How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Momentum penalty66−3.4Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREBrakes Plus
Surprise, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,470 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for tire rotations
Clear ✕All 20 Google reviews tagged “Tire rotations”
I had an exceptional experience here at brakes plus. Alberto was extremely helpful and took good care of us. I will be referring my family in the future
They are awesome. Fast and good quality of work. They really work hard to get you and done quickly. I don't go anywhere else.
Got an oil change and a rotation, great service Wayne and the team at Brakes Plus we're an excellent help, and very knowledgeable.
The technician who drove my car was respectful,the work was detailed, and the staff was very polite in explaining what needed done. I'll always bring my trucks in.
Their attention to detail lately has been very poor. Said they checked my air & cabin filters and they did not need replace. I went home and checked them myself. Could not believe how bad they were. I already switched to this breaks plus from the one at Pradada because they made multiple errors. Spilling oil all…
Great service! They checked my brakes and even did a tire rotation for free. I really appreciate their honesty and professionalism. Highly recommend! Thank you Albert for your help.
Albert was super helpful
Wayne and his team always offer great service at a fair price and try to find you deals on whatever you’re getting!
Love this place! I’ve been going here for over a decade and the guys are always nice, honest and I’m always happy with the service they offer. I prefer this shop over any other in or around Surprise!
I came in for a walk-in appointment, I was helped out by Brandon and Wayne. Got a tire rotation, oil change, And got my brake serviced. Was given an estimate of an hour and a half, and job was done in less than an hour. Team was really respectful And helpful. I’m new to the area and I know I will be returning to the store.
Wonderful service for alignment, front brakes and flush. I was out in great time
Got an oil change with tire rotation here. Very fast and friendly service!
Wayne was super friendly and helpful!!
We started using Brakes Plus a few months ago and have found them to be very reliable and with great customer service, too! So good to know they're around.
I've been a loyal patron of this location in Surprise since 2007 - so, just a little over 16 years now. They perform their work with the highest degree of integrity, and they have the best customer service of any auto shop I have ever been to. Wayne takes great care of his customers. Highly recommended - they…
Jason at brakes plus on Reems went above and beyond to help me very my van fixed! His shop did an incredible job and it's back to running like normal! Thank you so much for all your help and being so kind through the process! You're amazing and I would use this place anytime!
Had my rear brakes repaired. Albert the service advisor was the best. All of the staff was excellent and friendly. Highly trcommendbthis location for your brake needs.
Wayne and his crew are Amazing!!!!!!!!
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 71 | — |
| Brakes | 62 | — |
| Wheel alignment | 31 | — |
| General repairs & maintenance | 27 | — |
| Tire rotations | 20 | — |
| Steering & suspension repair | 19 | — |
| Air & cabin filter replacement | 14 | — |
| Auto maintenance | 13 | — |
