How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Momentum penalty89−1.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREBrakes Plus
Avondale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,014 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for tire rotations
Clear ✕All 27 Google reviews tagged “Tire rotations” · showing 20
Great customer service. Jim is super helpful and kind! They always give us discounts and don’t try to sell us on stuff we don’t need. When I bring my toddler in and we are waiting for our service to be done— they always put a movie on for him, offer crayons or snacks. Super great, glad we started getting our services here.
Jim and Ray are awesome- so helpful!
Had to get my front brakes replaced and Alex was a great help. Great price, quick service and friendly staff.
BJ was AMAZING ALL AROUND! AWESOME CUSTOMER SERVICE & very TRANSPARENT with any questions & concerns
Great group of techs that are knowledgeable and safety driven. I appreciate their help and great service. The Store Manager Sean was great to deal with. His care and concern for the community are amazing. I highly recommend this location to anyone.
Scott from Brakes Plus does a beyond exceptional customer service. Can't thank him and other staff members for caring about my vehicle and giving a personal touch.
I have an older vehicle and this Brakes Plus keeps it running well. Thank you to everyone there for the excellent service.
Johnny and the crew at the Estrella store are amazing. They do awesome work and are always straight up & honest. Highly recommend!
As soon as I walked in, they said hello, to me the service. It was great. The quality of work is excellent
I had an amazing service from this location! James and everyone were very helpful, kind and patient. I had to take care of some work and was able to connect to their WiFi which was a plus. Everything was explained to me very well and also had some great conversations. I will make this my go to auto shop!! Great team…
Absolutely remarkable team! Saved me some money for the holidays and saved my car lol ❤️
Outstanding service and staff. Could not be happier with their work.
Reposting due to recent positive experience with this location! As usual, my family ALL received outstanding service in 2023 from Johnny, Scott and company! This is our "go to" location and we tell everyone about the great customer service here! Don't want to delete my prev post as it still rings true today! ....…
Johnny and Armando are the best here. I bring both of my vehicles. Very helpful and knowledgeable . Prices for maintenance and repairs are very affordable. Thank you for all the coupons and discounts you guys gave me. Keep up the good work 👍
Great service and all the guys in the shop were very nice.
Logo of Brakes Plus is peace of mind, truly is peace of mind, Store manager Johnny with friendliness, knowledge, fairness and integrity, and also he has top notch crew particularly Scott, recommend and give A+, to this location 760 N. Estrella Pkwy Goodyear AZ, 85338
I absolutely LOVE this place. They always go beyond my expectations. I had the pleasure of meeting Johnny and his outstanding team during their grand opening, and since then, I have refused to go anywhere else. Last night was yet another prime example of why I ABSOLUTELY LOVE THIS PLACE!!! Just as they were closing…
UPDATED REVIEW - I previously left a really good review because I was so happy with this location. I have take all 3 of my vehicles here. I now want to warn the neighborhood please don't take your car here. The last time I took my car they said the did the oil change and it was never done. I paid $80+ for this with…
I brought my 01 GMC Envoy in because the check engine light came on. They had AMAZING service, they checked out my vehicle for me & explained what the issue was. I was also due for some maintenance and decided to have them do that for me. The parts came sooner than what they initially told me & my vehicle was ready…
Growing up my father used brakes plus and as well I have too . They never try too sell anything you don't need or relentlessly up sell you .The staff is super friendly and honest. I feel more than just a customer I'm family. Thank guys for your hard work . I look forward too having my vehicle maintained for years to come .
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 109 | — |
| Brakes | 83 | — |
| General repairs & maintenance | 60 | — |
| Wheel alignment | 56 | — |
| Air & cabin filter replacement | 31 | — |
| Tire rotations | 27 | — |
| Steering & suspension repair | 23 | — |
| Air conditioning | 22 | — |
