General contractor · Boston, MA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%65+15.8Value 14%97+13.7Replies to reviews 7%72+5.1Craft & service penalty72−2.8Momentum penalty44−5.6Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 11 general contractorsiPosition by Experts Score among all companies we track in this category. · better than 10%
4.8★★★★★66 Google reviews · 22 photos
94%five-star reviews
4.27★last 12 monthsiAverage stars on reviews from the last 12 months only.
5.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Boston 5 Star Contractors 4.8 out of 5 based on 66 reviews, with the owner responding to 23% of them. Customers frequently cite punctuality, clear communication, competitive pricing, and high-quality craftsmanship for services including kitchen remodels, commercial office buildouts, and deck construction. The work is often described as detailed and efficient, with crews maintaining clean job sites. One criticism noted in a low-star review concerns a driver’s unsafe behavior on the road, though the reviewer stated this was unrelated to the quality of the actual construction work.
Google rating: 4.8 out of 5 from 66 reviews (94% five-star).
Reviews on this page: 66 Google reviews (55 with written comments, 3 with photos).
Owner responses: the business replied to 23% of reviews.
Most recent review: November 5, 2026.
Service: General Contractor serving Boston, Massachusetts.
Data from Google, last updated November 10, 2026.
Score profile vs other general contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: momentum.
Boston 5 Star ContractorsGeneral Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Boston 5 Star Contractors: 75/100 on this factor. Category median: 92.B
75
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Boston 5 Star Contractors: 65/100 on this factor. Category median: 87.B
65
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Boston 5 Star Contractors: 72/100 on this factor. Category median: 97.B
72
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Boston 5 Star Contractors: 97/100 on this factor. Category median: 100.A
97
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Boston 5 Star Contractors: 44/100 on this factor. Category median: 100.C
44
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Boston 5 Star Contractors: 72/100 on this factor. Category median: 94.B
72
Bar = this company · dark tick = category median.
Star ratings
66 Google reviews we collected
4.8of 5
5 stars6294%
4 stars00%
3 stars00%
2 stars00%
1 star46%
Praise vs complaints
Phrases our text analysis found in 55 written reviews
100%praise
Praise91100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price250%
Reasonable250%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1921%
Speed & response1921%
Staff & attitude1415%
Would recommend1213%
Price & value1112%
Communication89%
Honesty & trust89%
What customers talk about
We read 55 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The crew was polite and efficient and detail oriented.”
“First job with Boston 5, there were quick to quote and communicated well with the scope of work to be done.”
“Super professional and helpful from start to finish.”
“I highly recommend Boston 5 Star Contractors to anyone looking for quality and reliability!”
“We wanted to redo our old deck, which was falling apart, and they gave us a fair estimate and stuck to it.”
“The project was completed on time, communication was excellent, and the quality of the work speaks for itself.”
“It’s rare to find a contractor that’s this reliable and detail-oriented.”
People customers mention
Agi3 reviews
Hall3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Boston 5 Star Contractors for 7 kinds of job. Pick one to see what they paid and said.
MarioLocal Guide · 57 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
First job with Boston 5, there were quick to quote and communicated well with the scope of work to be done.
Small 8x10 office buildout.
The crew was polite and efficient and detail oriented.
They took pride in their work, nice fit and clean finish.
Nice to have a another contractor to call.
Before and After photos
Reasonable priceGeneral construction
Toni2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Ground was prepared and tool and garden shed was put together and installed.
Cathal’s work was timely and he was willing to do anything extra that was needed as work proceeded.
Communication was excellent.
I would have him do other projects at my home without reservations.
Competitive pricing and transparency.
Reasonable priceExterior finishingAccessory building construction
Crystal2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Excellent company and fantastic experience with people I dealt with! They arrived on time, completed the job quickly. Super professional and helpful from start to finish. Highly recommend!!
Great priceGeneral construction
Thairine3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Excellent experience! The team was very professional, punctual, and attentive to every detail. The work was impeccable and exceeded my expectations. I highly recommend Boston 5 Star Contractors to anyone looking for quality and reliability!
