How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Momentum penalty91−0.9Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCOREBrakes Plus
Avondale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 1,764 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for general repairs & maintenance
Clear ✕All 51 Google reviews tagged “General repairs & maintenance” · showing 20
As a person from out of state to find this place in Arizona I was truly impressed with a customer service I was provided. I am from Salt Lake City, Utah. Robert was the first gentleman to help me out. KC came to finish helping me out in the counter and take care of the particular needs that I wanted. I want a…
Thank you to the Brakes Plus team for the outstanding work done to my vehicle. But most importantly I want to Thank Robert for going above and beyond you helped me and my family out tremendously Excellent customer service . I highly recommend taking your vehicle here for any type of work you need done . I appreciate you all.
Super friendly and accommodating. Prices are more than fair. I’ll continue to bring my car here.
Great place to learn about cars, bought a 2011 chrysler 200, for 1300 dollars. Yeah, safe to say I come here pretty often, luckily the prices are pretty affordable and they know pretty well what they're doing
Robert was fantastic help today. He made everything super easy and was completely transparent about what was needed. Definitely recommended because of his friendly service.
Its always a pleasure coming here. Being a woman and going to a mechanic is always daunting because they try and sell you everything under the sun, but not here unless you actually need it! Ive come here for multiple services and I can say the service is always top tier! To top it off, Chase the service advisor has…
The kind of people you want working on your car. You’ll feel better knowing you’ll get the best bang for your buck with consistent quality and full honesty
Primera vez y volveré excelente servicio buen servicio al cliente y sobre todo eficaz súper buen precio tienen mi confianza y volveré !! 🩷✨
I came ub thinking I had a coolant leak. They could have charged me for a lot of things that werent wrong..honest and fair!
The guys at the Avondale location were top-tier! They’re knowledgeable, friendly, efficient, and communicative. The first time I came in, they weren’t able to accommodate me that day, which was totally fine, but they still made the experience great. The team was cracking jokes, and one of them even went to grab…
Everyone was very friendly and kind, the customer service was great and I felt very good having my car in their hands, my car came out very good and every issue was gone and eliminated, also chase pumped up my tires for me out of his own will which was very kind.
A co workers recommended me here. Came in for an oil change. They re filled my windshield washer fluid & did inspections for free as well as a $20 discount. Chase was very informative, professional, & friendly. The manager and crew were as well. I was informed & brought into the work garage where my vehicle was to…
Brakes Plus in Avondale is a great shop to go to if you having any problems with your car. I have been going to them for the past year. Pierre, Allen, Shane and Chase will get your car together. Very reasonable price, great customer service.
Great service, service Advisor Yoshi was friendly and answered my questions.
Scott and Tanner are THE BEST! I took my Jeep in for a normal oil change and for them to take a peek at the breaks. Turns out I needed back breaks desperately so they worked hard to get the right coupons and bring my bill down to a reasonable amount. Gotta love these guys for going waaaay beyond call of duty! This…
Highly recommend this location!! Allen and his team provide great service and excellent customer service.
The adviser, Josh, did a great job. Extremely knowlegeable, friendly, efficient. He saved me a lot of money
I came to this place the first time for an oil change and after that brake plus has been my mechanic to go whenever I need something repaired. They take their time to explain the issues and even take me to the car so I can see the problems myself. They are very knowledgeable and professional, they have free WIFI,…
Several years ago, I needed to find a shop for my son's beloved Lexus ES330 to be repaired. My son is autistic, has severe anxiety, and babies his car, so it was a very big deal for him to take it to the shop. We took it to Brakes Plus and they were so very respectful of his anxiety about it getting scratched. Since…
They are always friendly and super fast!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 95 | — |
| Brakes | 91 | — |
| General repairs & maintenance | 50 | — |
| Wheel alignment | 42 | — |
| Steering & suspension repair | 22 | — |
| Tire rotations | 20 | — |
| A/C installation & repair | 18 | — |
| Air conditioning | 16 | — |
