How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREBrakes Plus
Avondale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,454 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for wheel alignment
Clear ✕All 68 Google reviews tagged “Wheel alignment” · showing 40
Went in for a full alignment on my car and I’m impressed with how good their customer service was! 💯 and very fast! Thank you 🙏
David the tech was great ! Came back today to have my struts done they offer buy 2 get 2 free shocks and struts and I priced around many companies ! Nobody offered me a deal at all !!! But these guys did !! Half price off the alignment and buy 2 get 2 free on all SHOCKS & struts !! Call and take advantage! And get a quote ! Thanks again Jay & Hector Okay
Jay & Bruce were excellent thanks for the honest service and work !
This team was great I came for a oil change and I knew I needed brakes also but the manager Hector and Jay worked a deal without breaking the bank thanks guys I will be back for the front brakes when I get paid again
I've been coming here to this same shop for well over 12 years now and the service has always been exceptional!!! I had to come out of pocket for some very extensive and expensive repairs😒🙄, but the staff was superb👌🏾 I could not have asked for a better establishment to take care of my vehicle repairs!!!! The…
I had a great experience at Brake Plus for a tire alignment. The service was quick, professional, and my vehicle drives much better now. Hector was especially great to work with. He was friendly, knowledgeable, and took the time to explain everything clearly. It’s always nice to find someone who genuinely cares…
Jay helped today gave good recommendations on my car I will be back been coming here for years thank you
Pete was the tech on my car I fixed my struts and shocks finally after a year but these guys gave me a great deal thanks Jay Marc & Hector and Pete was the tech who worked on my car very knowledgeable guy and smart and takes his time Update : I came back and did my shocks & struts and took advantage of the buy 2…
Hector and his team over at this lower buckeye location absolutely go Above and beyond their customers, I brought in my F150 And they rebuilt the front end with new struts and shocks and did my front brakes, and then the alignment. I swear my truck has never driven this great!!! Thank you guys for the amazing…
Came in for wheel alignment and replacing struts. An alignment did not end up being necessary, no charge. Thank you Jay and Rodger for the honest work.
Great service and attention to detail from Jay and Hector. Highly recommend. My Armada is riding smooth again.
Hector helped me out. Got my vehicle realigned and pointed out any potential issues with my car. 10/10
I went there for an alignment. They were looking at my transmission mount. They also said my transmission mount was missing And then later on change their mind and said it was showing tearing When I asked Jay the manager he just gave me attitude. Never going there again. Seems like they just want to add stuff. And take your money
Great job On my car very professional.
Very helpful and professional. I was very satisfied with my visit. Job well done.
Brought my Kia for brakes and Robert helped me meet my budget
Héctor and Sonny were a very helpful! Hooked me up with an alignment promo they had. Hector even let me eat in his office when he saw I ordered food. 10/10 would recommend
Very well trained staff. Went in for brakes and got an amazing deal. The team was very helpful on helping me understand and show me what I needed.
Brakes plus located at w lower Buckeye, Phoenix AZ was more than wonderful experience. Hector Reyes & Crew once again came through for ya boy in an efficient matter and got me back on the road safely— Never go anywhere else
Thanks Robert and Hector great price on my tune up
Been bringing my ford focus for years great service
Great work on my Mercedes Benz Kc helped me and Robert got a great deal for rotors and pads and sensor wire and I priced. Around they were the cheapest !!! And fair I will be back
Great service today thank you Hector and thr staff always honest and do all major repair and suspension brakes and air conditioning
Came back after a while out of state still the same manager still the same crew that says alot took care of my AC and compressor and did my brakes and cv axle thanks Hector again
Good service on my 17 ford escape had brake work done and oil change and my fluids honest work
I brought my vehicle in for an alignment and Hector was super helpful and understanding. He went into detail of everything that was needed and gave a great explanation!
Been bringing my 2013 passat for few years now always good service and pricing thank you guys
Alex helped me, brought my 2006 Honda civic, he did a great job as always
Still coming back after 5 plus years Service and techs are great! Thank you Hector and Ky
Great group of guys here excellent service and honesty ! Thank you KC & Josh for the struts and shock deal on my truck !
Brought my 2018 Honda for front brakes and alignment .. KC and Alex were so helpful these guys are the best I was done in 2 hrs ! Thank you !
Great service ! From Josh and Alex !! Thank you for helping me with my Acura I’m a female so it’s hard to trust certain places when it comes to making decisions on your vehicle they showed me everything and took me out to my car i appreciate all your help ! And making me comfortable!!
Brought in my 2008 jeep wrangler for bearing and rear seal ! Great work and great price ! Hector the GM was great thanks guys !
Very trust worthy and honest shop. I always feel welcome when my son and I go in! Their prices are definitely the best out there and I get to drive away knowing they did a great job on my car. I've taken my car there for brakes, air filter replacement, alignments and oil changes and from the results they've given me…
Brought in 08 Honda for work and repair on my brakes and my belt great service great pricing thanks again guys
Excellent service thank you Hector and Moran new rotors on my car with free brake pads
The staff here is excellent Mr Hector was very helpful and saved me a lot I would 10/10 recommended
Hector and his team went above and beyond! I came as a new customer after receiving quotes from a couple other shops that took me beyond my budget. From my first call through the entire repair process I was treated fairly, kept informed and the work done is quality. They kept my repairs cost-effective but got…
Top notch service !! I live in California and came to visit and had to do some repairs on my vehicle I did my brakes and also replaced my shocks and struts buy 2 get 2 free and you can’t be that but the best part is Alex & Moran took me out to the shop where my car was and showed me everything!! Top to bottom !! I…
Hector store manager helped me out on my 2014 BMW X3 great service !!! In this area trust me ! I will be back ! Thank you Ky the technician also !
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Brakes | 109 | — |
| General repairs & maintenance | 92 | — |
| Oil change | 71 | — |
| Wheel alignment | 68 | — |
| Steering & suspension repair | 64 | — |
| Steering & suspension replacement | 54 | — |
| Auto brake repair | 44 | — |
| Auto maintenance | 37 | — |