Carlos4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
⭐⭐⭐⭐⭐ 5 Stars
I recently hired Boston 5 Stars Contractors for a full remodeling of my home theater, and the results exceeded all my expectations. The team handled everything — including custom walls, a new door, and detailed finishing — with incredible professionalism.
The ambient they created is cozy, elegant,…
Willy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Impeccable service! The renovation brought new life to the place. Every corner shows attention to detail. Everyone who walks in comments on how beautiful it looks. Truly the work of specialists.
First job with Boston 5, there were quick to quote and communicated well with the scope of work to be done.
Small 8x10 office buildout.
The crew was polite and efficient and detail oriented.
They took pride in their work, nice fit and clean finish.
Nice to have a another contractor to call.
Before and After photos
Price assessment: Reasonable price
Services: General construction
Toni Cleaver2 reviewsiTotal number of Google reviews Toni has written across all businesses on Google Maps, not just this one.
Ground was prepared and tool and garden shed was put together and installed.
Cathal’s work was timely and he was willing to do anything extra that was needed as work proceeded.
Communication was excellent.
I would have him do other projects at my home without reservations.
Competitive pricing and transparency.
Price assessment: Reasonable price
Services: Exterior finishing, Accessory building construction
Patrick Souza6 reviewsiTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Excellent company and fantastic experience with people I dealt with! They arrived on time, completed the job quickly. Super professional and helpful from start to finish. Highly recommend!!
Price assessment: Great price
Services: General construction
Thairine Peyerl3 reviewsiTotal number of Google reviews Thairine has written across all businesses on Google Maps, not just this one.
Excellent experience! The team was very professional, punctual, and attentive to every detail. The work was impeccable and exceeded my expectations. I highly recommend Boston 5 Star Contractors to anyone looking for quality and reliability!
Carlos DeOliveira4 reviewsiTotal number of Google reviews Carlos has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐ 5 Stars
I recently hired Boston 5 Stars Contractors for a full remodeling of my home theater, and the results exceeded all my expectations. The team handled everything — including custom walls, a new door, and detailed finishing — with incredible professionalism.
The ambient they created is cozy, elegant, and full of artistic touches that completely transformed the room. Their craftsmanship is outstanding, and every detail shows real care and skill. The project was completed on time, communication was excellent, and the quality of the work speaks for itself.
Highly recommend Boston 5 Stars Contractors for anyone looking for top-level remodeling work. I’m extremely satisfied!
Response from the owner · 6 months ago
Thank you, Carlos !
Willy Warren3 reviewsiTotal number of Google reviews Willy has written across all businesses on Google Maps, not just this one.
Impeccable service! The renovation brought new life to the place. Every corner shows attention to detail. Everyone who walks in comments on how beautiful it looks. Truly the work of specialists.
Response from the owner · 5 months ago
Thank you !!
Roger Fialho1 reviewiTotal number of Google reviews Roger has written across all businesses on Google Maps, not just this one.
बोस्टन में भारतीय रेस्तरां के नवीनीकरण का काम सभी उम्मीदों से बढ़कर था। बोस्टन फाइव स्टार ने एक पूरी तरह से बदलाव किया, जिसमें भारतीय संस्कृति को उजागर करने वाले तत्व थे जो एक प्रामाणिक और समकालीन माहौल बनाते हैं। टीम ने बहुत कुशलता दिखाई, सब कुछ समय पर और उच्चतम गुणवत्ता के साथ दिया। लाइटिंग, लेआउट, और सजावटी विवरण सभी आराम और सुंदरता प्रदान करने के लिए डिज़ाइन किए गए थे, जिससे रेस्तरां एक अधिक स्वागत योग्य और सुरुचिपूर्ण जगह बन गया। सभी शामिल लोगों को बधाई!
Roger Sequeira3 reviewsiTotal number of Google reviews Roger has written across all businesses on Google Maps, not just this one.
