How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Momentum penalty89−1.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREBrakes Plus
Avondale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,014 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for tires
Clear ✕All 17 Google reviews tagged “Tires”
Great customer service. Jim is super helpful and kind! They always give us discounts and don’t try to sell us on stuff we don’t need. When I bring my toddler in and we are waiting for our service to be done— they always put a movie on for him, offer crayons or snacks. Super great, glad we started getting our services here.
Jim and Ray are awesome- so helpful!
My tire pressure light came on and I pulled into brakes plus and they fixed it in no time thank you BJ and Preston!!! 😌
Scott from Brakes Plus does a beyond exceptional customer service. Can't thank him and other staff members for caring about my vehicle and giving a personal touch.
Scheduled an appointment this morning to fix a at tire. Left my comments on the page to schedule what I needed. I requested the appointment and then later got a confirmation that it was approved. Showed up to my appointment and they said "we don't fix flats".... okay? Why was my appointment confirmed then? Were my comments even read? Truly disappointing.
Johnny and the crew at the Estrella store are amazing. They do awesome work and are always straight up & honest. Highly recommend!
As soon as I walked in, they said hello, to me the service. It was great. The quality of work is excellent
Jason was really nice and sweet. He aired my car tires and checked them all. He helped us get back on the road to California. Thankyou Jason, we really appreciate your service to us. ♥️
Shop always gets me in quick and they always do a great job
Fast service would recommend
His name was eddy and he was really nice!
Good service
Eddie was fantastic. Great customer service, got me in and out in no time!!
Johnny and Armando are the best here. I bring both of my vehicles. Very helpful and knowledgeable . Prices for maintenance and repairs are very affordable. Thank you for all the coupons and discounts you guys gave me. Keep up the good work 👍
I really like the friendly and professional service I received!!!
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 109 | — |
| Brakes | 83 | — |
| General repairs & maintenance | 60 | — |
| Wheel alignment | 56 | — |
| Air & cabin filter replacement | 31 | — |
| Tire rotations | 27 | — |
| Steering & suspension repair | 23 | — |
| Air conditioning | 22 | — |
