How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREBrakes Plus
Avondale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,454 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for steering & suspension repair
Clear ✕All 64 Google reviews tagged “Steering & suspension repair”
David the tech was great ! Came back today to have my struts done they offer buy 2 get 2 free shocks and struts and I priced around many companies ! Nobody offered me a deal at all !!! But these guys did !! Half price off the alignment and buy 2 get 2 free on all SHOCKS & struts !! Call and take advantage! And get a quote ! Thanks again Jay & Hector Okay
Jay & Bruce were excellent thanks for the honest service and work !
This team was great I came for a oil change and I knew I needed brakes also but the manager Hector and Jay worked a deal without breaking the bank thanks guys I will be back for the front brakes when I get paid again
I've been coming here to this same shop for well over 12 years now and the service has always been exceptional!!! I had to come out of pocket for some very extensive and expensive repairs😒🙄, but the staff was superb👌🏾 I could not have asked for a better establishment to take care of my vehicle repairs!!!! The…
Been coming here for years and I always love the service Hector the manager has been with Brakes Plus for years and Jay his Assistant also many years they took care of me with a battery and let me leave and come back the following few days to take care of the bill much appreciated thanks again guys
I had a weird situation where my car was missing apart when I took it in to get an alignment when they got My carup on the rack, Jay had me come out and look at it and made me aware of the situation allowed me to keep my car there for over a week while getting the parts and figuring out what the issue was after…
Manager was excellent and friendly and personable with everyone great service thank you Hector helped me with my brakes today
Jay & Marc helped with my Toyota Camry good price on my cv axle and they were very honest ! The manager Hector was great thank you guys !
Jay helped today gave good recommendations on my car I will be back been coming here for years thank you
Brought my 2024 BMW 330 series in for front brakes got a great deal cheaper than the dealer great work thanks guys !
Pete was the tech on my car I fixed my struts and shocks finally after a year but these guys gave me a great deal thanks Jay Marc & Hector and Pete was the tech who worked on my car very knowledgeable guy and smart and takes his time Update : I came back and did my shocks & struts and took advantage of the buy 2…
Good service and honest prices on my truck for brakes and suspension thanks Jay and Marc for honest work Buy 2 Get 2 Free on Shocks & Struts and the alignment thanks again !
Hector and his team over at this lower buckeye location absolutely go Above and beyond their customers, I brought in my F150 And they rebuilt the front end with new struts and shocks and did my front brakes, and then the alignment. I swear my truck has never driven this great!!! Thank you guys for the amazing…
Great service and attention to detail from Jay and Hector. Highly recommend. My Armada is riding smooth again.
Hector helped me out. Got my vehicle realigned and pointed out any potential issues with my car. 10/10
Great job On my car very professional.
Fast service good prices thank you honest work
Brought my Kia for brakes and Robert helped me meet my budget
Robert took care of my Malibu gave me a great deal on my brakes and great information
Been bringing my ford focus for years great service
Great work on my Mercedes Benz Kc helped me and Robert got a great deal for rotors and pads and sensor wire and I priced. Around they were the cheapest !!! And fair I will be back
Great service today thank you Hector and thr staff always honest and do all major repair and suspension brakes and air conditioning
Came back after a while out of state still the same manager still the same crew that says alot took care of my AC and compressor and did my brakes and cv axle thanks Hector again
Good service on my 17 ford escape had brake work done and oil change and my fluids honest work
Came in thought I needed brakes on my 2020 palisade the brakes were still good the dealer said I needed them honest guys I appreciate the love and care shout out to Hector the store manager walked out today spending zero dollars after somebody else was trying to collect some dollars 😎
I brought my vehicle in for an alignment and Hector was super helpful and understanding. He went into detail of everything that was needed and gave a great explanation!
Been bringing my 2013 passat for few years now always good service and pricing thank you guys
2011 jeep came in for service great work and service on my suspension
Alex helped me, brought my 2006 Honda civic, he did a great job as always
came in for coolant flush and power steering flush good service and treated my mom with respect i appreciate it !
