How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Momentum penalty91−0.9Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCOREBrakes Plus
Avondale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,764 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for brakes
Clear ✕All 91 Google reviews tagged “Brakes” · showing 20
I had a great experience with Alonso. He accommodated me with a same-day appointment for my brakes and alignment, took the time to explain what services I'd need next, and broke down the pricing clearly. In today's economy, getting honest service and being able to use coupons means a lot. Thank you, Alonso!
First time here. Alonso was courteous and friendly. Fast service, good prices.
I came here because of the reviews, I don’t know why I didn’t get the same experience. I called and spoke with Alonso on 10/19/26 To get a quote for my front brake pads and rotors. He said he couldn’t give me one and that I should bring the car in instead. I told him that I got a quote from another shop and wanted…
As a person from out of state to find this place in Arizona I was truly impressed with a customer service I was provided. I am from Salt Lake City, Utah. Robert was the first gentleman to help me out. KC came to finish helping me out in the counter and take care of the particular needs that I wanted. I want a…
This was my first time at Brakes Plus. From my phone interaction with Bob and the service I received when I arrived , it was a great experience. Lonzo the manager was amazing. He kept me updated on my truck and provided great customer service. The whole staff was very nice and courteous!!! Recommend 100%
Ray was very helpful. Honest about work that is needed, and competitive pricing.
I was recommended by an auto zone to go to this place and WOW. super nice attendants, quick service, they even checked a couple ither things i mentioned and all for one amazing price!!!! I HIGHLY HIGHLY RECOMMEND GOING HERE!
Amazing service!! Thank you Robert and the team for taking the time to help me out they are the best. Such kind and caring people, they will take good care of you and your car. THANK YOU AGAIN!
Went above and beyond to sort out a complex issue.
Great customer service and got my car done quick and didn’t push me to get unnecessary things done ti my car. Definitely will be going back when my car needs more work
I had a very good experience here. The price was good the service was good and prompt. I made an appointment for brakes and recommend the same as they do get quite a lot of walk in business. Overall, I happy with the establishment and would return for other work.
Professional and detailed. Very helpful answering questions.
Casey and Allen took care of me. Got me the parts I needed and pointed me towards the right direction. Amazing shop!
Great customer service all the guys there are very helpful and my car was fixed within good amount of time.
KC was amazing. The whole entire team was absolutely incredible. They did an amazing job on the brakes. Highly recommend to everyone.
I had to get my brakes fixed they gave me an amazing price also ended up getting an oil change and my AC fixed. Kassey was amazing in the front. They’ve gained a loyal customer great prices and good conversation while waiting for my car. I would recommend brakes plus to anyone. Thank you once again
Allen and the team were more than helpful getting our front brakes done with the best options. Couldn’t recommend more!
Jim and Allen were over the top exceptional on their servicing ! They went above and beyond and exceeded my expectations, I will be coming back thank you guys so much!
Jim and Allen were a great help! Ran down all the number with us precisely and made sure we’re were safe to drive!
Best shop in Avondale
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 95 | — |
| Brakes | 91 | — |
| General repairs & maintenance | 50 | — |
| Wheel alignment | 42 | — |
| Steering & suspension repair | 22 | — |
| Tire rotations | 20 | — |
| A/C installation & repair | 18 | — |
| Air conditioning | 16 | — |
