Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Bonney Plumbing, Sewer, Electrical, Heating & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%94+13.3Replies to reviews 7%73+5.2Craft & service penalty90−1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Bonney Plumbing, Sewer, Electrical, Heating & Air

Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 10,726 Google reviews

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Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 87% of gas contractors.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 84% of gas contractors.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 90% of gas contractors.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 94% of gas contractors.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 73% of gas contractors.B
73

Reviews for your job

Customers hired Bonney Plumbing, Sewer, Electrical, Heating & Air for 8 kinds of job.

Bonney Plumbing, Sewer, Electrical, Heating & Air for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.89
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$680
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 89 Google reviews tagged “Water heater repair” · showing 20

Jackie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Very helpful with the situation and had it fixed in no time

Paid $500–600Light fixture installationWater heater repair
Lawrence1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Kevin was punctual and very polite. Explained issues with the system and options for the future. Also scheduled a plumbing service for me while on site.

Water heater repair
JoshLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Kevin from Bonney Plumbing was great. He was friendly, clean, and answered all of my questions and got my issue resolved in time for me to go to work that day. I highly recommend!

Paid $1,000–1,200Reasonable priceWater heater repair
Kali2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★

Great service, let me know step by step.

Paid $400–600Reasonable priceWater heater repair
Bill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Matt was very thorough in his checking for water pipes operating and any leaks. Thank you.

Paid $1–200Great pricePlumbing leak detectionPlumbing pipe repairWater heater repair
TeriiLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kevin was professional, neat and clean. His training partner was very nice. They did the job in a timely manner. I would recommend.

Paid $400–600Reasonable priceWater heater repair
Joel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Good quality of work and very thorougb

Paid $1–200Great priceToilet repairPlumbing leak detectionFaucet repair+ Value
Gloria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Excellent experience and service! Professional, yet pleasant, courteous and knowledgeable tech.

Paid $200–400Reasonable priceToilet repairWater heater repair+ Responsiveness+ Punctuality+ Quality
dorothy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Robert Gallegos did a great job for all of my plumbing concerns and repairs. he is s very nice man.

Paid $800–1,000Not sureWater heater repair+ Professionalism
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very knowledgeable, pleasant and professional. Finished work in a timely manner. Great explanation of the source of the issue and the fix.

Paid $100–200Reasonable priceWater heater repair
Dean5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Alberto with Bonnie did a fantastic job! Great attitude, very competent. I’m very satisfied.

Paid $1,000+Reasonable pricePlumbing leak detectionWater heater repair
charity5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

amazing service of explaining plans, professional, friendly

Paid $600–800Reasonable priceWater heater repair+ Responsiveness+ Punctuality+ Quality
Herbert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Best experience ever with plumber. Thanks Bonney!

Great priceToilet repairPlumbing leak detectionWater heater repair
Kathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Luis was knowledgeable and quick with the repairs we needed! We were extremely happy with Luis! 5 Stars ⭐️ for Bonney hiring him!!

Paid $1,600–1,800Reasonable priceWater heater repair
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Kirk was on time and very professional. Completed the inspection and gave us information on what needed to be also replaced. Great job.

Paid $1–200Reasonable priceHVAC system maintenanceWater heater repair
Judy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★

Private equity-owned Bonney Plumbing is the embodiment of profiteering. Our water heater went out and we suspected it was the thermocouple, which costs about $20. Two guys from Bonney showed up and immediately said I needed a new $5,792 water heater. I asked to start with the problem and I authorized checking the…

Paid $600–800OverpricedWater heater repair
Lester3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ajani was very nice and professional. He did excellent work and went above and beyond beyond. Thank you so much for such great service.

Paid $400–600Reasonable priceWater heater repairService not listed
rvrchuckyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Luis was great! Friendly, courteous and very professional. Had our water heater back in commission first thing the next morning after getting the needed burner assembly. hHe was very thorough with his work. We’ve been sharing Bonney Plumbings contact with friends and family for all plumbing and HVAC needs.

Paid $600–800Water heater repair
fred3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Matthew H. explained everything, very patient with my questions. Recommend highly.

Paid $1–200Reasonable priceWater heater repair
Agnes3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Easy transaction.

Water heater repair

Show more water heater repair reviews (69 more) →

Price

$429+22% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 56%Overpriced 5%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance602$26–$251
A/C system maintenance505$26–$322
HVAC system repair328$161–$882
Toilet repair229$124–$554
Drain cleaning223$57–$393
Plumbing pipe repair205$251–$1.4k
A/C system repair203$104–$786
Heating system maintenance188$19–$195

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