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Bounce n Boogee

Party equipment rental service · Mount Vernon, NY · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%92+58.4Reliability 28%91+25.7Replies to reviews 8%96+7.9Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 24 bounce house rentalsPosition by Experts Score among all companies we track in this category. · better than 70%
4.8 ★★★★★ 235 Google reviews · 24 photos
94%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
27%reviews answered by the owner
Oct 2026latest review

Bounce n Boogee at a glance

Google reviewers rate Bounce n Boogee 4.8 out of 5 based on 235 reviews, with the owner responding to 27 percent of them. Customers frequently praise the company for its punctual delivery, clean equipment, fair pricing, and responsive communication during the booking and setup process. However, low-star reviews highlight recurring issues with last-minute cancellations, equipment malfunctions, and unprofessional customer service, including instances of late arrivals and refund disputes.

  • Google rating: 4.8 out of 5 from 235 reviews (94% five-star).
  • Reviews on this page: 235 Google reviews (199 with written comments, 34 with photos).
  • Owner responses: the business replied to 27% of reviews.
  • Most recent review: October 27, 2026.
  • Service: Bounce House serving Mount Vernon, New York.

Data from Google, last updated November 3, 2026.

Score profile vs other bounce house rentals

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction92Reliability91Craft & service–Value–Momentum100Replies to reviews96Satisfaction: 92 (median 86)Reliability: 91 (median 83)Momentum: 100 (median 100)Replies to reviews: 96 (median 52)
Bounce n BoogeeBounce House Rentals median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bounce n Boogee: 92/100 on this factor. Category median: 86.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bounce n Boogee: 91/100 on this factor. Category median: 83.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bounce n Boogee: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bounce n Boogee: 96/100 on this factor. Category median: 52.A
96

Bar = this company · dark tick = category median.

Star ratings

235 Google reviews we collected

  • 5 stars22194%
  • 4 stars42%
  • 3 stars21%
  • 2 stars00%
  • 1 star83%

Praise vs complaints

Phrases our text analysis found in 199 written reviews

  • Praise38297%
  • Complaints133%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude9624%
  • Speed & response9424%
  • Would recommend6516%
  • Quality & results6416%
  • Communication349%
  • Price & value349%
  • Honesty & trust82%

What customers talk about

We read 199 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The guys setting it up and taking it down were so friendly and nice.”
    “THE OWNER JOVAN IS UNPROFESSIONAL AND MONEY HUNGRY TO SAY THE LEAST.”
  • “The bounce houses are clean and they set up and take them down quickly and with no stress.”
    “They never showed up to the party, even though they texted "We are on our way.”
  • “I would absolutely rent from them again and highly recommend them for kids’ parties and events!”
  • “Bounce N Boogee is a fantastic service, they easily accommodated us when we had to reschedule due to bad weather, their bounce house was clean and stu…”
    “I wanted a water slide but the slide did not work and was promised compensation for the equipment malfunctioning but never received.”
  • “They were highly communicative - even reaching out over a month before I had even thought to schedule for his party this year offering a reminder to c…”
  • “…dule due to bad weather, their bounce house was clean and sturdy- at reasonable price- and overall they’re a pleasure to work with!…”
  • “The team was friendly, reliable, and made the entire rental process easy from start to finish.”

People customers mention

  • Jovan 10 reviews
  • Donna 5 reviews
  • Bougee 5 reviews
  • Boogie 4 reviews
  • Frozen 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Yehudis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Highly recommend! My kids loved the sports bounce slide combo. Bounce N Boogee is a fantastic service, they easily accommodated us when we had to reschedule due to bad weather, their bounce house was clean and sturdy- at reasonable price- and overall they’re a pleasure to work with!

Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great and easy communication. The guys setting it up and taking it down were so friendly and nice. The bouncy castle product was in great condition, clean and the highlight of our party. Highly recommend!

