Garage door supplier · Vista, CA · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%86+12.2Replies to reviews 7%63+4.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 22 door repair servicesiPosition by Experts Score among all companies we track in this category. · better than 43%
5.0★★★★★1,678 Google reviews · 23 photos
99%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite punctual arrival, clear communication, and fair pricing as key aspects of their experience with repairs and installations. Technicians are described as knowledgeable, often explaining options without pressuring for unnecessary services. However, some low-star reviews highlight concerns about high replacement costs compared to retailers, increased labor fees over time, and dissatisfaction with warranty terms or specific workmanship.
Google rating: 5.0 out of 5 from 1,678 reviews (99% five-star).
Reviews on this page: 1,677 Google reviews (1,408 with written comments, 49 with photos).
Owner responses: the business replied to 70% of reviews.
Most recent review: October 24, 2026.
Service: Door Repair Service serving Vista, California.
Data from Google, last updated October 25, 2026.
Score profile vs other door repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Bradbury Garage DoorsDoor Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bradbury Garage Doors: 97/100 on this factor. Category median: 96.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bradbury Garage Doors: 98/100 on this factor. Category median: 97.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bradbury Garage Doors: 86/100 on this factor. Category median: 99.A
86
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bradbury Garage Doors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bradbury Garage Doors: 63/100 on this factor. Category median: 100.B
63
Bar = this company · dark tick = category median.
Star ratings
1,677 Google reviews we collected
5.0of 5
5 stars1,65399%
4 stars181%
3 stars20%
2 stars20%
1 star20%
Praise vs complaints
Phrases our text analysis found in 1,408 written reviews
100%praise
Praise3,515100%
Complaints140%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price3115%
Reasonable15979%
Overpriced31%
Not sure84%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response87025%
Staff & attitude74821%
Quality & results54716%
Price & value48014%
Would recommend47213%
Communication2818%
Honesty & trust1314%
What customers talk about
We read 1,408 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Bradbury Garage Doors promptly scheduled a broken door spring repair.”
“He explained everything thoroughly and was a very professional and friendly.”
“Cole did an amazing job of telling me the issues with my garage door opener.”
“Dallas explained what was not working and what didn’t was functioning properly.”
“Everything was explained very clearly, and the pricing was fair.”
“Overall I feel that Bradbury was very overpriced and either the technician wasn't experienced enough to close the broken garage door for us or perhaps…”
“I highly recommend Bradbury Garage Doors to fix or replace any garage door needs.”
“I am so glad that I found their company and I will never again call the company we were using before.”
“The technician arrived to provide a couple of estimates and explained each with a few preventive maintenance options.”
“I honestly thought he was either the owner or co-owner by how he presented himself.”
People customers mention
Dallas84 reviews
Phil46 reviews
Daniel38 reviews
Ron21 reviews
Brian21 reviews
Logan19 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Bradbury Garage Doors for 4 kinds of job. Pick one to see what they paid and said.
Bradbury Garage Doors promptly scheduled a broken door spring repair. The technician arrived to provide a couple of estimates and explained each with a few preventive maintenance options. The repair and optional door maintenance was performed as described and agreed upon. Communication from the office and technician…
Reasonable priceGeneral repairs & installation
John6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Logan Bruce from Bradbury Garage Doors repaired our garage door by installing a strut to give support for a panel on our Copay door. He also gave us information to replace the door in the future.
Reasonable priceGarage door consultationGeneral repairs & installationService not listed
Michael3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Fantastic job. Matthew was very timely and respectful. The product is top of the line.
ShariLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Quick service same day. Everything was explained very clearly, and the pricing was fair. The technician was polite and cleaned up after. Would highly recommend.
Not sure
Tony2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
I had Logan remove my old genie garage door and install two new liftmaster. I only needed labor. The price of labor was reasonable. He was on time and professional
Reasonable priceGeneral repairs & installation
RamyLocal Guide · 54 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Cole did a fabulous job fixing the garage door . He came on time and very professional. Thank. You
Bradbury Garage Doors promptly scheduled a broken door spring repair. The technician arrived to provide a couple of estimates and explained each with a few preventive maintenance options. The repair and optional door maintenance was performed as described and agreed upon. Communication from the office and technician was fantastic, keeping me informed every step of the repair process. More importantly, the price matched the estimate. Highly recommend Bradbury Garage Doors!
