How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Momentum penalty66−3.4Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREBrakes Plus
Surprise, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,470 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for air & cabin filter replacement
Clear ✕All 14 Google reviews tagged “Air & cabin filter replacement”
This is my second time coming to the particular location and I'm always here for a min. However, I'm leaving knowing my shi is right. Great place with great people. They don't try to pressure you in to unnecessary/expensive repairs or make you feel stupid for knowing anything about cars. They go over the prices and…
Unbelievably honest and only want to fix cares
We go to Brakes Plus all the time for oil changes and fixing our car.. we love Wayne, Albert and the crew at Brakes Plus.
Albert at Brake Plus was professional, honest, and efficient. He explained everything clearly and made the whole process easy. Highly recommend!
Albert was super helpful
Brakes Plus on Reames Road and close to grand one of the best Brakes Plus is in the city y’all come out here and get your car worked on. Kai is the best
Wayne and Albert lave fantastic customer service and were very helpful. I have been a customer for over 15 years. I have referred a lot of customers to them and all my family have their cars with them. Not many places in Phoenix have the quality and experience like Wayne and Albert. I will always have them work on my cars.
This location has taken good care of my cars for many years, and I am always happy with their service. The folks who work there are friendly, efficient and seem competent at what they do. I would definitely recommend this location for service!
Very wow service. Everyone went over and beyond what we expected someone to do for our car. Very one was very polite. Couldn’t have asked for a better place to take car.
Wayne and his crew are Amazing!!!!!!!!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 71 | — |
| Brakes | 62 | — |
| Wheel alignment | 31 | — |
| General repairs & maintenance | 27 | — |
| Tire rotations | 20 | — |
| Steering & suspension repair | 19 | — |
| Air & cabin filter replacement | 14 | — |
| Auto maintenance | 13 | — |