How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREBrakes Plus
Avondale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,454 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for battery
Clear ✕All 23 Google reviews tagged “Battery”
David the tech was great ! Came back today to have my struts done they offer buy 2 get 2 free shocks and struts and I priced around many companies ! Nobody offered me a deal at all !!! But these guys did !! Half price off the alignment and buy 2 get 2 free on all SHOCKS & struts !! Call and take advantage! And get a quote ! Thanks again Jay & Hector Okay
Jay & Bruce were excellent thanks for the honest service and work !
Mike at the front office is very friendly and helpful. Called to ask a question and got an appointment with in a hour. They didn't try to upsale and explained what was happening to my car.
Every time I go to Brakes Plus, the staff makes me feel welcome from the moment I walk in. Hector and Marc are always respectful, courteous, and take the time to explain everything in a way that's easy to understand. They communicate throughout the entire process and keep me informed about what my car needs. I truly…
Fast service good prices thank you honest work
Came in today to get a coolant flush done on my 2014 ford focus st, Hector had me in and out in no time. Great doing buisness here!
Thanks Robert and Hector great price on my tune up
Great service today thank you Hector and thr staff always honest and do all major repair and suspension brakes and air conditioning
We have been going to Brakes Plus for a few years, and they never disappoint! The team does incredible work—they’re thorough, efficient, and take pride in what they do. What really sets them apart is their trustworthiness. We’ve never felt upsold or pressured into unnecessary repairs. They always explain things…
Good pricing on my 06 chrysler 300 , hemi did shocks and struts and got the 2 free special ! Good customer service from Alex thank again guys
Brought in 08 Honda for work and repair on my brakes and my belt great service great pricing thanks again guys
The staff here is excellent Mr Hector was very helpful and saved me a lot I would 10/10 recommended
Top notch service !! I live in California and came to visit and had to do some repairs on my vehicle I did my brakes and also replaced my shocks and struts buy 2 get 2 free and you can’t be that but the best part is Alex & Moran took me out to the shop where my car was and showed me everything!! Top to bottom !! I…
Hector store manager helped me out on my 2014 BMW X3 great service !!! In this area trust me ! I will be back ! Thank you Ky the technician also !
Great service store manager Hector helped me and has been with the company over 7 years ! The technican Colin showed me my suspension on my truck and it was bad so I appreciate the visual inspection and showing me what's going on I will be back
Great service ! Hector is New Store Manager who has been with the company for years just took over ! This location honest and fast service ! Thank you again
Very knowledgeable staff, ive had them work on a few cars and the issue is always fixed the first time and in a timely manner. No complaints here
My first visit the was great! Gave you guys a 5 star review. But this time, since no one wanted to admit they messed up, my review changed. I set an appointment a week ago to have my battery terminals and hood latch replaced. The parts were special order, so I waited for my next day off to drop my car off. They…
I've been going to this Brakes Plus for a few months now. It's really close to my house. I'm new to Arizona so I wasnt sure where to take my car for good maintenance work. I definitely got lucky!!! Jeff Glore and his team are amazing and so nice! They never try to over charge me or try to get over on me. They're…
They were great! My car needed more work than I thought and they listed it, showed me the issue and got it fixed. They even have me a ride home when the car wasnt done yet. Great service.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Brakes | 109 | — |
| General repairs & maintenance | 92 | — |
| Oil change | 71 | — |
| Wheel alignment | 68 | — |
| Steering & suspension repair | 64 | — |
| Steering & suspension replacement | 54 | — |
| Auto brake repair | 44 | — |
| Auto maintenance | 37 | — |