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Boots Auto Services

Auto repair shop · New Bedford, MA · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%90+62.3Reliability 31%91+28Experts Score= 90Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 76 tire repair shopsPosition by Experts Score among all companies we track in this category. · better than 92%
5.0 ★★★★★ 22 Google reviews · 2 photos
95%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Sep 2026latest review

Boots Auto Services at a glance

Google reviewers rate Boots Auto Services five stars based on twenty-two reviews, with no owner responses recorded. Customers frequently cite fair pricing, punctual service, and honest communication regarding repairs like exhaust systems, ball joints, and radiators. Recurring themes include the mechanic's knowledge and willingness to suggest cheaper alternatives, while no common criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 22 reviews (95% five-star).
  • Reviews on this page: 22 Google reviews (18 with written comments, 2 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: September 14, 2026.
  • Service: Tire Repair Shop serving New Bedford, Massachusetts.

Data from Google, last updated November 3, 2026.

Score profile vs other tire repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.

Satisfaction90Reliability91Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 90 (median 82)Reliability: 91 (median 78)Momentum: 100 (median 100)
Boots Auto ServicesTire Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Boots Auto Services: 90/100 on this factor. Category median: 82.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Boots Auto Services: 91/100 on this factor. Category median: 78.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Boots Auto Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 50.–
–

Bar = this company · dark tick = category median.

Star ratings

22 Google reviews we collected

  • 5 stars2195%
  • 4 stars15%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 18 written reviews

  • Praise23100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Price & value835%
  • Quality & results522%
  • Honesty & trust522%
  • Staff & attitude313%
  • Speed & response14%
  • Would recommend14%

What customers talk about

We read 18 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Youll never get better quality service at an honest affordable price like this anywhere else.”
  • “I gone back to boots a few times; with different vehicles and always the same great service.”
  • “"Honesty " Now there's a trade you don't see often !”
  • “That's the kind of person you want working on your car”
  • “Always emaculate services and pretty fast turn over time based onnyour repairs.”
  • “Highly recommend!”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

RayLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

There are almost no places left like this one. Youll never get better quality service at an honest affordable price like this anywhere else. Don’t take my word for it, go and see for yourself. Your vehicle will thank you

Great priceSteering & suspension repair
Larry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fixed my ball joints and did a real good job would def go back soon with my other cars

BlakeLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always emaculate services and pretty fast turn over time based onnyour repairs. Id recommend booking an appt before just showing up since he is pretty busy. Pretty good pricing also in my opinion.

SherylLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Dallas is one of the most honest guys around. Fair prices and work is done right. Thanks, Dallas, for great work.

Inevitable6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dallas is a stand up guy and great mechanic. I had him work on my car a couple of times (exhaust & radiator) the price was always fair and work was always Excellent. Would bring any of my vehicles there again in a heartbeat.

Exhaust
MichaelLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dallas is the Best mechanic around and is definitely fair. Would Never try to get over on anyone. I literally told him I'd pay whatever to fix my car and instead directed me to a cheaper option. He could have made a couple hundred dollars more but he saved me the money. Stand up guy to me. That's the kind of person you want working on your car

Photos

Customer reviews

5.0 ★★★★★ 22 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ray ChaceLocal Guide · 64 reviewsTotal number of Google reviews Ray has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

There are almost no places left like this one. Youll never get better quality service at an honest affordable price like this anywhere else. Don’t take my word for it, go and see for yourself. Your vehicle will thank you

  • Price assessment: Great price
  • Services: Steering & suspension repair
Larry Johnson5 reviewsTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fixed my ball joints and did a real good job would def go back soon with my other cars

Blake MartinLocal Guide · 50 reviewsTotal number of Google reviews Blake has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always emaculate services and pretty fast turn over time based onnyour repairs. Id recommend booking an appt before just showing up since he is pretty busy. Pretty good pricing also in my opinion.

Sheryl Le BlancLocal Guide · 85 reviewsTotal number of Google reviews Sheryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dallas is one of the most honest guys around. Fair prices and work is done right. Thanks, Dallas, for great work.

Inevitable Expertise6 reviewsTotal number of Google reviews Inevitable has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dallas is a stand up guy and great mechanic. I had him work on my car a couple of times (exhaust & radiator) the price was always fair and work was always Excellent. Would bring any of my vehicles there again in a heartbeat.

  • Services: Exhaust
Daniel AugustineLocal Guide · 47 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Extremely knowledgeable with fair prices. Boots Auto is the best around!

Michael DLocal Guide · 24 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dallas is the Best mechanic around and is definitely fair. Would Never try to get over on anyone. I literally told him I'd pay whatever to fix my car and instead directed me to a cheaper option. He could have made a couple hundred dollars more but he saved me the money. Stand up guy to me. That's the kind of person you want working on your car

Erik YohnsonLocal Guide · 12 reviewsTotal number of Google reviews Erik has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

One of the last true Mechanics in New Bedford. Youd be hard pressed to find a more authentic Knowledgable guy than Dallas. Sit back and know your cars in the best hands. 🙌🙌🙌

Stephen Vinci5 reviewsTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Boots did the exhaust on my 74 Chevelle back in 2008 right before I sold the car. Just bought the car back and the exhaust still sounds great.

Mike SuffernLocal Guide · 325 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mechanical service done right

Boots Auto Services on Google Maps →

Business details

  • Address: 230 Ashley Blvd, New Bedford, MA 02746
  • Phone: (508) 996-6181
  • Service area: New Bedford, MA