How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Momentum penalty89−1.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREBrakes Plus
Avondale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,014 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for steering & suspension repair
Clear ✕All 24 Google reviews tagged “Steering & suspension repair” · showing 20
I needed help and Bryan and Brakes Plus was there to help! Thank you so much!
The servicemen are very professional and knowledgeable. They treated myself and everyone that walked thru that door with courtesy and respect.
Went in to have a bent tie rod replaced. My service advisor, Michael, went above and beyond to help get my car finished by the promised time- even going out in the bay and assisting the mechanic. And prior to the work starting, the shop did a thorough inspection and then Micheal price matched a quote I had gotten…
I have been taking my 2 vehicles to this BRAKES PLUS ever since it opened. I have always been treated well and the work they do is absolutely top notch. I highly recommend them to my friends and neighbors.
Scott from Brakes Plus does a beyond exceptional customer service. Can't thank him and other staff members for caring about my vehicle and giving a personal touch.
Sean did a great job. He got me in and out and one day greatly appreciate it.
Sean was extremely helpful, knowledgeable and professional. He put my mind at ease while they performed a routine alignment on my Corvette. This is my 3rd visit to this location and the work performed is always top notch. If you choose this location ask for Sean. He will take care of you and your vehicle.
Johnny and the crew at the Estrella store are amazing. They do awesome work and are always straight up & honest. Highly recommend!
James, Michael, DJ, & Johnny! excellent communication, customer service, and results - great business. I’ve brought my car in twice, left with a smile and a fixed car both times. no need to look around, GO HERE!
Excellent service!!!
First , I'd like to thank brake plus for all the hard work that they have done to my vehicle. Johnny the manager is very honest and he will let you know what your car needs before working on it. I would recommend this brake plus to anyone.
Shop always gets me in quick and they always do a great job
Fast and very efficient shop was very good about giving me updates on my vehicle and what I could do to prevent further repairs
Johnny and his crew are excellent! Never experienced anything but professionalism , great customer service and friendly interactions at this location! Highly recommend…
These guys do it right !!! Great service and always reasonable when it comes to price ! Johnny the store manager always goes above and beyond to assist ! Thank you !!
😎 Awesome service from Scott Miles and the rest of the crew. Never a doubt as to where to take vehicles for repairs!.
Growing up my father used brakes plus and as well I have too . They never try too sell anything you don't need or relentlessly up sell you .The staff is super friendly and honest. I feel more than just a customer I'm family. Thank guys for your hard work . I look forward too having my vehicle maintained for years to come .
The Brakes Plus team here at 760 Estrella Parkway are the best ! Friendly, courteous, accommodating and attentive to details to my maintenance needs. Last time I was here there was an error on my windshield replacement. They corrected it immediately at no charge at all! I like that ❤
The staff there are very friendly and knowledgeable. They explain things very clearly and give good advice. All and all they provide good products, timely repairs and above all great customer service. I highly recommend them. T.V., Goodyear
Johnny and his staff are always friendly, courteous, and professional. They take the time to review what issues they find and are very fairly priced. I have multiple older vehicles which I have had them service over the past couple of years. I highly recommend this team!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 109 | — |
| Brakes | 83 | — |
| General repairs & maintenance | 60 | — |
| Wheel alignment | 56 | — |
| Air & cabin filter replacement | 31 | — |
| Tire rotations | 27 | — |
| Steering & suspension repair | 23 | — |
| Air conditioning | 22 | — |