How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREBrakes Plus
Avondale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,454 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for general repairs & maintenance
Clear ✕All 92 Google reviews tagged “General repairs & maintenance” · showing 60
Great Service! Real quality care, fast inspections, and genuine professionalism. Shoutout to both Bruce and Jay for their stellar service. Real glad I came by and thanks for taking me in. Wish ya guys the best!
David the tech was great ! Came back today to have my struts done they offer buy 2 get 2 free shocks and struts and I priced around many companies ! Nobody offered me a deal at all !!! But these guys did !! Half price off the alignment and buy 2 get 2 free on all SHOCKS & struts !! Call and take advantage! And get a quote ! Thanks again Jay & Hector Okay
Jay & Bruce were excellent thanks for the honest service and work !
This team was great I came for a oil change and I knew I needed brakes also but the manager Hector and Jay worked a deal without breaking the bank thanks guys I will be back for the front brakes when I get paid again
Every time I go to Brakes Plus, the staff makes me feel welcome from the moment I walk in. Hector and Marc are always respectful, courteous, and take the time to explain everything in a way that's easy to understand. They communicate throughout the entire process and keep me informed about what my car needs. I truly…
Yesterday I was unable to miss a piece of furniture in the street. My car had a vibration. Jay was able to get me in right away. I left the car and went to Walmart for two items. They were done with my car when I returned. I was afraid I damaged something. Something was hanging from under my car. Turned out it was…
Been coming here for years and I always love the service Hector the manager has been with Brakes Plus for years and Jay his Assistant also many years they took care of me with a battery and let me leave and come back the following few days to take care of the bill much appreciated thanks again guys
Manager was excellent and friendly and personable with everyone great service thank you Hector helped me with my brakes today
Jay helped today gave good recommendations on my car I will be back been coming here for years thank you
Brought my 2024 BMW 330 series in for front brakes got a great deal cheaper than the dealer great work thanks guys !
Pete was the tech on my car I fixed my struts and shocks finally after a year but these guys gave me a great deal thanks Jay Marc & Hector and Pete was the tech who worked on my car very knowledgeable guy and smart and takes his time Update : I came back and did my shocks & struts and took advantage of the buy 2…
Good service and honest prices on my truck for brakes and suspension thanks Jay and Marc for honest work Buy 2 Get 2 Free on Shocks & Struts and the alignment thanks again !
Jay and Hector took care of me, easy stuff! They were happy and professional enough to inform me of other work that my car needed, and even though I couldn't do it all, they made sure to give me the information I needed. Always very kind and helpful.
Excellent service. Hector and his crew will take care of you, and treat you with respect, no sneaky add-ons or unnecessary work. He's always willing to work with you and offer a discount to help out. Highly recommend!
Fast service good prices thank you honest work
Brought my Kia for brakes and Robert helped me meet my budget
Brakes Plus is an honest and dependable shop, especially this location led by Hector. I’ve been coming here for over 10 years and have always received outstanding service at fair prices. From brake work to fluid flushes, they clearly explain what’s needed now and what can wait—no pressure, no upselling. It’s a place…
Went in for brake pad change and oil change and this mechanic dave was awsome he was very help and did everything correct I will be coming back there every time excellent service
Very well trained staff. Went in for brakes and got an amazing deal. The team was very helpful on helping me understand and show me what I needed.
Want to give this location two thumbs up 👍. We have been going here the last couple years and mainly had Hector as a service technician he’s always been overly helpful and friendly. I would recommend anyone to go here for and services on there vehicle
Robert took care of my Malibu gave me a great deal on my brakes and great information
Thanks Robert and Hector great price on my tune up
Been bringing my ford focus for years great service
Brought my toyota in for brakes, and Hector took great care of my vehicle and myself. I'll be back here again for sure.
Great service today thank you Hector and thr staff always honest and do all major repair and suspension brakes and air conditioning
Came back after a while out of state still the same manager still the same crew that says alot took care of my AC and compressor and did my brakes and cv axle thanks Hector again
We have been going to Brakes Plus for a few years, and they never disappoint! The team does incredible work—they’re thorough, efficient, and take pride in what they do. What really sets them apart is their trustworthiness. We’ve never felt upsold or pressured into unnecessary repairs. They always explain things…
Good service on my 17 ford escape had brake work done and oil change and my fluids honest work
Came in thought I needed brakes on my 2020 palisade the brakes were still good the dealer said I needed them honest guys I appreciate the love and care shout out to Hector the store manager walked out today spending zero dollars after somebody else was trying to collect some dollars 😎
Been bringing my 2013 passat for few years now always good service and pricing thank you guys
2011 jeep came in for service great work and service on my suspension
Alex helped me, brought my 2006 Honda civic, he did a great job as always
came in for coolant flush and power steering flush good service and treated my mom with respect i appreciate it !
