How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Momentum penalty89−1.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREBrakes Plus
Avondale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,014 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for wheel alignment
Clear ✕All 56 Google reviews tagged “Wheel alignment”
Bryan and Ray were really helpful and kind during my experience at this location. Will be coming back for sure.
Great customer service. Jim is super helpful and kind! They always give us discounts and don’t try to sell us on stuff we don’t need. When I bring my toddler in and we are waiting for our service to be done— they always put a movie on for him, offer crayons or snacks. Super great, glad we started getting our services here.
Came in for an alignment service and the staff were very friendly, communicative and treated my car with great care. I’d highly recommend!
They helped me out fixing my wheel alignment ! Thank you !
Friendly quick and efficient. Went in without appointment but was seen right away. Was in and out within thirty minutes.
They're chill. Waited 45-50 minutes for an alignment. Vehicle works the way it should and paid $132. No complaints.🤝🗿
Great group of techs that are knowledgeable and safety driven. I appreciate their help and great service. The Store Manager Sean was great to deal with. His care and concern for the community are amazing. I highly recommend this location to anyone.
Scott from Brakes Plus does a beyond exceptional customer service. Can't thank him and other staff members for caring about my vehicle and giving a personal touch.
Sean did a great job. He got me in and out and one day greatly appreciate it.
This place feels like home every time I come here! The store manager, Johnny, always has a welcoming smile and is extremely kind. Michael and BJ are very knowledgeable and were able to answer all the questions I have in a way I can understand. I highly recommend bringing your vehicle for regular maintenance and…
Excellent service and knowledgeable staff.
James, Michael, DJ, & Johnny! excellent communication, customer service, and results - great business. I’ve brought my car in twice, left with a smile and a fixed car both times. no need to look around, GO HERE!
Purchased new tires and needed an alignment. Since I purchased my tires next door I received a discount. I made an appointment and was in and out. The staff was friendly and prompt. Was given a report of what was wrong and it drives great now. Thanks!!!
Great experience. Staff is knowledgeable and honest.
This location is amazing!!! The manager Johnny is always so helpful, kind and caring. His customer service is beyond outstanding. I will always recommend this location to all my friends and family. Thanks Johnny for all you do.
I love Brake Plus! This is my first time at this location, but they took very good care of my car. Thank you so much!
First , I'd like to thank brake plus for all the hard work that they have done to my vehicle. Johnny the manager is very honest and he will let you know what your car needs before working on it. I would recommend this brake plus to anyone.
Shop always gets me in quick and they always do a great job
Very happy with this company, they have helped me on numerous occasions with all my automotive repair needed, thank you guys.
I went in thinking I had one problem but was shown what was really wrong. A lot cheaper than I figured, the right problems being fixed, and the customer service was excellent. Very satisfied with the company!
Great service from James on 11/8/2025. Super easy to get a quote over the phone then schedule an appointment online for the next day. Paid nearly $260 less than what I was quoted at the dealership for an alignment, brake flush, and fuel induction service. I highly recommend. Thank you, James for your help!
Customer service was outstanding, and so was the technical expertise. Hats off to Johnny and his staff.
Johnny has Great customer service!! Thank you and your team!!! I’m not in Goodyear but it’s worth the drive!!! Thank you! Eddie
Johnny very nice and friendly
Hey had a great time there they treat people like family I have had both my Lexus and Toyota serviced over there
I had to get an alignment and the staff was super friendly and helpful. 100% recommend!
Brake plus on 760 N. Estrella pkwy is one of the most trustworthy reliable dependable shop you can ever find. Actually this brake plus is the best. And it’s because of the management. Johnny the manager and his team are very trustworthy, reliable and dependable. You as a customer can trust that you will not be…
Johnny and his crew are excellent! Never experienced anything but professionalism , great customer service and friendly interactions at this location! Highly recommend…
10/10 dropped my car off and an hour later it was done and the alignment was brand new! Thank you for taking care of my car like it was your own. Truly amazing work!
