Experts Reviews · Company report
Brass Monkey Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%99+14Replies to reviews 7%38+2.7Craft & service penalty97−0.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Brass Monkey Plumbing

Newberg, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 15 tank installation · 5.0★ from 625 Google reviews

Report card

Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Brass Monkey Plumbing is better than 96% of tank installation.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Brass Monkey Plumbing is better than 97% of tank installation.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Brass Monkey Plumbing is better than 97% of tank installation.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Brass Monkey Plumbing is better than 99% of tank installation.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Brass Monkey Plumbing is better than 100% of tank installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Brass Monkey Plumbing is better than 38% of tank installation.D
38

Reviews for your job

Customers hired Brass Monkey Plumbing for 8 kinds of job.

Brass Monkey Plumbing for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.71
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$340–$567
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 71 Google reviews tagged “Plumbing pipe repair” · showing 20

Carlos13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Always a great experience working with Brass monkey Plumbing. They are really professional and the service is excellent, always taking care of us far and beyond. We been working with them for a while because they are such good people, local, fair and honest. I strongly recommend you all to give them a call for your…

Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Debbie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

From the 1st phone call with Alise, (sorry if wrong spelling!) to Freddie coming out to estimate, then Elias and Steve coming out quickly and expertly repairing some plumbing issues, I couldn't be happier. All this at a good price makes Brass Monkey Plumbing my go-to for all plumbing issues from now on. Thanks everyone at Brass Monkey Plumbing!

Paid $1,400–1,600Reasonable pricePlumbing pipe repairPlumbing leak repair
MichaelLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Elias, Steve and Fredy are my hero's — Brass Monkey re-piped our whole house! They’ve saved us 4 or 5 times at least! We got quotes from four contractors before choosing Brass Monkey, and it wasn't even close. Elias and Steve, guided by supervisor Fredy, repiped our entire home with professionalism and…

Customer photo from Michael's review
Great pricePlumbing leak detectionPlumbing pipe repair
Ben3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very thorough and got the job done correctly and to specifications.

Paid $600–800Not surePlumbing leak detectionPlumbing pipe repair
Brayden5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Technician was nice, was timely. However I felt the price was a bit high for a kitchen sink declog and a gasket replacement. Was $580..but I guess at least the inspection was free.

Paid $400–600OverpricedPlumbing pipe repairService not listed
Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I had two toilets installed. Chris and Gavin the apprentice came and evaluated my water pressure and other plumbing issues. Chris checked my water heater and recognized it is leaking slightly and rusting. Chris was thorough, explaining completely my options and prices. Both Chris and Gavin worked efficiently and…

Paid $2,000+Reasonable pricePlumbing pipe repairToilet installation
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

He was knowledgeable and professional and knew his job and did what needed done to complete the job in a timely manner.

Paid $600–800Reasonable pricePlumbing leak detectionPlumbing pipe repair
LaurieLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Chris and Gavin were very helpful. Steve and Elias were very thorough. Everyone was very professional.

Paid $2,000+Reasonable pricePlumbing pipe repairOutdoor plumbing system repair
Debbie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Unfortunately I was in a position today with my kitchen sink's pipe breaking and needed to contact a plumber. Of course I reached out to Brass Monkey Plumbing. They were able to fit me right in this afternoon and Jesse was the one sent out to help fix the problem. He was very professional as well as personable.…

Paid $200–400Reasonable pricePlumbing pipe repair
Rich14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fredy, Steve, and Elias have been phenomenal with our extensive plumbing issue/repairs. Would recommend this fantastic company and guys for any plumbing issues or projects. Excellent communications throughout!!!

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Magaji3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brass Monkey Technician Chris came out this afternoon for a follow-up visit to drain hot water heater and inspect the sewer system. He did a fantastic job. Chris was on time, worked quickly, and left everything perfectly clean. I am very happy with their service and highly recommend them!

Paid $1,800–2,000Great pricePlumbing pipe repairFaucet installationShower repair
Kayla10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brass Monkey was professional, timely and super informative. Gavin and Chris were so nice and explained everything along the way. They cared about fixing my plumbing issue the right way and making sure I understood everything that was going on. Highly recommend them!

Reasonable pricePlumbing leak detectionPlumbing pipe repair
Ron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brass Monkey was so great to work with. I had an issue that really needed attention and they made a same day arrival and took care of the problem. They were clear about cost and what needed addressed. I would highly recommend this company for any of your plumbing needs.

Paid $200–400Great pricePlumbing pipe repair
StewLocal Guide · 164 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thorough, professional, good communication, and they did a great job.

Paid $1,200–1,400Reasonable pricePlumbing pipe repairFaucet repairOutdoor plumbing system repair
JP2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jesse, a new to us tech from Brass Monkey, did a remarkable job plus he clearly and thoroughly explained what he was going to do. He even gave us pointers on what to do to maintain things working well. Last but not least, he completed the job in a reasonable amount of time. He was courteous and respectful and did…

Paid $1,000+Reasonable pricePlumbing pipe repairPlumbing leak repair
Alex3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chris and Fredy did a full existing home re-pipe including replacement of main outdoor water valve, water heater, and hose bibs. Great craftsmanship, perfect work, high quality materials, excellent communication, and high-quality customer service before, during, and post work. Chris, Fredy, and Aliyah were…

Paid $1,000+Reasonable priceWater heater installationPlumbing pipe repairOutdoor plumbing system repair
ScottLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fair pricing, prompt service, good communication through out. The financing option helped as well!

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

These guys go above and beyond to make sure the job is done right. Long story short, we have had multiple leaks at our house over the past few years, and they have done an incredible job and are very fair when it comes to pricing. It’s a great local company and I would use them again in a heartbeat.

Paid $400–500Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Chris and Brass Monkey were amazing. It can be hard to find people who are really good at their job and deliver what they promised. I will use them on all my projects

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairToilet installation
Ellen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Thank you Brass Monkey- you have saved me twice with plumbing issues and provided excellent service!

Plumbing leak detectionPlumbing pipe repair

Show more plumbing pipe repair reviews (51 more) →

Price

$7050% vs typical tank installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 62%Overpriced 3%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair71$340–$567
Plumbing leak detection54$99–$1.1k
Faucet installation52$450–$2.0k
Water heater installation51$1.1k–$2.4k
Toilet repair49$236–$771
Plumbing leak repair39$337–$745
Outdoor plumbing system repair30$490–$1.9k
Toilet installation30—

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