Were very professional and quick to set up. Bounce house was very clean. All the kids had a great time.

Bounce N Jump Party Rentals
Bounce N Jump Party Rentals at a glance
Google reviewers rate the party equipment rental service 4.9 out of 5 based on 181 reviews, frequently citing professional setup, punctual delivery, and clear communication. Customers often rent bounce houses, tents, tables, and chairs for children's events, noting that the equipment is clean and the staff is responsive to last-minute changes or weather concerns. A minority of negative reviews describe issues with unresponsiveness to phone calls, late arrivals, and equipment cleanliness, though some low-star ratings were later updated after the owner resolved the problems.
- Google rating: 4.9 out of 5 from 181 reviews (97% five-star).
- Reviews on this page: 181 Google reviews (162 with written comments, 12 with photos).
- Owner responses: the business replied to 2% of reviews.
- Most recent review: September 22, 2026.
- Service: Bounce House serving Mount Vernon, New York.
Data from Google, last updated November 3, 2026.
Score profile vs other bounce house rentals
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
Star ratings
181 Google reviews we collected
- 5 stars17597%
- 4 stars42%
- 3 stars00%
- 2 stars00%
- 1 star21%
Praise vs complaints
Phrases our text analysis found in 162 written reviews
- Praise28798%
- Complaints52%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude7425%
- Speed & response6322%
- Would recommend4917%
- Quality & results4515%
- Price & value2910%
- Communication217%
- Honesty & trust114%
What customers talk about
We read 162 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team was very professional and they communicated with me in a timely manner.”
“I texted Tom the night before the party and he confirmed he would be there the next day.”
“Will recommend and will do business with them again.”
“Super friendly team, easy to work with, great experience.”
“Prices were definitely fair although it rained he made the best out of our situation.”
“The owner was very polite and very easy to work with.”
“Tom was super professional, reliable, arrived just in time and was super helpful.”
People customers mention
- Tom 12 reviews
- House 5 reviews
- Denise 4 reviews
- Kahuna 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Were very professional and quick to set up. Bounce house was very clean. All the kids had a great time.
Tom and his team are amazing. Will recommend and will do business with them again.
Impeccable service and professionalism. Exceptional quality and customer care. Highly recommend to anyone. !
Couldn’t have asked for a better experience. Tom and team are amazing. Their communication is above and beyond. Cannot wait to plan my next event with them!
I rented the chairs, tables and tent. I couldn’t be happier with the outcome. The price was great and the service outstanding. I will be using it for my next event in September. Thank you again ❤️
The team was very professional and they communicated with me in a timely manner. The tent was beautifully put together. We also rented the tables and chairs. My guest were asking where did I rent everything from. I will continue to use their services for future events. The price was great too!
Photos
Customer reviews
4.9 ★★★★★ 181 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great team great prices
Tom and his team are amazing. Will recommend and will do business with them again.
Impeccable service and professionalism. Exceptional quality and customer care. Highly recommend to anyone. !
Couldn’t have asked for a better experience. Tom and team are amazing. Their communication is above and beyond. Cannot wait to plan my next event with them!
Thank you Brittany !! It was our pleasure. See you next time
I rented the chairs, tables and tent. I couldn’t be happier with the outcome. The price was great and the service outstanding. I will be using it for my next event in September. Thank you again ❤️
Anirelis, Thank you for the kind words. We look forward to seeing you again in September! Book your exact size at least 1 month in advance. September is our second busiest month of the year. Thank again
The team was very professional and they communicated with me in a timely manner. The tent was beautifully put together. We also rented the tables and chairs. My guest were asking where did I rent everything from. I will continue to use their services for future events. The price was great too!
Michelle. Thank you very much. We look forward to serving your events in the future.
Renting a bounce house was quick and easy. It was delivered early and worked perfectly. The owner was terrific and the kids loved it for my daughter’s party. Highly recommend!
I filled out the request online and paid a $100 deposit. Called the number provided multiple times, left several messages, and even drove to the two addresses I could find for this “business”, and nothing. I can’t get a hold of anyone, and don’t even know how to get my deposit back. DO NOT USE THEM. 10/31/22 UPDATE: The owner called me and said we’re all set for the weekend. I will update the review by the scheduled date. *crossing fingers*
This was one of the most amazing experiences I've had with a rental vendor and it was my very first time renting from this company. They set up early and came a little later to take away. It worked out perfectly and wasn't intrusive at all - not usually the case. My daughter and her friends were entertained all day and the parents were able to have some time as well. Couldn't have asked for a better experience. Thank you so much! Definitely coming back next year! If not sooner.
Business details
- Address: 32 Tor View Ave Unit 2, New City, NY 10956
- Phone: (845) 634-1452
- Website: bounceshouserentals.com
- Service area: Mount Vernon, NY


