How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREBrakes Plus
Avondale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,454 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for auto maintenance
Clear ✕All 38 Google reviews tagged “Auto maintenance”
David the tech was great ! Came back today to have my struts done they offer buy 2 get 2 free shocks and struts and I priced around many companies ! Nobody offered me a deal at all !!! But these guys did !! Half price off the alignment and buy 2 get 2 free on all SHOCKS & struts !! Call and take advantage! And get a quote ! Thanks again Jay & Hector Okay
Jay & Bruce were excellent thanks for the honest service and work !
Mike at the front office is very friendly and helpful. Called to ask a question and got an appointment with in a hour. They didn't try to upsale and explained what was happening to my car.
Pete was the tech on my car I fixed my struts and shocks finally after a year but these guys gave me a great deal thanks Jay Marc & Hector and Pete was the tech who worked on my car very knowledgeable guy and smart and takes his time Update : I came back and did my shocks & struts and took advantage of the buy 2…
Jay was very helpful, would definitely recommend this shop!
Hector and his team over at this lower buckeye location absolutely go Above and beyond their customers, I brought in my F150 And they rebuilt the front end with new struts and shocks and did my front brakes, and then the alignment. I swear my truck has never driven this great!!! Thank you guys for the amazing…
Jay and Hector took care of me, easy stuff! They were happy and professional enough to inform me of other work that my car needed, and even though I couldn't do it all, they made sure to give me the information I needed. Always very kind and helpful.
Jay was professional and knowledgeable. David problem-solved an issue so I could avoid an expensive repair. My truck was serviced quickly and I’d highly recommend this shop.
Fast service good prices thank you honest work
Came in today to get a coolant flush done on my 2014 ford focus st, Hector had me in and out in no time. Great doing buisness here!
Brakes Plus is an honest and dependable shop, especially this location led by Hector. I’ve been coming here for over 10 years and have always received outstanding service at fair prices. From brake work to fluid flushes, they clearly explain what’s needed now and what can wait—no pressure, no upselling. It’s a place…
Went in for brake pad change and oil change and this mechanic dave was awsome he was very help and did everything correct I will be coming back there every time excellent service
Hector( the store manager )was very straight forward and explained what I needed done and what order I should do it. I’ll definitely will be coming back here to do business.
The team here at Brakes Plus is one of the best in the Valley, led by Hector, they always go above and beyond to make sure they're customers are always taken care of. I was skeptical having to deal with another mechanic after being lied to by one before but this team proved they weren't there to "push" any work on…
Great service today thank you Hector and thr staff always honest and do all major repair and suspension brakes and air conditioning
Came back after a while out of state still the same manager still the same crew that says alot took care of my AC and compressor and did my brakes and cv axle thanks Hector again
We have been going to Brakes Plus for a few years, and they never disappoint! The team does incredible work—they’re thorough, efficient, and take pride in what they do. What really sets them apart is their trustworthiness. We’ve never felt upsold or pressured into unnecessary repairs. They always explain things…
Still coming back after 5 plus years Service and techs are great! Thank you Hector and Ky
Brought my 2018 Honda for front brakes and alignment .. KC and Alex were so helpful these guys are the best I was done in 2 hrs ! Thank you !
Brought in 08 Honda for work and repair on my brakes and my belt great service great pricing thanks again guys
The staff here is excellent Mr Hector was very helpful and saved me a lot I would 10/10 recommended
Brought in my 2013 Honda for brakes we are school teachers and limited budget and Moran was so helpful and Hector the store manager went above and beyond to help us and help us fix our Honda thank you !!
Hector and his team went above and beyond! I came as a new customer after receiving quotes from a couple other shops that took me beyond my budget. From my first call through the entire repair process I was treated fairly, kept informed and the work done is quality. They kept my repairs cost-effective but got…
Top notch service !! I live in California and came to visit and had to do some repairs on my vehicle I did my brakes and also replaced my shocks and struts buy 2 get 2 free and you can’t be that but the best part is Alex & Moran took me out to the shop where my car was and showed me everything!! Top to bottom !! I…
Great service store manager Hector helped me and has been with the company over 7 years ! The technican Colin showed me my suspension on my truck and it was bad so I appreciate the visual inspection and showing me what's going on I will be back
I have been a satisfied Brakes Plus customer for seven years, and they continue to impress me with their above-and-beyond customer service. Today, for example, I was going to pay for most of my bill in cash and put the rest on card. After I gave the cash to Hector, the General Manager, he said, "How about we call…
Great service had my ABS sensor fixed and replaced on my Jetta Hector the Store manager was so kind and helpful he has been with company over 7 years now and I can see why thank you !
Excellent honest service thanks KC & Alex ! Great pricing on shocks and struts and suspension work I will be back
Excellent service ! Buy 2 get 2 free struts ! But honestly it. Was the great attitude here and great energy ! I will be back
Service was amazing I highly recommend if you need any service on your vehicle to go here! Customer service was OUTSTANDING!
I've been using this company for over 5 years. This week I had to have quite a bit of work done on one of my vehicles. It broke down in Queen Creek, so I used another repair company. The other company kept my car for two weeks, and then never repaired one of the items. I brought my car into Brakes plus and Hector…
Had my 1999 Subaru Forester for inspection and it was full of rust ! Which I knew the manager Hector and the lead technician Ky Blackman showed me everything on this car top to bottom !! Honest work and called me back a few times to show me some more issues … I let them fix the suspension my shocks and struts were…
Brought my 2018 toyota CRH another competitor near by told me I needed brakes and a bunch of things and I brought it here and my brakes were still ok ! I just purchased an alignment! Honest work !! Thank you !! You have a new customer for life
Great service ! Hector is New Store Manager who has been with the company for years just took over ! This location honest and fast service ! Thank you again
This place is amazing! Love the environment and positive intentions they have for their customers. They make sure you are aware of the things that are important to watch for. The boss is amazing and totally understandable. He honestly had my biggest respect since he’s not like other companies out there that try to…
First time at this location. Very friendly and courteous staff. Honest and professional. Will be a customer for life. ⭐️⭐️⭐️⭐️⭐️ And 👍🏽👍🏽
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Brakes | 109 | — |
| General repairs & maintenance | 92 | — |
| Oil change | 71 | — |
| Wheel alignment | 68 | — |
| Steering & suspension repair | 64 | — |
| Steering & suspension replacement | 54 | — |
| Auto brake repair | 44 | — |
| Auto maintenance | 37 | — |
