How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%99+14Replies to reviews 7%38+2.7Craft & service penalty97−0.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREBrass Monkey Plumbing
Newberg, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 15 tank installation · 5.0★ from 625 Google reviews
Report card
Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Brass Monkey Plumbing for 8 kinds of job.
Brass Monkey Plumbing for water heater installation
Clear ✕All 51 Google reviews tagged “Water heater installation” · showing 20
Customer service was excellent. Service call was very prompt and installation process was efficient and professional. Will definitely refer the company to others and will contact Brass Monkey for any future plumbing services.
Professional,Timely, Friendly.
Tristan and Freddy were great to work with. They were both friendly, prompt and did an excellent job replacing our water heater and adding a hot water circulation pump. This was our second time using Brass Monkey plumbing and both times we received great service. I highly recommend them.
My water heater was off, it's been used for 14 years. I called this company and a technician came. He explained everything very well and installed a new water heater on the same day. Their service was excellent. Thank you so much.
We needed a new water heater and called Brass Monkey. They showed up on time, were professional and clearly explained all of my options. They got the install completed very quickly and everything is working great!
Chris and Fredy did a full existing home re-pipe including replacement of main outdoor water valve, water heater, and hose bibs. Great craftsmanship, perfect work, high quality materials, excellent communication, and high-quality customer service before, during, and post work. Chris, Fredy, and Aliyah were…
Elias and Journeyman Steve, (the man, the myth, the legend) did an excellent job!
Best plumbers around. professional, knowledgeable, friendly.
They came right out and were done with our new water heater install in less than 4 hours (including a quote and walk through). They were very professional and explained the whole process. I highly recommend them to anyone! Bonus: they have great branding and swag, I love their vans/trucks!
This team goes above and beyond to get things right. They treated us fairly. Communication is excellent. We would recommend them for any plumbing work.
Chris was quick to respond and prepare a detailed estimate.
Always a pleasure to work with this company. Fredy, Elias, and Steve always communicate when they're coming, arrive on time, keep you updated on the progress of the job and do excellent work. Highly recommend this company and crew!
Great service! They were able to come out the same day and help us with a new water heater. All the guys were professional and friendly!
Chris showed up on time and was super friendly for the initial review. Once we determined I did need a new water heater he jumped on it and was able to come back same day to install. Him and Elias were back and installing in no time! They did a great job, answered all my questions and left the area clean when they went! Thanks for the hot water guys! 😁
Freddy and Blanton arrived on time and not only replaced, but brought me up to code with a new water heater! Thank you very much for answering my questions! I will definitely use them again for some future projects I talked about.!
Replaced our water heater so quickly and professionally done. I recommend this service to anyone
Tristan and Elias did a terrific job replacing my 18 year old water heater. They were fast, friendly, tidy, and very competitive. I think what impressed me most was their efficiency. The new water heater had all the attachments including the expansion tank and new flex lines already attached when they walked into…
Outstanding people fixed shower faucet, fast on time and professional. I think they are the best
Brass Monkey gave me a very competitive bid to relocate my kitchen sink, washing machine, water heater and two outside hose bibs. They were top notch and very professional. They showed up on time every time. I highly recommend them.
We've used Brass Monkey Plumbing several times and have been very pleased with their service each time. Nathaniel was always professional, easy to work with, and on time. They are quick to respond by answering their phones or getting back to you right away and are always pleasant to talk to.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 71 | $340–$567 |
| Plumbing leak detection | 54 | $99–$1.1k |
| Faucet installation | 52 | $450–$2.0k |
| Water heater installation | 51 | $1.1k–$2.4k |
| Toilet repair | 49 | $236–$771 |
| Plumbing leak repair | 39 | $337–$745 |
| Outdoor plumbing system repair | 30 | $490–$1.9k |
| Toilet installation | 30 | — |

