How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREBrakes Plus
Avondale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,454 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for oil change
Clear ✕All 71 Google reviews tagged “Oil change” · showing 40
David the tech was great ! Came back today to have my struts done they offer buy 2 get 2 free shocks and struts and I priced around many companies ! Nobody offered me a deal at all !!! But these guys did !! Half price off the alignment and buy 2 get 2 free on all SHOCKS & struts !! Call and take advantage! And get a quote ! Thanks again Jay & Hector Okay
Very friendly. Knew what he was doing. Helped me out with great pricing has my business for sure
Awesome service and they even have recliners to enjoy your time waiting. Never a place where you are well welcome. Thank you brake master.
Great service
I've been coming here to this same shop for well over 12 years now and the service has always been exceptional!!! I had to come out of pocket for some very extensive and expensive repairs😒🙄, but the staff was superb👌🏾 I could not have asked for a better establishment to take care of my vehicle repairs!!!! The…
Every time I go to Brakes Plus, the staff makes me feel welcome from the moment I walk in. Hector and Marc are always respectful, courteous, and take the time to explain everything in a way that's easy to understand. They communicate throughout the entire process and keep me informed about what my car needs. I truly…
Been coming here for a couple of years, the staff is always friendly and they do a great job.
jay helped me out and made the entire process so smooth, really appreciate the patience and great friendly attitude!
Amazing service, went for an oil change and the service was fast, the rep I was working with Marc was on top of everything and always checking in to make sure I’m updated about my vehicle.
Jay and Hector took care of me, easy stuff! They were happy and professional enough to inform me of other work that my car needed, and even though I couldn't do it all, they made sure to give me the information I needed. Always very kind and helpful.
Excellent service. Hector and his crew will take care of you, and treat you with respect, no sneaky add-ons or unnecessary work. He's always willing to work with you and offer a discount to help out. Highly recommend!
Got my car service today went in for a oil change I usually take it to the dealership to get it serviced but they take hours to get it done got my service done at break plus within 30 mins
Great service and attention to detail from Jay and Hector. Highly recommend. My Armada is riding smooth again.
Always have loved this location. Hector and Jay are very communicative when it comes to any updates on your service. They will look out for what is the best accommodation and price point for your vehicle needs.
Great!!! Did my oil change in a timely miner. Told me about future issues I may come across. And explained in detail
Extremely impressed with the customer service here. Clean, professional, friendly, fresh. Wooh!
Great service! Jay and Hector were very helpful - highly recommend!
Always professional with car service and advice on pro-active repairs is much appreciated.
Highly recommend Break Plus very great customer service on the phone or in person Jay is such an awesome person and they do everything here you need to get done for your car😊
Jay at Brakes Plus was awesome! He helped me with my oil change, explained what I actually needed and what I didn’t, and made sure I was completely taken care of. Great customer service!
Went for an oil change and a wheel issue and I got the help I needed. I was given great service, reasonable pricing/estimate for the work I need to get done. Family and I have been coming to this location for years! Shoutout to Dave the tech!
Jay was professional and knowledgeable. David problem-solved an issue so I could avoid an expensive repair. My truck was serviced quickly and I’d highly recommend this shop.
Good, honest people there. Jay took care of 2 cars with different issues. Fair pricing and quality work. I’ll definitely be using them again
Robert & Hector took very good care of me and my Kia stinger. Will definitely be back for my car needs
Fast service good prices thank you honest work
Came in today to get a coolant flush done on my 2014 ford focus st, Hector had me in and out in no time. Great doing buisness here!
Went in for brake pad change and oil change and this mechanic dave was awsome he was very help and did everything correct I will be coming back there every time excellent service
been coming in here and jay is very great guy, helped out a lot and they also did a great job on installing new parts for the car. Recommend coming here, they have great prices.
Brakes plus located at w lower Buckeye, Phoenix AZ was more than wonderful experience. Hector Reyes & Crew once again came through for ya boy in an efficient matter and got me back on the road safely— Never go anywhere else
Friendly staff, great service.
Came in last minute and Hector helped me out. Very quick with great customer service. 10/10 highly recommend!!
I love brakes plus anything wrong with my i always go to them. Casey is always helpful laughs and just down to earth and never makes u feel stupid for asking question
The team here at Brakes Plus is one of the best in the Valley, led by Hector, they always go above and beyond to make sure they're customers are always taken care of. I was skeptical having to deal with another mechanic after being lied to by one before but this team proved they weren't there to "push" any work on…
Great service today thank you Hector and thr staff always honest and do all major repair and suspension brakes and air conditioning
We have been going to Brakes Plus for a few years, and they never disappoint! The team does incredible work—they’re thorough, efficient, and take pride in what they do. What really sets them apart is their trustworthiness. We’ve never felt upsold or pressured into unnecessary repairs. They always explain things…
This guys are the best in the business love bringing my vehicles here ., Hector is honest and treats customers good….
Service was amazing and quick! Staff is super friendly and the service done was flawless.
Been bringing my 2013 passat for few years now always good service and pricing thank you guys
Still coming back after 5 plus years Service and techs are great! Thank you Hector and Ky
I will be back for service on my car, they are the definition of speed, quality and service!!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Brakes | 109 | — |
| General repairs & maintenance | 92 | — |
| Oil change | 71 | — |
| Wheel alignment | 68 | — |
| Steering & suspension repair | 64 | — |
| Steering & suspension replacement | 54 | — |
| Auto brake repair | 44 | — |
| Auto maintenance | 37 | — |
