out and fixed my toilet. Super friendly, helpful and awesome. Would recommend to everyone.
I had several plumbing jobs I needed to get done at my 9 year house. Kitchen faucet needed replacing, toilets needed reseating, tankless water heater flushed and bathroom faucet repaired. I had dealings with Bonney at my last house and was pleased with the service and products. So this time I requested a visit…
He did a grate job at taking care of the problem with my toilet and he was very professional and helpful. I appreciate what he did for me.
The young man, Vadym Vovk, that installed my toilet was polite, constantly informative about his work process and took care to let me know he was going to keep everything in his work area clean. When he finished in the bathroom I could smell the bathroom cleaner he used. He let me know he tested everything and it…
Plumbers were all knowledgeable and very professional and willing to answer all questions. Would highly recommend Bonney.
Great employees. And same day appt.
Overpriced for the repairs and parts
The guy came out to clean drian lines and did a great job very professional and very nice as well represented the company in great mannor
William was very helpful and polite. He explained the problem and offered solutions. In my case, the solution will be replacement, and I was given estimates of the cost, and short term ways to live with it until it is replaced. I would recomend Bonney to others.
Great experience. Joshua was very thorough with as accessing my needs for my home. I wanted an upgrade for my disposal as I had a clogged drain that I wasn’t thrilled with. Everything was installed and replaced and he cleaned up behind himself. I’m very pleased. My disposal is quiet! Great job Joshua…
He flushed the water heater and checked for a toilet leak. He was personable, efficient, and professional.
Leonel did an excellent job and was very courteous and thorough! I highly recommend him and Bonney Plumbing.
Mr Perez was very Proessional with great description of his works and on time performances 👏 👌 👍
Did a great job!
Bonney’s technician got the toilet working and was a polite, amiable person to deal with. Thanks for sending him.
Excellent service. Quick response to my request to have a hot water tank replaced. Very courteous and friendly. Much appreciated. Victor and Daniel installed the new hot water tank today. Very professional job. Also it was a really hot day and they stuck with it to ensure the job was completed. Thank you.
Christopher was very professional
Noticed a leak in the front and rear of toilet. The paint on the baseboard behind the toilet was peeling so I was not sure if the leak may be related to something behind the wall. I immediately called Bonney Plumbing. I was able to get an appointment for that afternoon. Leak was diagnosed to be due to the wax seal which was changed by the technician.
The service was perfect!
I've used Bonney for many of my recent repairs. A few months ago I had Si Dip fix my Tesla's wall charger. Si was excellent and we got along quite well even though I hovered around and was probably quite irritating while he fixed the wall charger (though he never let on that I was annoying him, looking back, i…
Leonel Magana was great to work with. He was helpful, kind and considerate.
Colin was very professional and friendly and made the entire process stress free! I am very grateful that we got him as a technician!
I felt they were honest, and they didn't try to pressure me into doing more than what was needed to take care of the immediate issue. The original plan was to descale a section of pipe, then apply a coating of synthetic material to preserve the pipe for another 40 to 60 years. After they descaled it, they found the…
Very friendly, knowledgeable and accommodating. Cole did a professional job and maintained a down to earth attitude. Would definitely have him back.
Alejandro was very professional. He was polite and communicated the issue resolution very well. The service was prompt and thorough. We had roots in our drain.
Bonney Plumbing really meet my expectations. The technician they sent to my property was very respectful. He answered all my questions and was very patient. His name is Darren Valle Jr. He didn't rush the job he came out here to do. Very polite young man. Thank you for being patient.
The technician Mark fix my leaking toilet, He was professional he explain the job and show me the finish job and clean up after he was done.
My experiences phenomenal
Bonney Plumbing Electrical and air conditioning. You came through for us once again. They are a GREAT blessing and very caring people. I am going to keep them on speed dial in case I need them again. Thank you so very much Bonney for everything.
Technician (Alex Montoya) was great. Arrived on time, walked me through what would be done. Excellent service.
So I don’t generally write reviews at all. But this company and their morals are not good. First off they showed up past the four hour window they give three different times. Still had to pay the trip charge on those appointments I feel we shouldn’t have had to pay because they showed up 1-2 hours past the four hour…
I like how he took the time to explain all the details and show me all the videos to help me decide.
Robert did an excellent job - very professional.
We were robbed. William came out did the job and charged us 230 to snake the toilet. We received an invoice for 150. Reached out to customer service and was told we must have misplaced our money hope you find it. I then reached out to the plumber he said his bad and was supposed to bring me the money he and his…
👍
Diagnosed the problem and gave a solution. Pleasant and cheerful.
Very courteous and friendly!
Hayden Hines was our service person and he identified the problem quickly but realized that it was a unit that had been recalled so we had to order directly from the manufacturer. Once received Hayden made every effort to be back to us as soon as possible to get it installed. He was professional and knowledgeable and represents Bonney Plumbing well.
Ernesto was very thorough and made a fair and competent assessment of my heater issue. He was friendly and informative.
Extremely thorough and professional!
He was very friendly, knowledgeable and efficient. He did excellent work. I highly recommend them.
Very responsive great company came out in a flash will always recommend Bonney services Gerald and Jonathan are theeee best
Very efficient and nice. Was able to identify and fix the issue quickly.
I was very pleased by the professionalism and knowledge Rollin had re: plumbing maintenance and inspections he performed. I had a thumping and knocking sound from my toilet and around the top of my water heater. He explained various reasons why this would occur, inspected each knob under the sinks and behind the…
Bonny's Service is always friendly and professional. You can always depend on them to be knowledgeable and helpful with explaining the details of your service.
Excellent service. Personable and efficient technician. Knowledgeable in job performance of my problem.
Job well done
Bonney has always been very Good keeping my systems in good working order. Technician Robert Castle was polite, thorough and very efficient, and made me aware of additions that might be helpful, but never pressured us.
Robert was a real pro!
Emmanuel did a great job today (20 June 2024) as he did on his last visit. Please let his supervison know I am very happy with his work. Thanks, Bonney. Danny
Although the problem had corrected itself, Adolfo was still very professional and provided helpful suggestions to avoiding future incidents.
They were very polite and told us exactly what they were going to do. Then they got to work quickly. They had a few questions for us and got our toilet unplugged. Yah! I use Bonney for a lot of things in the house. Thank you!
Luis was such a major help with the situation we were having. He was honest he was reliable, and he kept it real. I appreciate him so much and Bonney is lucky to have him!
Excellent help from Bonney today!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 602 | $26–$251 |
| A/C system maintenance | 505 | $26–$322 |
| HVAC system repair | 328 | $161–$882 |
| Toilet repair | 229 | $124–$554 |
| Drain cleaning | 223 | $57–$393 |
| Plumbing pipe repair | 205 | $251–$1.4k |
| A/C system repair | 203 | $104–$786 |
| Heating system maintenance | 188 | $19–$195 |