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · 17 hours ago
Thank you so much for your wonderful review, Jim! We're thrilled to hear that you had such a positive experience with our door spring repair and appreciated our communication.
Logan Bruce from Bradbury Garage Doors repaired our garage door by installing a strut to give support for a panel on our Copay door. He also gave us information to replace the door in the future.
Price assessment: Reasonable price
Services: Garage door consultation, General repairs & installation, Service not listed
Response from the owner · a day ago
Thank you, John, for your wonderful review! We're glad to hear Logan could help with your garage door repair and provide useful information for the future.
Michael Reher3 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Fantastic job. Matthew was very timely and respectful. The product is top of the line.
Response from the owner · a day ago
We really appreciate you taking the time to share this positive feedback. It’s great to hear that Matthew was timely and respectful, and that you’re happy with the quality of the product. Thanks again for choosing Bradbury Garage Doors and for the 5-star rating.
Shari JoyceLocal Guide · 17 reviewsiTotal number of Google reviews Shari has written across all businesses on Google Maps, not just this one.
Quick service same day. Everything was explained very clearly, and the pricing was fair. The technician was polite and cleaned up after. Would highly recommend.
Price assessment: Not sure
Response from the owner · a day ago
We’re glad to hear everything was taken care of promptly and that the process felt clear from start to finish. It’s great to know the technician was courteous, the pricing felt fair, and that the cleanup was handled well. We appreciate your recommendation and the chance to help with your garage door needs.
Melissa MillerLocal Guide · 21 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
I love my new garage door. Phil was great to work with in my timeline and my budget. Ron worked quickly and efficiently to install the new door, and remove all of the old door pieces. He helped me set up the remote in my car, the external remote, and the camera for my in-garage deliveries. He was wonderful and made sure I understood everything before he left. My new garage door opens and closes very easily; nothing like the loud rattling that my old door did. I am extremely please with how Bradbury garage doors installed my new door.
10/21/2026 follow up - I was having some issues with the door not closing correctly and Logan came out, adjusted it, did some maintenance on it, and got it working well. He explained everything thoroughly and was a very professional and friendly. This just reinforces my five star rating that I gave when the door was installed. He did point out that the door needs to be greased once a year which I had forgotten, so that was why I was having problems with it rattling so much.
Response from the owner · 11 months ago
Dear Melissa,
Your trust in our services is truly appreciated. We're delighted to hear that Phil and Ron could assist you so effectively. It's rewarding to know that the garage door and its features now seamlessly integrate into your daily routine. Thank you for choosing us for such an important upgrade.
Tony Lo2 reviewsiTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
I had Logan remove my old genie garage door and install two new liftmaster. I only needed labor. The price of labor was reasonable. He was on time and professional
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · 4 days ago
Thank you, Tony! We're glad to hear you had a great experience with Logan while getting your new LiftMaster doors installed at Bradbury Garage Doors.
Ramy ElMallakhLocal Guide · 54 reviewsiTotal number of Google reviews Ramy has written across all businesses on Google Maps, not just this one.
Services: Garage door consultation, Customer support
Response from the owner · a week ago
Hello,
Thank you for sharing your kind feedback. We’re glad to hear our team provided knowledgeable and efficient service, and we appreciate you recognizing that effort. It’s always encouraging to know we made a positive impression.
Thank you for choosing Bradbury Garage Doors and for taking the time to leave a 5-star review.
David Sagan8 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Cole did an amazing job of telling me the issues with my garage door opener. He was detailed and thoroughly explained my options about replacing my old opener. I highly recommend Bradbury Garage Doors to fix or replace any garage door needs.
Price assessment: Reasonable price
Services: Garage door consultation
Response from the owner · a week ago
Thank you, David, for your wonderful review! We're glad to hear Cole provided you with detailed explanations about your garage door opener options at Bradbury Garage Doors.