Good pricing on my 06 chrysler 300 , hemi did shocks and struts and got the 2 free special ! Good customer service from Alex thank again guys
Still coming back after 5 plus years Service and techs are great! Thank you Hector and Ky
Honest work
I have a 2004 sequoia installed upper and lower control arms and alignment awesome service thanks Hector the General Manager for looking out
brought my 2016 corolla for battery and service thank you Hector the store manager and the staff I will be back for my spark plugs
Great group of guys here excellent service and honesty ! Thank you KC & Josh for the struts and shock deal on my truck !
Brought my 2018 Honda for front brakes and alignment .. KC and Alex were so helpful these guys are the best I was done in 2 hrs ! Thank you !
Great service ! From Josh and Alex !! Thank you for helping me with my Acura I’m a female so it’s hard to trust certain places when it comes to making decisions on your vehicle they showed me everything and took me out to my car i appreciate all your help ! And making me comfortable!!
Brought in my 2008 jeep wrangler for bearing and rear seal ! Great work and great price ! Hector the GM was great thanks guys !
Brought in 08 Honda for work and repair on my brakes and my belt great service great pricing thanks again guys
Excellent service thank you Hector and Moran new rotors on my car with free brake pads
The staff here is excellent Mr Hector was very helpful and saved me a lot I would 10/10 recommended
Brought in my 2013 Honda for brakes we are school teachers and limited budget and Moran was so helpful and Hector the store manager went above and beyond to help us and help us fix our Honda thank you !!
Hector and his team went above and beyond! I came as a new customer after receiving quotes from a couple other shops that took me beyond my budget. From my first call through the entire repair process I was treated fairly, kept informed and the work done is quality. They kept my repairs cost-effective but got…
Great service on my 2007 durango
Top notch service !! I live in California and came to visit and had to do some repairs on my vehicle I did my brakes and also replaced my shocks and struts buy 2 get 2 free and you can’t be that but the best part is Alex & Moran took me out to the shop where my car was and showed me everything!! Top to bottom !! I…
Brought my 2016 Nissan Maxima for brakes great great great service !!! Lifetime warranty also! Thank you Alex
Great service store manager Hector helped me and has been with the company over 7 years ! The technican Colin showed me my suspension on my truck and it was bad so I appreciate the visual inspection and showing me what's going on I will be back
Great service had my ABS sensor fixed and replaced on my Jetta Hector the Store manager was so kind and helpful he has been with company over 7 years now and I can see why thank you !
My car was running rough and check engine light was Ky.the technician came out and helped me and worked with my budget great service I recommend this place !
Had my 1999 Subaru Forester for inspection and it was full of rust ! Which I knew the manager Hector and the lead technician Ky Blackman showed me everything on this car top to bottom !! Honest work and called me back a few times to show me some more issues … I let them fix the suspension my shocks and struts were…
Worked with my budget great service ! I only had 300$ and Hector and KC were awesome! This store has a new manager and he was great
Brought my 2009 Silverado offered shocks and struts buy 2 get 2 free manager Hector offered every option took me out to my truck and told me what’s going on ! Excellent honest service !!! Will be back !! For my spark plugs and flushes ! Thanks guys for the great work and awesome service
Great service and prices had my water pump done on my dodge ram 1500 and some other repairs and it was smooth ! Great honest work Hector the store manager gave me options and took me out to shop and showed me everything ! I will be back !
Wonderful Service! The mechanic was very professional, punctual, and knowledgeable. Honest and explained the work required. Appreciate everyone’s help.
Very knowledgeable staff, ive had them work on a few cars and the issue is always fixed the first time and in a timely manner. No complaints here
Jeff and the guys are great and they have always taken good care of me. I appreciate all of them.Thank you
Great place to go. Roger helped me out,
Best shop I have been to in a long time! I have a Mini Cooper and I know my car is special without hesitation they fixed my car and it’s running like new! I also had the most excellent customer service from Jeff and K C . I will be definitely referring and coming back! Thank you so much for all of your hard work it is very much appreciated!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Brakes | 109 | — |
| General repairs & maintenance | 92 | — |
| Oil change | 71 | — |
| Wheel alignment | 68 | — |
| Steering & suspension repair | 64 | — |
| Steering & suspension replacement | 54 | — |
| Auto brake repair | 44 | — |
| Auto maintenance | 37 | — |