AP1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

2nd year in a row using Bounce n Boogee for our son's birthday and another great experience they deserve this review. They were highly communicative - even reaching out over a month before I had even thought to schedule for his party this year offering a reminder to consider them. The bounce houses are clean and…

Elba2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

First time using Bounce n Boogee for our annual residential event and they were wonderful to do business with. Excellent communication via email or text and fair pricing. The double slide bounce castle was a hit with all of the children and the equipment held up well for the duration of my event. One flat fee for…

Alecia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

They came early to give the birthday girl some time to enjoy the bounce house alone. Everything was clean, beautiful, and exactly what we needed for her birthday party. She had an amazing time and enjoyed the bounce house before the other kids arrived! 🎉 Setup and pickup were easy, and everything went smoothly. It…

Madeline6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

A great experience! Affordable and the team was so accommodating about set-up and break-down timing.

Photos

Customer reviews

4.8 ★★★★★ 235 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Yehudis Isenberg3 reviewsTotal number of Google reviews Yehudis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend! My kids loved the sports bounce slide combo. Bounce N Boogee is a fantastic service, they easily accommodated us when we had to reschedule due to bad weather, their bounce house was clean and sturdy- at reasonable price- and overall they’re a pleasure to work with!

Lisa D3 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great and easy communication. The guys setting it up and taking it down were so friendly and nice. The bouncy castle product was in great condition, clean and the highlight of our party. Highly recommend!

AP K1 reviewTotal number of Google reviews AP has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

2nd year in a row using Bounce n Boogee for our son's birthday and another great experience they deserve this review. They were highly communicative - even reaching out over a month before I had even thought to schedule for his party this year offering a reminder to consider them. The bounce houses are clean and they set up and take them down quickly and with no stress.

Elba Samela2 reviewsTotal number of Google reviews Elba has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First time using Bounce n Boogee for our annual residential event and they were wonderful to do business with. Excellent communication via email or text and fair pricing. The double slide bounce castle was a hit with all of the children and the equipment held up well for the duration of my event. One flat fee for the entire day and the set up was efficient. Delivery guys were prompt and friendly. I would definitely recommend this company!

Alecia G3 reviewsTotal number of Google reviews Alecia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They came early to give the birthday girl some time to enjoy the bounce house alone. Everything was clean, beautiful, and exactly what we needed for her birthday party. She had an amazing time and enjoyed the bounce house before the other kids arrived! 🎉 Setup and pickup were easy, and everything went smoothly. It was definitely one of the highlights of the party. I would absolutely rent from them again and highly recommend them for kids’ parties and events! ❤️🎈

Madeline Johnson6 reviewsTotal number of Google reviews Madeline has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A great experience! Affordable and the team was so accommodating about set-up and break-down timing.

Tita Mir1 reviewTotal number of Google reviews Tita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bounce n Boogee was great! We hired them for our back to school bash. Jovan was so helpful from beginning to end. They were responsive to us, true to their word, and overall great to work with. Their prices were the best we found out there. The houses were great! The kids had fun! I would recommend them to anyone!

Maria Rodriguez1 reviewTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a great experience with Bounce n Boogee! Booking was easy, and the team was friendly and easy to communicate with. They arrived on time, set everything up quickly, and pickup was just as smooth. My daughter loved the bouncy house and had a great birthday . Everything was simple and hassle-free from start to finish. We would definitely use them again!

HK Park6 reviewsTotal number of Google reviews HK has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were great to work with. We had a terrible weather on the day of the event, but Jovan set it up inside even though it was a last minute change. Great service and great price. Will definitely use this company again!

Miranda Eifler2 reviewsTotal number of Google reviews Miranda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was our second time renting a bouncy castle from Bounce n Boogee. Everything was great, from communication to setup/breakdown to cost. Jovan also made sure the bouncy castle was spotless before giving my kids the green light to use it. We highly recommend!

Bounce n Boogee on Google Maps →

Business details