Botanical Aesthetics

Waxing hair removal service · Fresno, CA · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 20 hair removal servicesPosition by Experts Score among all companies we track in this category. · better than 89%
5.0 ★★★★★ 116 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Sep 2026latest review

Botanical Aesthetics at a glance

Google reviewers for Botanical Aesthetics in Fresno, California, consistently rate the business five stars based on one hundred and sixteen reviews. Customers frequently describe the waxing and facial services as thorough, gentle, and nearly painless, noting that the provider explains each step to ensure comfort. The clean, calming studio environment and use of high-quality natural products are recurring themes, while no common criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 116 reviews (100% five-star).
  • Reviews on this page: 116 Google reviews (95 with written comments, 1 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: September 20, 2026.
  • Service: Hair Removal Service serving Fresno, California.

Data from Google, last updated October 25, 2026.

Score profile vs other hair removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

Satisfaction100Reliability97Craft & service100Value100Momentum100Replies to reviews–Satisfaction: 100 (median 94)Reliability: 97 (median 91)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)
Botanical AestheticsHair Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Botanical Aesthetics: 100/100 on this factor. Category median: 94.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Botanical Aesthetics: 97/100 on this factor. Category median: 91.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Botanical Aesthetics: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Botanical Aesthetics: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Botanical Aesthetics: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
–

Bar = this company · dark tick = category median.

Star ratings

116 Google reviews we collected

  • 5 stars116100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 95 written reviews

  • Praise16599%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6137%
  • Would recommend4829%
  • Quality & results2616%
  • Honesty & trust138%
  • Speed & response74%
  • Communication74%
  • Price & value42%

What customers talk about

We read 95 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She makes you feel so comfortable and is always professional.”
  • “I highly recommend her if you’re looking for quality service with a warm, personal touch!”
  • “She does such a great job taking care of you, your skin, and making you feel comfortable throughout your waxing experience.”
  • “I’ve had several conversations with the owner Megan over time, and what really stands out is how honest and knowledgeable she is.”
  • “She does an excellent job every time — thorough, gentle, and efficient.”
  • “She’s professional, kind, patient, and always listens to any concerns I may have and explains everything that I need to know.”
  • “Prices are very reasonable and her service quality is outstanding.”

People customers mention

  • Megan 34 reviews
  • Brazilian 13 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Botanical Aesthetics for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

AmeyallyLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Megan is so incredible!! She makes you feel so comfortable and is always professional. She so kind and she is knowledgeable. I was so nervous when I first went but she was so sweet and she walks you throught the process, keeps you feeling calm. She is amazing would definitely recommend her.

Customer photo from Ameyally's reviewCustomer photo from Ameyally's reviewCustomer photo from Ameyally's reviewCustomer photo from Ameyally's review
Isabel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Megan is the absolute best. She does such a great job taking care of you, your skin, and making you feel comfortable throughout your waxing experience. The products she uses are high quality! I highly recommend her.

Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Megan gave an amazing facial — relaxing, professional, and my skin feels incredible. Highly recommend!

Christina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

best experience and relaxing for all the different waxes I got. I was nervous cause I haven't waxed before but her service was so pleasant and the job well done !

regina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Starting coming to Megan the start of this year for services & she is so sweet, very professional, has a warm atmosphere which makes me feel confident, comfortable & all around makes me feel pampered when I leave. Highly recommend booking with her!

Briana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional, very kind, and got me ready for my Vegas trip. I highly recommend her. :)

Photos

Customer reviews

5.0 ★★★★★ 116 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ameyally R.Local Guide · 48 reviewsTotal number of Google reviews Ameyally has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Megan is so incredible!! She makes you feel so comfortable and is always professional. She so kind and she is knowledgeable. I was so nervous when I first went but she was so sweet and she walks you throught the process, keeps you feeling calm. She is amazing would definitely recommend her.

Isabel2 reviewsTotal number of Google reviews Isabel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Megan is the absolute best. She does such a great job taking care of you, your skin, and making you feel comfortable throughout your waxing experience. The products she uses are high quality! I highly recommend her.

Michael Blunt1 reviewTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Megan gave an amazing facial — relaxing, professional, and my skin feels incredible. Highly recommend!

Christina Yang3 reviewsTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

best experience and relaxing for all the different waxes I got. I was nervous cause I haven't waxed before but her service was so pleasant and the job well done !

regina marquez2 reviewsTotal number of Google reviews regina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Starting coming to Megan the start of this year for services & she is so sweet, very professional, has a warm atmosphere which makes me feel confident, comfortable & all around makes me feel pampered when I leave. Highly recommend booking with her!

Briana Jones6 reviewsTotal number of Google reviews Briana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional, very kind, and got me ready for my Vegas trip. I highly recommend her. :)

Breanne Khasigian1 reviewTotal number of Google reviews Breanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Megan is the best!!! Very professional, friendly, kind and so accommodating. She does a great job that is nearly painless.

Karina Gonzalez3 reviewsTotal number of Google reviews Karina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Megan is amazing! She makes you feel super comfortable and always does a great job. Highly recommend!

Mars Gonzalez8 reviewsTotal number of Google reviews Mars has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

10/10 I love coming here

LAURA BURKE3 reviewsTotal number of Google reviews LAURA has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience with Megan! She is incredibly sweet, professional, and made me feel completely at ease. She does an excellent job every time — thorough, gentle, and efficient. I highly recommend her if you’re looking for quality service with a warm, personal touch!

Botanical Aesthetics on Google Maps →

Business details