How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%82+19.9Value 14%86+12.2Replies to reviews 7%33+2.3Craft & service penalty97−0.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREBraxton Automotive Howell Mill - European
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #83Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 835 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Braxton Automotive Howell Mill - European for 8 kinds of job.
Braxton Automotive Howell Mill - European for air & cabin filter replacement
Clear ✕All 30 Google reviews tagged “Air & cabin filter replacement” · showing 20
Since I’ve been coming to Braxton they have always done excellent work on my BMW.
Customer service is always top notch, professional and courteous. Staff is knowledgeable and work is done quickly and competently.
I brought in my 2025 Volvo XC40 because Dyer and Dyer Volvo could not find the problem after a 3 months of working on my brand new car. Braxton isolated the problem within 15mins. We absolutely love Jason and Michea (our service advisors). They are Always professional, honest and helpful and they truly care about…
Timely and efficient. They do good work and a super service oriented.
Highly recommend Braxton Automotive! The staff was super pleasant, professional, and took great care of my BMW X3. I was impressed by the digital inspection report they sent over - It was thorough and on par with dealership-level service. Fair pricing and great communication all around. I'll definitely be back!
This is a great place to bring your car. They are honest about your repairs needed on your car.
Great team of professionals.
In a word?? AWESOME!!! This was one of the best experiences I've had with an automotive shop. And we all know how painful that can be! Michae, Chuck, Jason, & another gentleman that I can't remember his name, were fantastic!!! They all truly went above & beyond to help me. You will NOT be disappointed with the…
I was truly pleased with their services. An overall inspection was done which made me aware of what was needed. Thank you guys for your professional services.
Gotter Done.Jason and His Team is the best!!Thanks to you all,
Great and friendly team. Customer service is always amazing and the mechanics are competent with every repair on my Volvo!
EDIT (MAY 2025): I am still servicing my VW at Braxton on Howell Mill, and I still highly recommend them! They are pleasant, offer great service, explain everything really well, and don’t push sales on you but rather give you their honest “you need to take care of this really soon” or just “keep on eye on this”…
Exceptional service on all accounts and quick, friendly easy to work with schedules . Had all my records for my Mini Cooper and new exactly what I needed done. Researched new tires and gave a fair estimate, able to get tires within a day! Very happy with Jason and his polite positive immediate service. I will return
Always communicative. Always professional. And always really nice!!!
Superb customer service. I have trusted Braxton for over 15 years. They have never let me down.
Over 15 year of satisfaction with the quality of work provided by Braxton…. Happy & Loyal Customer
Braxton Automotive is the best and most trustworthy automotive group in Atlanta. I have been going to them for 16 years and refer all of my friends and family to Braxton.
The guys and girls at Braxton Auto are awesome. Friendly and knowledgeable, I felt like extended family from the start. They always make sure my car is in tip top shape. I trust my car in their care. A++
Amazing customer service and quality work!
Braxton is the only shop I trust with my MINI. I have had several bad experiences with a local dealership and Braxton is always there to help. I know their 100% goal is to keep my vehicle in top shape, and there is never an aggressive sales pitch, scare tactics or any other shady business practices that I have…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 87 | — |
| Auto maintenance | 82 | — |
| General repairs & maintenance | 70 | — |
| Auto engine diagnostic | 37 | — |
| Vehicle Inspection | 29 | — |
| Air & cabin filter replacement | 29 | — |
| Vehicle safety inspection | 27 | — |
| Tire rotations | 24 | — |