Definitely would recommend this place to anyone. Hard to find places especially when it comes to your vehicle, where the people are just genuinely honest. You guys are awesome!
Johnny and Armando are the best here. I bring both of my vehicles. Very helpful and knowledgeable . Prices for maintenance and repairs are very affordable. Thank you for all the coupons and discounts you guys gave me. Keep up the good work 👍
Absolutely wonderful people! They know what they are doing, and do free inspections on the car to update you about your vehicle. I took my car in an hour early from my appointment and they were able to get it going right away. They are efficient but are very careful with the vehicle. I really recommend to anyone, they have very affordable prices.
Made an appointment to have my alignment checked as my front tires were shaking when driving. Upon arrival Johnny greeted me and was very professional. I explained what I had going on with my car and he knew right away what it was. We walked to my car and he showed me with the AZ heat tires are getting warped or…
These guys are excellent!! I’m very particular with who I take my cars to and Johnny and his techs are very meticulous and always take great care of my cars. Very kind, informative and helpful people. Would recommend this shop to anyone!! Bonus points for being car enthusiast friendly
Logo of Brakes Plus is peace of mind, truly is peace of mind, Store manager Johnny with friendliness, knowledge, fairness and integrity, and also he has top notch crew particularly Scott, recommend and give A+, to this location 760 N. Estrella Pkwy Goodyear AZ, 85338
The gentlemen I speak with regularly (Armando, Johnny, and Scott) are top notch when it comes to customer service. There is a friendly environment and professionalism to the utmost. They're very thorough with the reviews of services and go above and beyond to deliver high quality service. I highly recommend taking…
UPDATED REVIEW - I previously left a really good review because I was so happy with this location. I have take all 3 of my vehicles here. I now want to warn the neighborhood please don't take your car here. The last time I took my car they said the did the oil change and it was never done. I paid $80+ for this with…
Growing up my father used brakes plus and as well I have too . They never try too sell anything you don't need or relentlessly up sell you .The staff is super friendly and honest. I feel more than just a customer I'm family. Thank guys for your hard work . I look forward too having my vehicle maintained for years to come .
Very professional! The guys thats helped thoroughly explained everything they did as well. Highly recommend!!
Johnny was really helpful and honest. He was also very informative and knowledgeable.
Honest and very professional i recommend this place..thanks armando.
This place was awesome. They were very professional and explained to me the issues with my alignment they resolved and helped me understand what was going on with my car. Will definitely be back to use their services. Great prices too!
Very professional. Armando has great customer service skills. Great overall experience. I will definitely use them again.
Very professional and friendly. Had front brake pads, rotors, and wheel bearings replaced. I highly recommend this location. Johnny Nguyen was very polite and knowledgeable.
Johnny and his staff are always friendly, courteous, and professional. They take the time to review what issues they find and are very fairly priced. I have multiple older vehicles which I have had them service over the past couple of years. I highly recommend this team!
Just an all around Great company, great management, fast working Technicians 10/10 recommend going here.
Usually I do all my own work on my cars because it's so hard to find a good honest shop. I ran into a problem with one of my vehicles that would take more time and tools than I had. I took it to Brakes Plus, hesitant at first because I hate looking for mechanics, but I do not regret a thing. Good prices, good…
I had my 2016 Toyota Tacoma serviced at this Brake Plus location multiple times and has not been disappointed with the the overall service provided and most importantly, the overall professionalism of everyone is great! All of the staff are friendly, always taking their time to explain every details of the problem…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 109 | — |
| Brakes | 83 | — |
| General repairs & maintenance | 60 | — |
| Wheel alignment | 56 | — |
| Air & cabin filter replacement | 31 | — |
| Tire rotations | 27 | — |
| Steering & suspension repair | 23 | — |
| Air conditioning | 22 | — |
