Photographer · Cambridge, MA · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#77 of 364 photographersiPosition by Experts Score among all companies we track in this category. · better than 79%
5.0★★★★★129 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Boston Creative Headshots five stars based on 129 reviews, highlighting the studio's professional approach to corporate, medical, and personal headshots. Clients frequently praise the photographer for providing clear posing instructions, maintaining a comfortable atmosphere, and offering quick turnaround times for retouched images. Additional positive themes include straightforward online booking, competitive pricing, and convenient parking in the South End. No recurring criticisms appear in the provided excerpts, which consist entirely of five-star feedback.
Google rating: 5.0 out of 5 from 129 reviews (100% five-star).
Reviews on this page: 129 Google reviews (112 with written comments, 6 with photos).
Owner responses: the business replied to 2% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
Boston Creative HeadshotsPhotographers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Boston Creative Headshots: 100/100 on this factor. Category median: 99.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Boston Creative Headshots: 99/100 on this factor. Category median: 99.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Boston Creative Headshots: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Boston Creative Headshots: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Boston Creative Headshots: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 63.–
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Bar = this company · dark tick = category median.
Star ratings
129 Google reviews we collected
5.0of 5
5 stars129100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 112 written reviews
99%praise
Praise25199%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price457%
Reasonable343%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7429%
Would recommend6726%
Quality & results5020%
Speed & response4016%
Communication146%
Price & value73%
Honesty & trust21%
What customers talk about
We read 112 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The whole process was professional, smooth, and very clear.”
“I highly recommend Darren's services as an excellent place to get professional, high-quality headshots.”
“I'm super happy with the final product and can't recommend Boston Creative Headshots enough!”
“I had my headshots done here and had a great experience.”
“I received the photos very quickly and I’m very happy with the result.”
“He listened to what I wanted, had great ideas, made me feel comfortable and was flexible to ensure I was happy.”
“Given Darren’s experience, his services are very competitively priced.”
“If you're looking for a reliable photographer, Darren is your guy!”
People customers mention
Darren52 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Boston Creative Headshots for 2 kinds of job. Pick one to see what they paid and said.
Christy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I had my headshots done here and had a great experience. The whole process was professional, smooth, and very clear. Darren gave great instructions, talked me through each step, and made me feel completely comfortable in front of the camera. I received the photos very quickly and I’m very happy with the result. Highly recommend!
Reasonable priceHeadshots and portraits
Reece5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Darren is an excellent guy! He helped me to take my photos, I booked a creative session for 1 hour. The package included 2 looks and he allowed me to be photographed in 3, as well as editing more photos than written on the website and giving me a beautiful assortment of headshots. The pictures came out crystal…
Reasonable priceHeadshots and portraits
Matthew1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great experience overall. Got exactly the type of pictures I was looking for and the process was very smooth and easy.
Reasonable priceHeadshots and portraits
Imani7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I went to get professional headshots done which was my first time. I was nervous but Darren was very kind and accommodating. He has a great eye for what looks good and what to do. The pictures came out great. I was shocked at how I looked because I’ve never seen myself like that. Thank you so much Darren!
Jake3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I had a great experience getting my headshots taken here. Darren is a wonderful person to work with, is very knowledgeable, and has great attention to detail. He was also very helpful in guiding me through poses for the best results.
Khalil9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I highly recommend Darren's services as an excellent place to get professional, high-quality headshots.
I had my headshots done here and had a great experience. The whole process was professional, smooth, and very clear. Darren gave great instructions, talked me through each step, and made me feel completely comfortable in front of the camera. I received the photos very quickly and I’m very happy with the result. Highly recommend!
Price assessment: Reasonable price
Services: Headshots and portraits
Reece Lorenzo5 reviewsiTotal number of Google reviews Reece has written across all businesses on Google Maps, not just this one.
Darren is an excellent guy! He helped me to take my photos, I booked a creative session for 1 hour. The package included 2 looks and he allowed me to be photographed in 3, as well as editing more photos than written on the website and giving me a beautiful assortment of headshots. The pictures came out crystal clear, and the environment was friendly and welcoming. He constantly made sure I was comfortable, showed me images as they were photographed live, and gave me sneak peeks into his process. I cannot recommend Darren enough! Definitely go check him out!
Price assessment: Reasonable price
Services: Headshots and portraits
Matthew Cozzolino1 reviewiTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
I went to get professional headshots done which was my first time. I was nervous but Darren was very kind and accommodating. He has a great eye for what looks good and what to do. The pictures came out great. I was shocked at how I looked because I’ve never seen myself like that. Thank you so much Darren!
Jake Ayisi3 reviewsiTotal number of Google reviews Jake has written across all businesses on Google Maps, not just this one.
I had a great experience getting my headshots taken here. Darren is a wonderful person to work with, is very knowledgeable, and has great attention to detail. He was also very helpful in guiding me through poses for the best results.
Khalil Kaba9 reviewsiTotal number of Google reviews Khalil has written across all businesses on Google Maps, not just this one.
This was a fantastic experience! Darren was a real pro, welcoming, knowledgeable, patient, and a pleasure through and through. I hadn't had a new headshot in over a decade and was somewhat nervous about it, and Darren was wonderful to work with and all those nerves went away instantly. Can't recommend him highly enough!
Price assessment: Great price
Services: Corporate photography, Headshots and portraits
Greg Kolber6 reviewsiTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
An excellent choice for corporate headshots/ personal brand. Darren is detail-oriented, consultative, and made the process entertaining. Given Darren’s experience, his services are very competitively priced. Everything needed for the shoot was onsite and there’s a parking lot right next to his studio in the South End, making it very easy. I recommend his work without hesitation.
