How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREBrakes Plus
Avondale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,454 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for air & cabin filter replacement
Clear ✕All 23 Google reviews tagged “Air & cabin filter replacement” · showing 20
Jay & Bruce were excellent thanks for the honest service and work !
This team was great I came for a oil change and I knew I needed brakes also but the manager Hector and Jay worked a deal without breaking the bank thanks guys I will be back for the front brakes when I get paid again
I've been coming here to this same shop for well over 12 years now and the service has always been exceptional!!! I had to come out of pocket for some very extensive and expensive repairs😒🙄, but the staff was superb👌🏾 I could not have asked for a better establishment to take care of my vehicle repairs!!!! The…
Been coming here for years and I always love the service Hector the manager has been with Brakes Plus for years and Jay his Assistant also many years they took care of me with a battery and let me leave and come back the following few days to take care of the bill much appreciated thanks again guys
Pete was the tech on my car I fixed my struts and shocks finally after a year but these guys gave me a great deal thanks Jay Marc & Hector and Pete was the tech who worked on my car very knowledgeable guy and smart and takes his time Update : I came back and did my shocks & struts and took advantage of the buy 2…
I just wanna share how absolutely amazing this place is I have had some issues with my AC the last couple days so I took it in to see if they could fix it. They not only looked at it and told me what was wrong. They gave me ideas on how to fix it and answer it all of my silly questions for being a woman. This was…
Fast and friendly people at this location. Hector, Marc and Jay gave amazing customer service and explained how everything works. They didn’t make me feel rushed or pressured. Even scheduled me for general maintenance that was half the price of the dealer.
Best experience they are the best at communicating with clients I highly recommend this location!!! Mark and Jake and the guys Did a fantastic Job Very professional.
Jay was very friendly and helpful. I always come here for my car maintenance.
Fast service good prices thank you honest work
Very well trained staff. Went in for brakes and got an amazing deal. The team was very helpful on helping me understand and show me what I needed.
Brakes plus located at w lower Buckeye, Phoenix AZ was more than wonderful experience. Hector Reyes & Crew once again came through for ya boy in an efficient matter and got me back on the road safely— Never go anywhere else
Great work on my Mercedes Benz Kc helped me and Robert got a great deal for rotors and pads and sensor wire and I priced. Around they were the cheapest !!! And fair I will be back
Very friendly and honest. Hector has never tried to charge me for things I didn’t need. He has always been an honest and trustworthy person so I definitely will continue to go back!
The best customer service you’ll ever get !!
brought my 2016 corolla for battery and service thank you Hector the store manager and the staff I will be back for my spark plugs
Brought my 2018 Honda for front brakes and alignment .. KC and Alex were so helpful these guys are the best I was done in 2 hrs ! Thank you !
Very trust worthy and honest shop. I always feel welcome when my son and I go in! Their prices are definitely the best out there and I get to drive away knowing they did a great job on my car. I've taken my car there for brakes, air filter replacement, alignments and oil changes and from the results they've given me…
Top notch service !! I live in California and came to visit and had to do some repairs on my vehicle I did my brakes and also replaced my shocks and struts buy 2 get 2 free and you can’t be that but the best part is Alex & Moran took me out to the shop where my car was and showed me everything!! Top to bottom !! I…
I've been going to this Brakes Plus for a few months now. It's really close to my house. I'm new to Arizona so I wasnt sure where to take my car for good maintenance work. I definitely got lucky!!! Jeff Glore and his team are amazing and so nice! They never try to over charge me or try to get over on me. They're…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Brakes | 109 | — |
| General repairs & maintenance | 92 | — |
| Oil change | 71 | — |
| Wheel alignment | 68 | — |
| Steering & suspension repair | 64 | — |
| Steering & suspension replacement | 54 | — |
| Auto brake repair | 44 | — |
| Auto maintenance | 37 | — |
