How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREBrakes Plus
Avondale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,454 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for steering & suspension replacement
Clear ✕All 54 Google reviews tagged “Steering & suspension replacement” · showing 40
Went in for a full alignment on my car and I’m impressed with how good their customer service was! 💯 and very fast! Thank you 🙏
David the tech was great ! Came back today to have my struts done they offer buy 2 get 2 free shocks and struts and I priced around many companies ! Nobody offered me a deal at all !!! But these guys did !! Half price off the alignment and buy 2 get 2 free on all SHOCKS & struts !! Call and take advantage! And get a quote ! Thanks again Jay & Hector Okay
Jay & Bruce were excellent thanks for the honest service and work !
This team was great I came for a oil change and I knew I needed brakes also but the manager Hector and Jay worked a deal without breaking the bank thanks guys I will be back for the front brakes when I get paid again
Been coming here for years and I always love the service Hector the manager has been with Brakes Plus for years and Jay his Assistant also many years they took care of me with a battery and let me leave and come back the following few days to take care of the bill much appreciated thanks again guys
Manager was excellent and friendly and personable with everyone great service thank you Hector helped me with my brakes today
Jay helped today gave good recommendations on my car I will be back been coming here for years thank you
Brought my 2024 BMW 330 series in for front brakes got a great deal cheaper than the dealer great work thanks guys !
Pete was the tech on my car I fixed my struts and shocks finally after a year but these guys gave me a great deal thanks Jay Marc & Hector and Pete was the tech who worked on my car very knowledgeable guy and smart and takes his time Update : I came back and did my shocks & struts and took advantage of the buy 2…
Good service and honest prices on my truck for brakes and suspension thanks Jay and Marc for honest work Buy 2 Get 2 Free on Shocks & Struts and the alignment thanks again !
Hector and his team over at this lower buckeye location absolutely go Above and beyond their customers, I brought in my F150 And they rebuilt the front end with new struts and shocks and did my front brakes, and then the alignment. I swear my truck has never driven this great!!! Thank you guys for the amazing…
Great job On my car very professional.
Fast service good prices thank you honest work
Brought my Kia for brakes and Robert helped me meet my budget
Robert took care of my Malibu gave me a great deal on my brakes and great information
Thanks Robert and Hector great price on my tune up
Been bringing my ford focus for years great service
Brought my toyota in for brakes, and Hector took great care of my vehicle and myself. I'll be back here again for sure.
Great service today thank you Hector and thr staff always honest and do all major repair and suspension brakes and air conditioning
Came back after a while out of state still the same manager still the same crew that says alot took care of my AC and compressor and did my brakes and cv axle thanks Hector again
Good service on my 17 ford escape had brake work done and oil change and my fluids honest work
Came in thought I needed brakes on my 2020 palisade the brakes were still good the dealer said I needed them honest guys I appreciate the love and care shout out to Hector the store manager walked out today spending zero dollars after somebody else was trying to collect some dollars 😎
Been bringing my 2013 passat for few years now always good service and pricing thank you guys
2011 jeep came in for service great work and service on my suspension
Alex helped me, brought my 2006 Honda civic, he did a great job as always
Good pricing on my 06 chrysler 300 , hemi did shocks and struts and got the 2 free special ! Good customer service from Alex thank again guys
Still coming back after 5 plus years Service and techs are great! Thank you Hector and Ky
I have a 2004 sequoia installed upper and lower control arms and alignment awesome service thanks Hector the General Manager for looking out
brought my 2016 corolla for battery and service thank you Hector the store manager and the staff I will be back for my spark plugs
Great group of guys here excellent service and honesty ! Thank you KC & Josh for the struts and shock deal on my truck !
Brought my 2018 Honda for front brakes and alignment .. KC and Alex were so helpful these guys are the best I was done in 2 hrs ! Thank you !
Great service ! From Josh and Alex !! Thank you for helping me with my Acura I’m a female so it’s hard to trust certain places when it comes to making decisions on your vehicle they showed me everything and took me out to my car i appreciate all your help ! And making me comfortable!!
Brought in my 2008 jeep wrangler for bearing and rear seal ! Great work and great price ! Hector the GM was great thanks guys !
Brought in 08 Honda for work and repair on my brakes and my belt great service great pricing thanks again guys
Brought in my 06 Audi for breaks. Gave me a great price. Thank you Alex and Hector!
Great service brought my 2013 Kia in for service Hector the General manager was amazing thank you so much !! Everyone here rocks !! I will be back
Great service
The staff here is excellent Mr Hector was very helpful and saved me a lot I would 10/10 recommended
Hector and his team went above and beyond! I came as a new customer after receiving quotes from a couple other shops that took me beyond my budget. From my first call through the entire repair process I was treated fairly, kept informed and the work done is quality. They kept my repairs cost-effective but got…
Great service on my 2007 durango
Show more steering & suspension replacement reviews (14 more) →
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Brakes | 109 | — |
| General repairs & maintenance | 92 | — |
| Oil change | 71 | — |
| Wheel alignment | 68 | — |
| Steering & suspension repair | 64 | — |
| Steering & suspension replacement | 54 | — |
| Auto brake repair | 44 | — |
| Auto maintenance | 37 | — |