Good pricing on my 06 chrysler 300 , hemi did shocks and struts and got the 2 free special ! Good customer service from Alex thank again guys
Still coming back after 5 plus years Service and techs are great! Thank you Hector and Ky
Honest work
I have a 2004 sequoia installed upper and lower control arms and alignment awesome service thanks Hector the General Manager for looking out
brought my 2016 corolla for battery and service thank you Hector the store manager and the staff I will be back for my spark plugs
Great group of guys here excellent service and honesty ! Thank you KC & Josh for the struts and shock deal on my truck !
Brought my 2018 Honda for front brakes and alignment .. KC and Alex were so helpful these guys are the best I was done in 2 hrs ! Thank you !
Brought in my 2008 jeep wrangler for bearing and rear seal ! Great work and great price ! Hector the GM was great thanks guys !
Brought in 08 Honda for work and repair on my brakes and my belt great service great pricing thanks again guys
Brought in my 06 Audi for breaks. Gave me a great price. Thank you Alex and Hector!
Great service brought my 2013 Kia in for service Hector the General manager was amazing thank you so much !! Everyone here rocks !! I will be back
Great service
The staff here is excellent Mr Hector was very helpful and saved me a lot I would 10/10 recommended
Brought in my 2013 Honda for brakes we are school teachers and limited budget and Moran was so helpful and Hector the store manager went above and beyond to help us and help us fix our Honda thank you !!
Hector and his team went above and beyond! I came as a new customer after receiving quotes from a couple other shops that took me beyond my budget. From my first call through the entire repair process I was treated fairly, kept informed and the work done is quality. They kept my repairs cost-effective but got…
Top notch service !! I live in California and came to visit and had to do some repairs on my vehicle I did my brakes and also replaced my shocks and struts buy 2 get 2 free and you can’t be that but the best part is Alex & Moran took me out to the shop where my car was and showed me everything!! Top to bottom !! I…
Brought my 2016 Nissan Maxima for brakes great great great service !!! Lifetime warranty also! Thank you Alex
Did my alignment today great service Moran was great ! On my 2014 Infiniti thank you
Hector is a real home he hooked me up and recovered my pen I lost in me emergency break very nice and fast
Great service store manager Hector helped me and has been with the company over 7 years ! The technican Colin showed me my suspension on my truck and it was bad so I appreciate the visual inspection and showing me what's going on I will be back
Great service had my ABS sensor fixed and replaced on my Jetta Hector the Store manager was so kind and helpful he has been with company over 7 years now and I can see why thank you !
Excellent service ! Buy 2 get 2 free struts ! But honestly it. Was the great attitude here and great energy ! I will be back
was able to get service done despite me not scheduling a appointment and me coming in on a busy Friday evening. Hector was able to hook me up when he really didn’t have to. Pricing was great and was treated with the upmost respect. For now on I will be using Brakes plus going forward for all car related things I…
My car was running rough and check engine light was Ky.the technician came out and helped me and worked with my budget great service I recommend this place !
Had my 1999 Subaru Forester for inspection and it was full of rust ! Which I knew the manager Hector and the lead technician Ky Blackman showed me everything on this car top to bottom !! Honest work and called me back a few times to show me some more issues … I let them fix the suspension my shocks and struts were…
Brought my 2003 Camry for brakes I was on a tight budget and the Manager Hector helped me to get where I needed to be great service !! I would recommend anybody to come here and honest ! I need to get my control arms fixed next and I will be back ! Little by little ! And the options he gave me were fantastic !! Thank you
Worked with my budget great service ! I only had 300$ and Hector and KC were awesome! This store has a new manager and he was great
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Brakes | 109 | — |
| General repairs & maintenance | 92 | — |
| Oil change | 71 | — |
| Wheel alignment | 68 | — |
| Steering & suspension repair | 64 | — |
| Steering & suspension replacement | 54 | — |
| Auto brake repair | 44 | — |
| Auto maintenance | 37 | — |
