How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Momentum penalty66−3.4Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREBrakes Plus
Surprise, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,470 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Brakes Plus for 8 kinds of job.
Brakes Plus for wheel alignment
Clear ✕All 31 Google reviews tagged “Wheel alignment” · showing 20
Came in on a last minute appointment for a wheel alignment. Greeted by Smiling faces and Great customer service. Accurate wait time...waiting area was clean and provided a great work space while I waited for my vehicle to be service.
I had my alignment done by Connor! He was fast and efficient! Overall had a great experience!
Brakes Plus on Reems and Bell has been a life saver for me and my family! We have been happy customers for the past ten years plus and have always had an amazing experience. The employees are knowledgeable, kind, patient, and very helpful. When we go to Brakes Plus it feels like we're taking our vehicle to a trusted…
I had terrific service today. My car dealership said I needed new rear brakes and rotors re-surfaced. I went in for a "second opinion" and Brakes Plus said I was good for at least another 12,000 miles. I had them perform a brake system flush and I also needed an alignment. Total cost was 1/4 of what the dealer was going to charge for the same services.
They were nice people and took care of my car what was needed to be done, and would refer a friend to share my experience
I Called ahead for a price. Was able to make an appointment online. Got me right in when I showed up. No surprises did an excellent job.I'm on my way out the door lesson an hour. And really good coffee. Thanks Albert.
I’ve had oil changed, brakes replaced and tires aligned at this Brakes Plus and recommend their reasonably priced services. Albert is professional, knowledgeable and efficient. And when another business (DiscountTires) recommends Brakes Plus, which they did for my tire alignment, I listen. Thank you for making our AZ travel safer.
Very friendly and clean environment. Albert was very helpful and actually showed me physically what my car needs. I recommend this place.
Wonderful service for alignment, front brakes and flush. I was out in great time
Went in today to get brakes and alignment checked. They checked brakes first. They took me into garage and showed me the front brake pads first , which were fine, and then showed me the wear on the rear brake pads and rotors. It was nice to visibly see the need for rear brake pads. They then did a check on…
Had my brakes serviced at Brakes Plus and had a great experience. Went in with an issue and my service advisor Brandon walked me through what was wrong with my brakes and explained the solution. No upsell or pressure to get other services and pricing was very fair. Thank you and will return for all my car care needs.
We started using Brakes Plus a few months ago and have found them to be very reliable and with great customer service, too! So good to know they're around.
Extremely friendly individuals who do great quality work. Had a great experience with both the results on my car and with the staff. Very professional and personable. Will definitely go to them again if I have any future problems.
I have used brakes plus for years. I have 4 vehicles they service. Never a bad experience. Wayne is the man and he stands behind their work. Honest and trustworthy. They have never tried to upsell me. I won’t go anywhere else.
Be wary. We had bought a new battery elsewhere and they said it tested bad, trying to sell us their battery for $300. I took it down the road to pep boys and the battery tested fine. Be very cautious about doing what they recommend. It’s likely not needed. Get a second look.
We love the service here! Wayne and Robert are amazing! We always feel taken care of and they don't try to rip us off! Great group of guys!
Wayne and his crew are Amazing!!!!!!!!
The service at this location is excellent. The staff is friendly, they take the time to build a relationship with you so that you want to come back the next time you need a car repair.
They always do great front end alignments. And The Tailgaters Bar and grill is directly across the street. Lana one of the service reps is very experienced, polite, and has a great smile. Her presence is a positive addition to Brakes Plus. Thanks again for giving my 2007 Touareg an excellent front end alignment..
Maaaannn i dont like auto shops touching the caddy😬😬 .but its been a minute so iam skeptical about some other peoples work.but theres actually mechanics out there that still take pride in there work.and they did a good job each time .its a lil nail biting on some work .but you get what you pay for .i will back…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 71 | — |
| Brakes | 62 | — |
| Wheel alignment | 31 | — |
| General repairs & maintenance | 27 | — |
| Tire rotations | 20 | — |
| Steering & suspension repair | 19 | — |
| Air & cabin filter replacement | 14 | — |
| Auto maintenance | 13 | — |
