How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%99+14Replies to reviews 7%38+2.7Craft & service penalty97−0.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREBrass Monkey Plumbing
Newberg, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 15 tank installation · 5.0★ from 625 Google reviews
Report card
Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Brass Monkey Plumbing for 8 kinds of job.
Brass Monkey Plumbing for shower repair
Clear ✕All 28 Google reviews tagged “Shower repair”
Always a great experience working with Brass monkey Plumbing. They are really professional and the service is excellent, always taking care of us far and beyond. We been working with them for a while because they are such good people, local, fair and honest. I strongly recommend you all to give them a call for your…
Very knowledgeable and neat.work.
Chris was great per usual. This is 2nd time Chris has been out and I think 4th time Brass Monkey has helped us out with plumbing work. Chris is great, but as is the entire Brass Monkey crew, from the owner on down. I'm a tough customer, I like to find contractors that will work with me, as I often have specific…
Brass Monkey Technician Chris came out this afternoon for a follow-up visit to drain hot water heater and inspect the sewer system. He did a fantastic job. Chris was on time, worked quickly, and left everything perfectly clean. I am very happy with their service and highly recommend them!
Quality work at good rates. Very professional and thorough with excellent recap and prevention info.
This is my second time using Brass Monkey. Chris and Gavin were wonderful! They called to let me know when they would arrive. Upon arrival they introduced themselves and took the time to greet my anxious puppy. They quickly attended to the list of problems I had for them. Everything was explained and fixed in a…
Chris and Fredy did a full existing home re-pipe including replacement of main outdoor water valve, water heater, and hose bibs. Great craftsmanship, perfect work, high quality materials, excellent communication, and high-quality customer service before, during, and post work. Chris, Fredy, and Aliyah were…
The plumber from Brass Monkey plumbing, Fredy, was awesome. He was very thorough and. Because he was so thorough, he found a major issue we didn’t even know we had and fixed it. Highly recommend brass monkey plumbing.
We live in 60+ year old home and have been having frequent periods of low water flow. Called to set up appt to review our situation. Fredy spent 2 hours inspecting our entire plumbing system inside and out. His plan for remedy was thorough and fairly priced. Most of all, we trusted his assessment. Response was…
Had a valve problem with a tub/shower combo. Chris called us with a 15 minute ETA and arrived at that time. Chris was very polite and professional (even used shoe covers inside our home).Chris had the problem fixed very quickly with no mess. Would recommend to anyone who needs a plumber who does a great job!
The first visit was a for an estimate. The work is not yet scheduled or done. Ask again later!
Chris was quick to respond and prepare a detailed estimate.
Brass Monkey did an amazing job on my shower and toilet. Their customer service team was polite, supportive, and professional from the start. The technicians arrived on time, explained their process and pricing clearly, and got everything taken care of fast. Both jobs were finished by the afternoon, and the same-day…
Excellent work and customer service. The owner called back AFTER HOURS and triaged our need very professionally - he understood we didn’t need immediate work and therefore no need to pay for an ‘emergency’ call. The no-pressure conversation was refreshing. Scheduled the work for a few days later, and they called…
I had an amazing experience with Brass Monkey Plumbing! Fredy and Steve were extremely friendly, professional and efficient. They explained everything they were doing in detail and answered any and all questions I had. They were here to fix three different issues and they had them all done within a great amount of…
Brass Monkey always has my best interest in mind. With a difficult job here they have consulted several times prior to work and billing. I can see their priority is on doing the job right.
We have used Brass Monkey on a couple of different occasions now. We couldn't be happier with the quality of their work. The team is knowledgeable, honest, and always does great job while also cleaning up afterwards. After working with other plumbers previously I will definitely be going to Brass Monkey from now on.
Alex was very professional and performed tasks in an efficient manner
Thank you all so much. After confirming I didn't have an active leak unless we turned shower on, we received an accurate and affordable estimate when Alex came out. He told us exactly what he was going to do, purchased a quality shower fixture, showed up on time ready to work and finished the job within 3 hours,…
Alex with Brass Monkey is great to work with. The company was quick to respond and provided great advice as well as service.
Nathaniel did a great job multiple times for me. His practice of giving you an estimate on site before beginning work that was not part of a bid is much appreciated! He is also willing to offer alternative solutions when they exist even when it might be at a lower cost.
Nathaniel and his partner quickly diagnosed our water leakage (caulking issue around old faucets) and repaired it. Diagnostics required a small bit of ceiling sheetrock demo and they cleaned up really well afterwards (giving me a trusted referral for the patchwork as they focus on plumbing work only). Quick,…
The two gentleman we're very courteous and professional. They were very clear as to what to expect, what the plan was, and the costs were given up front. They did a great job and woud definitely recommend them!
Brass Monkey Plumbing was really great. They are very communicative and professional. Nathaniel ensured we were satisfied with the outcome and was very clear in communicating scope of work, options and prices. I would definitely recommend them!
Nathan with Brass Monkey was great. He gave me a bid, told me exactly what was wrong, and did the repairs the next business day. He told my husband what he was doing while he was doing it, he was very professional, friendly and clean. I will use Brass Monkey again!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 71 | $340–$567 |
| Plumbing leak detection | 54 | $99–$1.1k |
| Faucet installation | 52 | $450–$2.0k |
| Water heater installation | 51 | $1.1k–$2.4k |
| Toilet repair | 49 | $236–$771 |
| Plumbing leak repair | 39 | $337–$745 |
| Outdoor plumbing system repair | 30 | $490–$1.9k |
| Toilet installation | 30 | — |


