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Bounce N Jump Party Rentals

Party equipment rental service · Mount Vernon, NY · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%92+58.4Reliability 28%82+23.2Replies to reviews 8%14+1.2Experts Score= 83Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 24 bounce house rentalsPosition by Experts Score among all companies we track in this category. · better than 52%
4.9 ★★★★★ 181 Google reviews · 21 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
2%reviews answered by the owner
Sep 2026latest review

Bounce N Jump Party Rentals at a glance

Google reviewers rate the party equipment rental service 4.9 out of 5 based on 181 reviews, frequently citing professional setup, punctual delivery, and clear communication. Customers often rent bounce houses, tents, tables, and chairs for children's events, noting that the equipment is clean and the staff is responsive to last-minute changes or weather concerns. A minority of negative reviews describe issues with unresponsiveness to phone calls, late arrivals, and equipment cleanliness, though some low-star ratings were later updated after the owner resolved the problems.

  • Google rating: 4.9 out of 5 from 181 reviews (97% five-star).
  • Reviews on this page: 181 Google reviews (162 with written comments, 12 with photos).
  • Owner responses: the business replied to 2% of reviews.
  • Most recent review: September 22, 2026.
  • Service: Bounce House serving Mount Vernon, New York.

Data from Google, last updated November 3, 2026.

Score profile vs other bounce house rentals

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction92Reliability82Craft & service–Value–Momentum100Replies to reviews14Satisfaction: 92 (median 86)Reliability: 82 (median 83)Momentum: 100 (median 100)Replies to reviews: 14 (median 52)
Bounce N Jump Party RentalsBounce House Rentals median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bounce N Jump Party Rentals: 92/100 on this factor. Category median: 86.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bounce N Jump Party Rentals: 82/100 on this factor. Category median: 83.A
82
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bounce N Jump Party Rentals: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bounce N Jump Party Rentals: 14/100 on this factor. Category median: 52.F
14

Bar = this company · dark tick = category median.

Star ratings

181 Google reviews we collected

  • 5 stars17597%
  • 4 stars42%
  • 3 stars00%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 162 written reviews

  • Praise28798%
  • Complaints52%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude7425%
  • Speed & response6322%
  • Would recommend4917%
  • Quality & results4515%
  • Price & value2910%
  • Communication217%
  • Honesty & trust114%

What customers talk about

We read 162 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The team was very professional and they communicated with me in a timely manner.”
  • “I texted Tom the night before the party and he confirmed he would be there the next day.”
  • “Will recommend and will do business with them again.”
  • “Super friendly team, easy to work with, great experience.”
  • “Prices were definitely fair although it rained he made the best out of our situation.”
  • “The owner was very polite and very easy to work with.”
  • “Tom was super professional, reliable, arrived just in time and was super helpful.”

People customers mention

  • Tom 12 reviews
  • House 5 reviews
  • Denise 4 reviews
  • Kahuna 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Cherie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Were very professional and quick to set up. Bounce house was very clean. All the kids had a great time.

Ian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tom and his team are amazing. Will recommend and will do business with them again.

Diamond4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Impeccable service and professionalism. Exceptional quality and customer care. Highly recommend to anyone. !

brittanyLocal Guide · 146 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Couldn’t have asked for a better experience. Tom and team are amazing. Their communication is above and beyond. Cannot wait to plan my next event with them!

AnnieLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I rented the chairs, tables and tent. I couldn’t be happier with the outcome. The price was great and the service outstanding. I will be using it for my next event in September. Thank you again ❤️

Customer photo from Annie's reviewCustomer photo from Annie's review
MichelleLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The team was very professional and they communicated with me in a timely manner. The tent was beautifully put together. We also rented the tables and chairs. My guest were asking where did I rent everything from. I will continue to use their services for future events. The price was great too!

Customer photo from Michelle's reviewCustomer photo from Michelle's review

Photos

Customer reviews

4.9 ★★★★★ 181 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Cherie Parish1 reviewTotal number of Google reviews Cherie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Were very professional and quick to set up. Bounce house was very clean. All the kids had a great time.

Juan Rodriguez12 reviewsTotal number of Google reviews Juan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great team great prices

Ian Pen7 reviewsTotal number of Google reviews Ian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tom and his team are amazing. Will recommend and will do business with them again.

Diamond shine Cleaning service4 reviewsTotal number of Google reviews Diamond has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Impeccable service and professionalism. Exceptional quality and customer care. Highly recommend to anyone. !

brittanyLocal Guide · 146 reviewsTotal number of Google reviews brittany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Couldn’t have asked for a better experience. Tom and team are amazing. Their communication is above and beyond. Cannot wait to plan my next event with them!

Response from the owner · 2 years ago

Thank you Brittany !! It was our pleasure. See you next time

Annie AlbanLocal Guide · 19 reviewsTotal number of Google reviews Annie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I rented the chairs, tables and tent. I couldn’t be happier with the outcome. The price was great and the service outstanding. I will be using it for my next event in September. Thank you again ❤️

Response from the owner · 2 years ago

Anirelis, Thank you for the kind words. We look forward to seeing you again in September! Book your exact size at least 1 month in advance. September is our second busiest month of the year. Thank again

Michelle C.Local Guide · 22 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The team was very professional and they communicated with me in a timely manner. The tent was beautifully put together. We also rented the tables and chairs. My guest were asking where did I rent everything from. I will continue to use their services for future events. The price was great too!

Response from the owner · 2 years ago

Michelle. Thank you very much. We look forward to serving your events in the future.

Carol AckermanLocal Guide · 15 reviewsTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Renting a bounce house was quick and easy. It was delivered early and worked perfectly. The owner was terrific and the kids loved it for my daughter’s party. Highly recommend!

Ambar Terrero7 reviewsTotal number of Google reviews Ambar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I filled out the request online and paid a $100 deposit. Called the number provided multiple times, left several messages, and even drove to the two addresses I could find for this “business”, and nothing. I can’t get a hold of anyone, and don’t even know how to get my deposit back. DO NOT USE THEM. 10/31/22 UPDATE: The owner called me and said we’re all set for the weekend. I will update the review by the scheduled date. *crossing fingers*

Laura Stewart2 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was one of the most amazing experiences I've had with a rental vendor and it was my very first time renting from this company. They set up early and came a little later to take away. It worked out perfectly and wasn't intrusive at all - not usually the case. My daughter and her friends were entertained all day and the parents were able to have some time as well. Couldn't have asked for a better experience. Thank you so much! Definitely coming back next year! If not sooner.

Bounce N Jump Party Rentals on Google Maps →

Business details