How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty89−1.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREBrakes Plus
Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #84Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 702 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for auto engine diagnostic
Clear ✕All 16 Google reviews tagged “Auto engine diagnostic”
I had an amazing experience with this shop I’ve had a bad noise when my engine was running for quite some time and no one was able to figure it out Howard and his team took the time to properly diagnose a bad pulley it’s been a little over a week now with no noise thanks brakes plus
I love this place! Customer service is amazing! Honesty is paramount with auto repair shops! I have gone in saying I need my brakes done and after checking it out they have come back to me and said no, not yet! As a female it's difficult most times to have auto work done and feel like I'm not being taking advantage…
I’ve been coming here since it opened, and been taking my car to the store manager, Mark, as long as I’ve been driving. His team is always willing to give me advice even though I know very little about cars, and always work very quickly and efficiently.
This location has the best crew. Mark is always very helpful and takes great care of us. I’ve take all my 3 vehicles to them for the past 2 years . They never fail me always go above and beyond to get my vehicle in top shape.
Once again great service…Mark and his mechanics work diligently to help their customers in the best and most cost effective way possible. I was getting a repeat check engine light and they worked hard to determine the cause and fix my car. Also Determined where front end noise/humming was coming from. Both Mark and…
This is the best mechanic I have EVER brought my car too. I have never once had a mechanic loft the car up and show/explain to me what was wrong with it. This mechanic seemed like he not only wanted to help fix my car but also help me learn more about it as well. I also recently went through a terrible terrible loss…
Mark and the workers are great. Communication and execution was the best I have ever experienced! Checked my car and fixed my spark plugs within an hour ! Definitely recommend coming here ‼️
Mark is great to work with. He did a thorough quality checks and got my 2006 SUV running smoothly!
I had an outstanding experience at Brake Masters, thanks to the exceptional service provided by the manager, Brandon Law. From the moment I walked in, he listened attentively to my concerns without dismissing them, which immediately put me at ease. Unlike some experiences I’ve had elsewhere, Brandon took the time to…
Howard was amazing and helped A damsel in distress, my oil light came on driving from Chandler pulled over and he was able to assist right away, Appreciate great service..
Very quick and informative!
I grew up around mechanics and never had to worry about my vehicle until I moved on my own to AZ. When I found this location, I knew from my first interaction that I was in great hands and could trust them to keep me safe on the road. Mark the GM and all the mechanics there treat you like family. I will NEVER go…
David Kirk is a great service advisor and his team delivered quality work!
10/10 recommend. This is the third location we have followed the manager Mark Purcell to and we will continue to follow him if we have to. We always get straight answers, no beating around the bush and know that when we leave Brakes Plus, our issue is fixed and there won't be a need to bring it back like with other shops in the past.
Mark the manager was awesome. He really explained the issues on my car and what I needed now and what to plan for in the future.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 74 | — |
| Oil change | 67 | — |
| Brakes | 59 | — |
| Wheel alignment | 24 | — |
| Auto engine diagnostic | 16 | — |
| Air & cabin filter replacement | 13 | — |
| Auto brake repair | 2 | — |
| Auto A/C recharge | 2 | — |
