How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Momentum penalty89−1.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREBrakes Plus
Avondale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,014 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for wheel alignment
Clear ✕All 56 Google reviews tagged “Wheel alignment” · showing 20
Bryan and Ray were really helpful and kind during my experience at this location. Will be coming back for sure.
Great customer service. Jim is super helpful and kind! They always give us discounts and don’t try to sell us on stuff we don’t need. When I bring my toddler in and we are waiting for our service to be done— they always put a movie on for him, offer crayons or snacks. Super great, glad we started getting our services here.
Came in for an alignment service and the staff were very friendly, communicative and treated my car with great care. I’d highly recommend!
They helped me out fixing my wheel alignment ! Thank you !
Friendly quick and efficient. Went in without appointment but was seen right away. Was in and out within thirty minutes.
They're chill. Waited 45-50 minutes for an alignment. Vehicle works the way it should and paid $132. No complaints.🤝🗿
Great group of techs that are knowledgeable and safety driven. I appreciate their help and great service. The Store Manager Sean was great to deal with. His care and concern for the community are amazing. I highly recommend this location to anyone.
Scott from Brakes Plus does a beyond exceptional customer service. Can't thank him and other staff members for caring about my vehicle and giving a personal touch.
Sean did a great job. He got me in and out and one day greatly appreciate it.
This place feels like home every time I come here! The store manager, Johnny, always has a welcoming smile and is extremely kind. Michael and BJ are very knowledgeable and were able to answer all the questions I have in a way I can understand. I highly recommend bringing your vehicle for regular maintenance and…
Excellent service and knowledgeable staff.
James, Michael, DJ, & Johnny! excellent communication, customer service, and results - great business. I’ve brought my car in twice, left with a smile and a fixed car both times. no need to look around, GO HERE!
Purchased new tires and needed an alignment. Since I purchased my tires next door I received a discount. I made an appointment and was in and out. The staff was friendly and prompt. Was given a report of what was wrong and it drives great now. Thanks!!!
Great experience. Staff is knowledgeable and honest.
This location is amazing!!! The manager Johnny is always so helpful, kind and caring. His customer service is beyond outstanding. I will always recommend this location to all my friends and family. Thanks Johnny for all you do.
I love Brake Plus! This is my first time at this location, but they took very good care of my car. Thank you so much!
First , I'd like to thank brake plus for all the hard work that they have done to my vehicle. Johnny the manager is very honest and he will let you know what your car needs before working on it. I would recommend this brake plus to anyone.
Shop always gets me in quick and they always do a great job
Very happy with this company, they have helped me on numerous occasions with all my automotive repair needed, thank you guys.
I went in thinking I had one problem but was shown what was really wrong. A lot cheaper than I figured, the right problems being fixed, and the customer service was excellent. Very satisfied with the company!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 109 | — |
| Brakes | 83 | — |
| General repairs & maintenance | 60 | — |
| Wheel alignment | 56 | — |
| Air & cabin filter replacement | 31 | — |
| Tire rotations | 27 | — |
| Steering & suspension repair | 23 | — |
| Air conditioning | 22 | — |