How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREBrakes Plus
Avondale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,454 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for vehicle inspection
Clear ✕All 28 Google reviews tagged “Vehicle Inspection” · showing 20
David the tech was great ! Came back today to have my struts done they offer buy 2 get 2 free shocks and struts and I priced around many companies ! Nobody offered me a deal at all !!! But these guys did !! Half price off the alignment and buy 2 get 2 free on all SHOCKS & struts !! Call and take advantage! And get a quote ! Thanks again Jay & Hector Okay
Jay & Bruce were excellent thanks for the honest service and work !
Jay & Marc helped with my Toyota Camry good price on my cv axle and they were very honest ! The manager Hector was great thank you guys !
Jay helped today gave good recommendations on my car I will be back been coming here for years thank you
Pete was the tech on my car I fixed my struts and shocks finally after a year but these guys gave me a great deal thanks Jay Marc & Hector and Pete was the tech who worked on my car very knowledgeable guy and smart and takes his time Update : I came back and did my shocks & struts and took advantage of the buy 2…
Hector and his team over at this lower buckeye location absolutely go Above and beyond their customers, I brought in my F150 And they rebuilt the front end with new struts and shocks and did my front brakes, and then the alignment. I swear my truck has never driven this great!!! Thank you guys for the amazing…
Jay and Hector took care of me, easy stuff! They were happy and professional enough to inform me of other work that my car needed, and even though I couldn't do it all, they made sure to give me the information I needed. Always very kind and helpful.
Always have loved this location. Hector and Jay are very communicative when it comes to any updates on your service. They will look out for what is the best accommodation and price point for your vehicle needs.
I went in for a 2nd option on my brakes, they pulled my car in immediately, measurements were taken they are good for at least 5000 more miles, midis is taking advantage of a women! 5 stars I will be returning
Extremely impressed with the customer service here. Clean, professional, friendly, fresh. Wooh!
Good, honest people there. Jay took care of 2 cars with different issues. Fair pricing and quality work. I’ll definitely be using them again
Fast service good prices thank you honest work
Thanks Robert and Hector great price on my tune up
Been bringing my ford focus for years great service
Came back after a while out of state still the same manager still the same crew that says alot took care of my AC and compressor and did my brakes and cv axle thanks Hector again
Great group of guys here excellent service and honesty ! Thank you KC & Josh for the struts and shock deal on my truck !
Brought my 2018 Honda for front brakes and alignment .. KC and Alex were so helpful these guys are the best I was done in 2 hrs ! Thank you !
Brought my 2016 Nissan Maxima for brakes great great great service !!! Lifetime warranty also! Thank you Alex
Great service store manager Hector helped me and has been with the company over 7 years ! The technican Colin showed me my suspension on my truck and it was bad so I appreciate the visual inspection and showing me what's going on I will be back
I have been a satisfied Brakes Plus customer for seven years, and they continue to impress me with their above-and-beyond customer service. Today, for example, I was going to pay for most of my bill in cash and put the rest on card. After I gave the cash to Hector, the General Manager, he said, "How about we call…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Brakes | 109 | — |
| General repairs & maintenance | 92 | — |
| Oil change | 71 | — |
| Wheel alignment | 68 | — |
| Steering & suspension repair | 64 | — |
| Steering & suspension replacement | 54 | — |
| Auto brake repair | 44 | — |
| Auto maintenance | 37 | — |
