Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%37+2.6Craft & service penalty99−0.1Momentum penalty78−2.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Boswell Windows, Glass, & Screen. (Boswell Aluminum)

Fort Worth, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 10 glass & shower door dealers · 4.9★ from 113 Google reviews

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Report card

Percentile vs other glass & shower door dealers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Boswell Windows, Glass, & Screen. (Boswell Aluminum) is better than 90% of glass & shower door dealers.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Boswell Windows, Glass, & Screen. (Boswell Aluminum) is better than 81% of glass & shower door dealers.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Boswell Windows, Glass, & Screen. (Boswell Aluminum) is better than 99% of glass & shower door dealers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Boswell Windows, Glass, & Screen. (Boswell Aluminum) is better than 100% of glass & shower door dealers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Boswell Windows, Glass, & Screen. (Boswell Aluminum) is better than 78% of glass & shower door dealers.B
78
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Boswell Windows, Glass, & Screen. (Boswell Aluminum) is better than 37% of glass & shower door dealers.D
37

Reviews for your job

Customers hired Boswell Windows, Glass, & Screen. (Boswell Aluminum) for 6 kinds of job.

Boswell Windows, Glass, & Screen. (Boswell Aluminum) for general window replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “General window replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 3 Google reviews tagged “General window replacement”

ChloeLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If I could give 10 stars I would! After a horrible experience with another window company, Boswell saved the day! They came out to inspect and gave a great quote, explained everything to us in great detail from the type of window to the installation process. They were incredibly responsive and professional. They…

Customer photo from Chloe's review
Casement window installation & replacementGeneral window replacementGlass installation+ Responsiveness+ Punctuality+ Quality
Nikki11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We just had our windows replaced this week and could not be happier with the results! We were quoted by several companies and are very thankful that we chose Boswell and would recommend them without hesitation to anyone. The install crew was great - they completed the job quickly and professionally!

General window replacement+ Responsiveness+ Punctuality+ Quality
ConnorLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great quality, great work at a great value!! Highly recommend.

General window replacement+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 25%Overpriced 0%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Window installation12—
Window repair7—
Glass installation7—
Custom windows3—
General window replacement3—
Window screen repair2—

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