Auto repair shop · New Bedford, MA · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%90+62.3Reliability 31%91+28Experts Score= 90Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 76 tire repair shopsiPosition by Experts Score among all companies we track in this category. · better than 92%
5.0★★★★★22 Google reviews · 2 photos
95%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Boots Auto Services five stars based on twenty-two reviews, with no owner responses recorded. Customers frequently cite fair pricing, punctual service, and honest communication regarding repairs like exhaust systems, ball joints, and radiators. Recurring themes include the mechanic's knowledge and willingness to suggest cheaper alternatives, while no common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 22 reviews (95% five-star).
Reviews on this page: 22 Google reviews (18 with written comments, 2 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: September 14, 2026.
Service: Tire Repair Shop serving New Bedford, Massachusetts.
Data from Google, last updated November 3, 2026.
Score profile vs other tire repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
Boots Auto ServicesTire Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Boots Auto Services: 90/100 on this factor. Category median: 82.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Boots Auto Services: 91/100 on this factor. Category median: 78.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Boots Auto Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 50.–
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Bar = this company · dark tick = category median.
Star ratings
22 Google reviews we collected
5.0of 5
5 stars2195%
4 stars15%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 18 written reviews
100%praise
Praise23100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Price & value835%
Quality & results522%
Honesty & trust522%
Staff & attitude313%
Speed & response14%
Would recommend14%
What customers talk about
We read 18 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Youll never get better quality service at an honest affordable price like this anywhere else.”
“I gone back to boots a few times; with different vehicles and always the same great service.”
“"Honesty " Now there's a trade you don't see often !”
“That's the kind of person you want working on your car”
“Always emaculate services and pretty fast turn over time based onnyour repairs.”
“Highly recommend!”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
RRayLocal Guide · 64 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
There are almost no places left like this one. Youll never get better quality service at an honest affordable price like this anywhere else. Don’t take my word for it, go and see for yourself. Your vehicle will thank you
Great priceSteering & suspension repair
LLarry5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Fixed my ball joints and did a real good job would def go back soon with my other cars
BBlakeLocal Guide · 50 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Always emaculate services and pretty fast turn over time based onnyour repairs. Id recommend booking an appt before just showing up since he is pretty busy. Pretty good pricing also in my opinion.
SSherylLocal Guide · 85 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Dallas is one of the most honest guys around. Fair prices and work is done right. Thanks, Dallas, for great work.
IInevitable6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Dallas is a stand up guy and great mechanic. I had him work on my car a couple of times (exhaust & radiator) the price was always fair and work was always Excellent. Would bring any of my vehicles there again in a heartbeat.
Exhaust
MMichaelLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Dallas is the Best mechanic around and is definitely fair. Would Never try to get over on anyone. I literally told him I'd pay whatever to fix my car and instead directed me to a cheaper option. He could have made a couple hundred dollars more but he saved me the money. Stand up guy to me. That's the kind of person you want working on your car
There are almost no places left like this one. Youll never get better quality service at an honest affordable price like this anywhere else. Don’t take my word for it, go and see for yourself. Your vehicle will thank you
Price assessment: Great price
Services: Steering & suspension repair
L
Larry Johnson5 reviewsiTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Always emaculate services and pretty fast turn over time based onnyour repairs. Id recommend booking an appt before just showing up since he is pretty busy. Pretty good pricing also in my opinion.
S
Sheryl Le BlancLocal Guide · 85 reviewsiTotal number of Google reviews Sheryl has written across all businesses on Google Maps, not just this one.
Dallas is a stand up guy and great mechanic. I had him work on my car a couple of times (exhaust & radiator) the price was always fair and work was always Excellent. Would bring any of my vehicles there again in a heartbeat.
Services: Exhaust
D
Daniel AugustineLocal Guide · 47 reviewsiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Dallas is the Best mechanic around and is definitely fair. Would Never try to get over on anyone. I literally told him I'd pay whatever to fix my car and instead directed me to a cheaper option. He could have made a couple hundred dollars more but he saved me the money. Stand up guy to me. That's the kind of person you want working on your car
E
Erik YohnsonLocal Guide · 12 reviewsiTotal number of Google reviews Erik has written across all businesses on Google Maps, not just this one.
One of the last true Mechanics in New Bedford. Youd be hard pressed to find a more authentic Knowledgable guy than Dallas. Sit back and know your cars in the best hands. 🙌🙌🙌
S
Stephen Vinci5 reviewsiTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.