How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%99+14Replies to reviews 7%38+2.7Craft & service penalty97−0.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREBrass Monkey Plumbing
Newberg, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 15 tank installation · 5.0★ from 625 Google reviews
Report card
Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Brass Monkey Plumbing for 8 kinds of job.
Brass Monkey Plumbing for toilet repair
Clear ✕All 49 Google reviews tagged “Toilet repair”
Amazing company. Professional, friendly and quick. They came out same day, had an estimate in my email right away and repair done within hours. We will definitely use them for all future plumbing needs.
Fredy was on time, honest, and extremely personable. He went above and beyond to quickly diagnose and resolve my toilet issue. Zero trip charge and in and out in 30 minutes. Exactly what I had hoped for! Thank you Fredy.
Chris and Gavin were extremely professional and very proficient. I was very impressed with their attention to detail. They found the issue and fixed it within minutes. These guys are awesome!!
Jesse and Brass Monkey Plumbing were great! Fast service (within an hour of calling), courteous, helpful and efficient. Highly recommend.
I could not have asked for a better experience. I called with a plumbing problem at a rental house. They were able to be there in just a few hours. The office and Freddie did an excellent job of keeping in touch with me on arrival time. Fortunately it was an easy fix and all went well. While they could have charged…
These guys are awesome! Every time we've needed help they have done a great job! They get you on the schedule asap. They are polite, informational and explain everything in detail. We had a small complementary job done this morning and it went very smooth. Great company and employees 👏
Jesse had excellent communication from the start. He showed up and was able to answer all my questions and we worked out a solution to get started on.
This is my second time using Brass Monkey. Chris and Gavin were wonderful! They called to let me know when they would arrive. Upon arrival they introduced themselves and took the time to greet my anxious puppy. They quickly attended to the list of problems I had for them. Everything was explained and fixed in a…
The plumber from Brass Monkey plumbing, Fredy, was awesome. He was very thorough and. Because he was so thorough, he found a major issue we didn’t even know we had and fixed it. Highly recommend brass monkey plumbing.
No surprises. Called with a problem late in the day, plumber shows up the next day, gives me two options with estimates, I chose one, work is done, I pay the plumber. Perfect. No surprises.
My toilet was fixed with an hour and half of my initial call!
Fredy was outstanding! He quickly and efficiently fixed both toilets which needed some rebuilding from worn out parts. Would highly recommend and use them again!
From Freddie to Elias and Steve, I got great service. They were all very professional, and knowledgeable. They replaced and repaired several things in my home, were very polite and cleaned up after themselves!
Used them for a leak repair and couldn’t be happier. Quick response, on time, and explained everything clearly. Very professional and helpful.
Chris was personable, knowledgeable, thorough and professional. 👍🌟🌟🌟🌟🌟
My daughter poured parafin wax down our toilet & it was completely clogged! I called Brass Monkey & they were able to accommodate me very quickly. Fredy was our technician and he was awesome!!! He was incredibly kind & informative and most importantly I did not feel the slightest bit uncomfortable having him in my…
Amazing service. Professional, on time. Made sure I understood what was wrong and what were my options. This is an amazing company we would highly recommend!!
Alex is professional, ready to answer questions, finds good solutions, and his work is excellent. Very pleased with the work he’s done for us the past few years. The office is great to work with, too. Service is prompt and Aliya is very kind.
Chris took time to explain the reason for our concern along with addressing issues to be addressed. He was very pleasant and knowledgeable. We were pleased with our experience.
Brass Monkey showed up on time. Performed what was needed and held to the quote I was given. I would recommend them again and again
Elias was prompt and efficient. I was in a jam and got next morning service. Very happy.
Always a pleasure to work with this company. Fredy, Elias, and Steve always communicate when they're coming, arrive on time, keep you updated on the progress of the job and do excellent work. Highly recommend this company and crew!
Fast, friendly service. Great communication. Highly recommended.
Brass Monkey did an amazing job on my shower and toilet. Their customer service team was polite, supportive, and professional from the start. The technicians arrived on time, explained their process and pricing clearly, and got everything taken care of fast. Both jobs were finished by the afternoon, and the same-day…
Elias Echeverria was wonderful and thorough, he even cleaned the bathroom a bit after!
Needed the flapper replaced on toilet. They quoted 2 options: 1) replace toilet for $1700 or 2) replace flapper & valve for $450. Unwilling to breakout labor vs materials. Bigtime gougers. Awful. Update - Nathaniel(owner) called me, tried to reach him but got VM. The prices i reported are 100% accurate - this is…
I had an amazing experience with Brass Monkey Plumbing! Fredy and Steve were extremely friendly, professional and efficient. They explained everything they were doing in detail and answered any and all questions I had. They were here to fix three different issues and they had them all done within a great amount of…
The team at Brass Monkey Plumbing were wonderful to work. Their professionalism, knowledge, advice and recommendations were extremely helpful and appreciated. Our home purchase came with many necessary plumbing projects and updates and Brass Monkey took the time to do a complete house walkthrough with us. The great…
We've used Brass Monkey Plumbing several times and have been very pleased with their service each time. Nathaniel was always professional, easy to work with, and on time. They are quick to respond by answering their phones or getting back to you right away and are always pleasant to talk to.
Alex and Norman did a fantastic job. They were absolutely professional. We hope to use them for all future plumbing needs! Thanks guys.
These guys were amazing! They texted and asked if they could come a little early. Alex and Norman showed up and went right to work. They took care of the problem just as they said they would and we are so pleased with how easy they were to work with! We hope to use them for all future plumbing needs! Thanks guys!
Fantastic. The office staff is great and the plumbers were fantastic. This is a very professional business.
Brass Monkey Plumbing has Excellent communication regarding time of arrival and what the job will entail, Great Professionalism, Respectful, pays Attention to details, is Affordable and does a Very Good job execution. I highly recommend them.
Prompt, professional and very courteous. Great communication and contact with customer. Recommend highly.
Brass Monkey Plumbing was very easy to work with when I needed a few repairs done. I was able to get a free estimate and schedule things quickly. Nathaniel was very helpful and patient in diagnosing the problem and completing repairs.
Very professional and personable.Always returned calls and were on time. Excellent work.
New to the area. I called Brass Monkey Plumbing and a person answered the phone, not a machine. I was very pleased with the customer service. I had Alex at the house on my schedule and he was very honest and did not try to price gouge me. The office made sure to keep in touch at all times. I scheduled the…
Alex was wonderful. Thank you for the prompt and quality service :)
Nathaniel showed up right at the scheduled time and was able to quickly diagnose and estimate the costs, which were very reasonable. He was able to fix three plumbing issues with two sinks and a toilet. Friendly, courteous and family owned. Great service. Will call them again when needed and would highly recommend.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 71 | $340–$567 |
| Plumbing leak detection | 54 | $99–$1.1k |
| Faucet installation | 52 | $450–$2.0k |
| Water heater installation | 51 | $1.1k–$2.4k |
| Toilet repair | 49 | $236–$771 |
| Plumbing leak repair | 39 | $337–$745 |
| Outdoor plumbing system repair | 30 | $490–$1.9k |
| Toilet installation | 30 | — |
