How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Momentum penalty66−3.4Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREBrakes Plus
Surprise, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,470 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for battery
Clear ✕All 12 Google reviews tagged “Battery”
Jose Mendoza did an excellent job explaining to me exactly what was going on with my Jeep. He got me good discounts and I appreciate all he's done. THANK YOU JOSE🙏😀😇
Excellent service! Very helpful.
Got an oil change and a rotation, great service Wayne and the team at Brakes Plus we're an excellent help, and very knowledgeable.
The technician who drove my car was respectful,the work was detailed, and the staff was very polite in explaining what needed done. I'll always bring my trucks in.
Wayne and Albert lave fantastic customer service and were very helpful. I have been a customer for over 15 years. I have referred a lot of customers to them and all my family have their cars with them. Not many places in Phoenix have the quality and experience like Wayne and Albert. I will always have them work on my cars.
Wayne was super friendly and helpful!!
Be wary. We had bought a new battery elsewhere and they said it tested bad, trying to sell us their battery for $300. I took it down the road to pep boys and the battery tested fine. Be very cautious about doing what they recommend. It’s likely not needed. Get a second look.
A guy name D or Debo fixed my 2008 Malibu while it was in the shop and did excellent survive everyone in there was very respectful and loved the energy thank u guys very much.
Albert was awesome. I called in advance. Was told to bring the vehicle down. I was there within 5 minutes Went in and was greeted by Albert. Went out to the car, he tested it and said you need a new battery. Within an hour, I had a new battery put in and back on the road. I have 4 cars with you guys and have…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 71 | — |
| Brakes | 62 | — |
| Wheel alignment | 31 | — |
| General repairs & maintenance | 27 | — |
| Tire rotations | 20 | — |
| Steering & suspension repair | 19 | — |
| Air & cabin filter replacement | 14 | — |
| Auto maintenance | 13 | — |
