How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty89−1.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREBrakes Plus
Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #84Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 702 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for brakes
Clear ✕All 59 Google reviews tagged “Brakes” · showing 20
Mark helped get my brakes serviced, he was attentive and professional and helped get me up and running again
BRAKES PLUS! PUTTING YOUR MIND AT EASE. RELIABLE AND EASY TO WORK WITH.
Thank you Mark, Howard and Dave for your time and attention to our 2010 Toyota Prius in need of new brakes. We had a couple challenges but the guys worked very hard to resolve this issues. The guys were very helpful and professional. Thank you.
I cannot thank the crew here enough for speedy and excellent service. They knew I was short on time, and promised me 2.5 hour turn around even though they initially said it would be 3 to 4 on a Saturday morning. Then they ended up getting done an hour earlier than promised. Saved my whole day.
Best price I found to get my brakes done, and the customer service was great.
My family and I always get oil changes n brakes done at Brakes Plus. They never disappoint us with their service and always take care of us! Mark and Dave (or David, one of those 2 names lol) were extremely helpful and communicative while I got my car's oil change done and then my lady's oil and brakes the next day.…
Got my brakes fixed and an oil change for a very low price thanks to Mike and the service was phenomenal
Best place to come and get work on your vehicle done the guys here are very nice and accommodating and will do anything they can you help.
I take my parents and my vehicles to this Brakes Plus location in Prasada. David, Mark, and team are always personable and have completed the work on my vehicles with good quality. This location stays pretty busy, so it works best when getting an appointment and a timeline on completion. It's easy to book online…
The store manager, Mark Purcell was so helpful. He was kind and attentive. He got me in immediately to check the brakes on my 2025 Cadillac SUV. It turned out. It was just some dust and some grooving that was causing some noise. He was very honest and told me that I still had another 30,000 miles left on my brakes…
This location has always taken care of of us! Awesome customer service. Great work.
I can’t recommend this Brakes Plus location enough! The manager Mark consistently goes above and beyond every single time I bring my vehicle in. It’s hard to find someone who is not only knowledgeable but also honest, trustworthy, and genuinely cares about their customers. The entire team is friendly, welcoming,…
I had a great experience with Brakes Plus. They were kind, efficient and explained everything to me. I drove past multiple brake shops to come here and I'm glad I did.
I love this place! Customer service is amazing! Honesty is paramount with auto repair shops! I have gone in saying I need my brakes done and after checking it out they have come back to me and said no, not yet! As a female it's difficult most times to have auto work done and feel like I'm not being taking advantage…
The Store Manager Mark and the other workers are great! They are knowledgeable, informative and they have good customer service.
This location has the best crew. Mark is always very helpful and takes great care of us. I’ve take all my 3 vehicles to them for the past 2 years . They never fail me always go above and beyond to get my vehicle in top shape.
This shop was great!..from the first interaction with Howard to the store manager Mark Purcell. I had been told I needed brakes from 2 shops and was told to go to this store by Tom at Discount Tire because they would be fair and honest. Can't tell you how happy I went..they did a complete check and showed me that I…
Best price around for brakes and an oil change! Howard did a fantastic job making sure my vehicle was good to go and I was very satisfied.
I cannot say enough good things about my experience at Brakes Plus. Last week, my daughter’s car broke down and wouldn’t start, leaving her stranded across the street from the shop with a median in between. I was completely overwhelmed and honestly didn’t know what to do next. The manager, Mark, immediately…
Dave and Mark were amazing to work with. Very helpful. I don't know the mechanics name but was very helpful and knowledgeable when i spoke with him.. over all got my AC repaired and cold for a fair price.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 74 | — |
| Oil change | 67 | — |
| Brakes | 59 | — |
| Wheel alignment | 24 | — |
| Auto engine diagnostic | 16 | — |
| Air & cabin filter replacement | 13 | — |
| Auto brake repair | 2 | — |
| Auto A/C recharge | 2 | — |
