How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Momentum penalty89−1.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREBrakes Plus
Avondale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,014 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for auto engine diagnostic
Clear ✕All 22 Google reviews tagged “Auto engine diagnostic” · showing 20
Jim and Remy (Reny) are both knowledgeable and kind. They have both helped me several times over the past few weeks in solving an emissions problem. I highly recommend this place of business.
Jim and his team were very kind and knowledgeable, took care of everything the car needed and had accurate time estimates. Thank you all so much for a great experience.
I have been taking my 2 vehicles to this BRAKES PLUS ever since it opened. I have always been treated well and the work they do is absolutely top notch. I highly recommend them to my friends and neighbors.
Great service as always, I appreciate the great service and friendly attitude.
A VERY GOOD EXPERIENCE WITH the repair of my Kia sorento. My vehicle had another problem popped up and the staff name that begins with B (not good with remembering names)and all the othet staff were very polite, explained in details the issues, sorting out and fixing and also at a reduced affordable priced. I would…
Long time customer, Johnny always takes care of me. Great service.
Very happy with this company, they have helped me on numerous occasions with all my automotive repair needed, thank you guys.
Just a waste of time and money. They didn’t help sort out the real problem even tho they had the tests to do so. And they stopped examining the problem at the first broken part which they already knew about before they even started the diagnoses. Really frustrating
Reposting due to recent positive experience with this location! As usual, my family ALL received outstanding service in 2023 from Johnny, Scott and company! This is our "go to" location and we tell everyone about the great customer service here! Don't want to delete my prev post as it still rings true today! ....…
Brake plus on 760 N. Estrella pkwy is one of the most trustworthy reliable dependable shop you can ever find. Actually this brake plus is the best. And it’s because of the management. Johnny the manager and his team are very trustworthy, reliable and dependable. You as a customer can trust that you will not be…
Johnny and his crew are excellent! Never experienced anything but professionalism , great customer service and friendly interactions at this location! Highly recommend…
The gentlemen I speak with regularly (Armando, Johnny, and Scott) are top notch when it comes to customer service. There is a friendly environment and professionalism to the utmost. They're very thorough with the reviews of services and go above and beyond to deliver high quality service. I highly recommend taking…
The check engine light turned on in the car. The dealer that we bought the car from did not help us at all. I called Brakes Plus and spoke to the manager Johnnie several times. He walked me through the services and helped allay my concerns. He did a check of the vehicle to make sure there were no safety issues.…
Johnny and his team are GREAT! We use them for our fleet and personal vehicles. The work they do is clean and done in a timely manner.
Best service out of any and every shop I’ve ever been to in multiple states. Armando, Jonny, Mike, Scott, everyone there provides a better service than I’ve ever had anywhere. Always super helpful and willing to work with me on time and dates. I won’t take my vehicle anywhere else. Extremely knowledgeable about tons of different aspects.
The Brakes Plus team here at 760 Estrella Parkway are the best ! Friendly, courteous, accommodating and attentive to details to my maintenance needs. Last time I was here there was an error on my windshield replacement. They corrected it immediately at no charge at all! I like that ❤
I’ve been to this location quite a few times and Johnny & Armando are very professional! They don’t beat around the bush and they always tell me exactly what’s going on with my vehicle. This is the only Brakes Plus location that I go to when I’m having car trouble. Friendly service! Zero complaints!
The manager at the store is a consummate professional! He and his employees never have an issue taking their time to fully explain what the problem with the vehicle is as well as a throughout explanation of the repairs they will be performing. Their pricing is more then competitive with other businesses of their…
Johnny and his staff are always friendly, courteous, and professional. They take the time to review what issues they find and are very fairly priced. I have multiple older vehicles which I have had them service over the past couple of years. I highly recommend this team!
Just an all around Great company, great management, fast working Technicians 10/10 recommend going here.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 109 | — |
| Brakes | 83 | — |
| General repairs & maintenance | 60 | — |
| Wheel alignment | 56 | — |
| Air & cabin filter replacement | 31 | — |
| Tire rotations | 27 | — |
| Steering & suspension repair | 23 | — |
| Air conditioning | 22 | — |