How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%82+19.9Value 14%86+12.2Replies to reviews 7%33+2.3Craft & service penalty97−0.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREBraxton Automotive Howell Mill - European
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #83Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 835 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Braxton Automotive Howell Mill - European for 8 kinds of job.
Braxton Automotive Howell Mill - European for auto maintenance
Clear ✕All 82 Google reviews tagged “Auto maintenance” · showing 20
I had a great experience with Braxton, quality service upon check in and efficient car service. Mishap was professional, polite and provided helpful communication throughout the process.
Braxton Automotive on Collier Road (Jason, Bobbi, Vinny & team) have maintained my Q5 for 6+ years. They are consistently prompt, efficient and spot-on with their diagnostic and repair skills — those needed today and down the road, and they are so nice! Testimony to their care of my automobile was an out of state…
I brought in my 2025 Volvo XC40 because Dyer and Dyer Volvo could not find the problem after a 3 months of working on my brand new car. Braxton isolated the problem within 15mins. We absolutely love Jason and Michea (our service advisors). They are Always professional, honest and helpful and they truly care about…
Timely and efficient. They do good work and a super service oriented.
Great customer service, and fair pricing. Highly recommend.
Always outstanding service. Thanks for the help!
They had great communication kept me up to date via text. Staff was very up front with my problem amd now my car runs like new
Provided options. Kept me informed of progress. Made sound recommendations.
First visit was a great experience! I requested an appointment online over the weekend, I missed the text early Monday morning and got a great follow up phone call. Got in the next day, they called to check in with recommendations, and I picked it up early afternoon. So relieved not to be getting the “up sell”…
I was so glad that I listened to my intuition and chose Braxton Automotive over any other Land Rover servicer. I looked at all the reviews and made the decision to go with them despite having spoken to two other facilities. The reviews for the others were not as good as Braxton Automotive. I thought I would have to…
Braxton is great. I always tell BMW owners to get their service from Braxton. I trust them implicitly.
Exceptional service on all accounts and quick, friendly easy to work with schedules . Had all my records for my Mini Cooper and new exactly what I needed done. Researched new tires and gave a fair estimate, able to get tires within a day! Very happy with Jason and his polite positive immediate service. I will return
Always communicative. Always professional. And always really nice!!!
I've been getting my vehicles serviced ar Braxton for years now. The service and communication is always professional, yet personal as if you're the only client! My car is riding great! Until next time.
Great customer service and communication.
Work done well and I was kept informed by the service advisor throughout the process
Great service and they will fight for you with your extended warranty company.
Outstanding customer service…always a joy to work with.
Great customer service. Seems to be honest about car repairs and not trying to drain your pockets.
Premium service at near-delaer prices. Everything but the fancy waiting room.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 87 | — |
| Auto maintenance | 82 | — |
| General repairs & maintenance | 70 | — |
| Auto engine diagnostic | 37 | — |
| Vehicle Inspection | 29 | — |
| Air & cabin filter replacement | 29 | — |
| Vehicle safety inspection | 27 | — |
| Tire rotations | 24 | — |
