How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Momentum penalty66−3.4Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREBrakes Plus
Surprise, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,470 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for auto maintenance
Clear ✕All 13 Google reviews tagged “Auto maintenance”
Jose Mendoza did an excellent job explaining to me exactly what was going on with my Jeep. He got me good discounts and I appreciate all he's done. THANK YOU JOSE🙏😀😇
Jose and the crew were professional and thorough. Fast affordable service done right the 1st time!!
Brakes Plus on Reems and Bell has been a life saver for me and my family! We have been happy customers for the past ten years plus and have always had an amazing experience. The employees are knowledgeable, kind, patient, and very helpful. When we go to Brakes Plus it feels like we're taking our vehicle to a trusted…
Amber, Mark and crew are great! I know they won’t take advantage of me and truly say what repairs I need for my car
They are awesome. Fast and good quality of work. They really work hard to get you and done quickly. I don't go anywhere else.
Wayne and Albert lave fantastic customer service and were very helpful. I have been a customer for over 15 years. I have referred a lot of customers to them and all my family have their cars with them. Not many places in Phoenix have the quality and experience like Wayne and Albert. I will always have them work on my cars.
Great customer service from Brandon B.
I have been utilizing the services of this Brakes Plus location for about 7 years. They have provided top notch workmanship and parts acquisitions to keep my Jeep Grand Cherokee in tip top shape. The management and desk staff are very personable and professional. I can highly recommend this Brakes Plus location.
Had my rear brakes repaired. Albert the service advisor was the best. All of the staff was excellent and friendly. Highly trcommendbthis location for your brake needs.
Great savings and service. Love Albert
The service was perfect. Amazing people.
Very professional. Fast work and on point.
My check engine light came on and I took my 2015 Chevy Cruze to them and they were able to find the issue fast. Got a call within a few hours. I had them complete the work at a good price. Then the next day my water pump broke and they fix that up for a good price and while they were fixing my water pump, they also…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 71 | — |
| Brakes | 62 | — |
| Wheel alignment | 31 | — |
| General repairs & maintenance | 27 | — |
| Tire rotations | 20 | — |
| Steering & suspension repair | 19 | — |
| Air & cabin filter replacement | 14 | — |
| Auto maintenance | 13 | — |
