How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%99+14Replies to reviews 7%38+2.7Craft & service penalty97−0.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREBrass Monkey Plumbing
Newberg, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 15 tank installation · 5.0★ from 625 Google reviews
Report card
Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Brass Monkey Plumbing for 8 kinds of job.
Brass Monkey Plumbing for water heater installation
Clear ✕All 51 Google reviews tagged “Water heater installation” · showing 40
Customer service was excellent. Service call was very prompt and installation process was efficient and professional. Will definitely refer the company to others and will contact Brass Monkey for any future plumbing services.
Professional,Timely, Friendly.
Tristan and Freddy were great to work with. They were both friendly, prompt and did an excellent job replacing our water heater and adding a hot water circulation pump. This was our second time using Brass Monkey plumbing and both times we received great service. I highly recommend them.
My water heater was off, it's been used for 14 years. I called this company and a technician came. He explained everything very well and installed a new water heater on the same day. Their service was excellent. Thank you so much.
We needed a new water heater and called Brass Monkey. They showed up on time, were professional and clearly explained all of my options. They got the install completed very quickly and everything is working great!
Chris and Fredy did a full existing home re-pipe including replacement of main outdoor water valve, water heater, and hose bibs. Great craftsmanship, perfect work, high quality materials, excellent communication, and high-quality customer service before, during, and post work. Chris, Fredy, and Aliyah were…
Elias and Journeyman Steve, (the man, the myth, the legend) did an excellent job!
Best plumbers around. professional, knowledgeable, friendly.
They came right out and were done with our new water heater install in less than 4 hours (including a quote and walk through). They were very professional and explained the whole process. I highly recommend them to anyone! Bonus: they have great branding and swag, I love their vans/trucks!
This team goes above and beyond to get things right. They treated us fairly. Communication is excellent. We would recommend them for any plumbing work.
Chris was quick to respond and prepare a detailed estimate.
Always a pleasure to work with this company. Fredy, Elias, and Steve always communicate when they're coming, arrive on time, keep you updated on the progress of the job and do excellent work. Highly recommend this company and crew!
Great service! They were able to come out the same day and help us with a new water heater. All the guys were professional and friendly!
Chris showed up on time and was super friendly for the initial review. Once we determined I did need a new water heater he jumped on it and was able to come back same day to install. Him and Elias were back and installing in no time! They did a great job, answered all my questions and left the area clean when they went! Thanks for the hot water guys! 😁
Freddy and Blanton arrived on time and not only replaced, but brought me up to code with a new water heater! Thank you very much for answering my questions! I will definitely use them again for some future projects I talked about.!
Replaced our water heater so quickly and professionally done. I recommend this service to anyone
Tristan and Elias did a terrific job replacing my 18 year old water heater. They were fast, friendly, tidy, and very competitive. I think what impressed me most was their efficiency. The new water heater had all the attachments including the expansion tank and new flex lines already attached when they walked into…
Outstanding people fixed shower faucet, fast on time and professional. I think they are the best
Brass Monkey gave me a very competitive bid to relocate my kitchen sink, washing machine, water heater and two outside hose bibs. They were top notch and very professional. They showed up on time every time. I highly recommend them.
We've used Brass Monkey Plumbing several times and have been very pleased with their service each time. Nathaniel was always professional, easy to work with, and on time. They are quick to respond by answering their phones or getting back to you right away and are always pleasant to talk to.
The Brass Monkey crew (Norm and Fredy) arrived within the advertised window and installed our new water heater quickly, neatly, and professionally. They were very thorough when explaining details of the installation and operations of the new heater. We were very impressed with Brass Monkey after an earlier job,…
Excellent service and great attention to detail. They were recommended by another plumber and did not disappoint.
They do quality work, are on time and communicate well.
So very impressed with Nathaniel and his crew. They showed up right on time and completed our job quickly and efficiently. The quality of their work is superb and the cost for their level of workmanship is more than fair. I’m so happy we found them and would not hesitate to recommend them. We will certainly have them back for any future plumbing needs!
Great to work with. Very knowledgeable and provided excellent recommendations. An unanticipated roadblock occurred which can happen on any project and what impressed me was how Brass Monkey took the opportunity to lead with service on finding a solution. Highly recommend and will definitely work with them again.
I appreciate Brass Monkey, Nathaniel and team’s efficient, professional work. I recommend their service!
Water heater went down on Friday. Was not able to get ahold of anyone over the weekend until Brass Monkey Plumbing came through and did a full replacement on Monday after hours.
We had a wonderful experience with Nathaniel and his crew at Brass Monkey. They were friendly, quick and communicated well. They are local and family owned which we loved to support, especially when they are good at what they do. We will definitely use them again if any other plumbing needs arise.
Very professional and personable.Always returned calls and were on time. Excellent work.
Brass Monkey was outstanding! We had a water heater leak that was difficult to replace due to the location in the house. They gave me a very fair quote and replaced it the very next day! It was on a Friday before a holiday weekend and the other companies weren’t available until a week later. I also like that they…
Had the most reasonable of the three bids I got, worked quickly and did a nice job.
Nathaniel was great. Fast, on time, professional, knowledgeable and friendly. Would definitely reach out to this company again for further work.
Very happy with Brass Monkey Plumbing! After I was told by a different company that they don’t make water heaters the size I needed anymore and “good luck” I contacted BMP and had a new water heater installed the next day! They were great to work with, on time and very nice. Good to work with a local company as well!
Great company to work with. Communication was top notch from getting the initial bid clear through getting the unit installed and running. Super friendly and knowledgeable.
Nathaniel was on-time and completed the job efficiently.
From the first call to the last cleanup, the service was outstanding. The work was first rate. The honesty was there as well. There was a sump pump job that they took care of where they alerted me to a much better and cheaper option. They could have just kept me in the dark and pocketed my money, but they chose…
Brass monkey was great!! showed up on time and very friendly plus he rearranged his schedule to get the job done qicker highly recommended
Have not had install done yet. HOWEVER, I am so impressed with the customer service, professionalism and FRIENDLINESS !!! Not to mention, we love to support our local businesses. 5*'s so far, and I know after install they will be 10*'s in my book.
Nathaniel called me prior to the visit and was on time. He is quick, precise, professional and walked me through everything he did. His rates are reasonable and he is just a real nice guy! I will use him again and will recommend him to all my friends! Thank you for doing such a great job Nathaniel!
Beyond expectations. Great team with great personalities. On time, fast work, clean and a reasonable price. Thanks.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 71 | $340–$567 |
| Plumbing leak detection | 54 | $99–$1.1k |
| Faucet installation | 52 | $450–$2.0k |
| Water heater installation | 51 | $1.1k–$2.4k |
| Toilet repair | 49 | $236–$771 |
| Plumbing leak repair | 39 | $337–$745 |
| Outdoor plumbing system repair | 30 | $490–$1.9k |
| Toilet installation | 30 | — |

