How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%82+19.9Value 14%86+12.2Replies to reviews 7%33+2.3Craft & service penalty97−0.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREBraxton Automotive Howell Mill - European
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #83Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 835 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Braxton Automotive Howell Mill - European for 8 kinds of job.
Braxton Automotive Howell Mill - European for oil change
Clear ✕All 89 Google reviews tagged “Oil change” · showing 20
Everything was good including the service and curiosity.
Braxton automative is the best and always does the right thing. The service is incredible! They made a very minor, and understandable mistake on my wife’s Volvo during an oil change. I brought the car in and they immediately owned up to it and prioritized it at no charge and had me back on the road in no time. No…
So happy to have my x5 serviced at Braxton. They are so friendly and efficient. I like the new texting feature which saves time with communication.
Braxton Automotive on Collier Road (Jason, Bobbi, Vinny & team) have maintained my Q5 for 6+ years. They are consistently prompt, efficient and spot-on with their diagnostic and repair skills — those needed today and down the road, and they are so nice! Testimony to their care of my automobile was an out of state…
Always appreciate the staff! Very helpful- and a discount was applied.
Customer service is always top notch, professional and courteous. Staff is knowledgeable and work is done quickly and competently.
Friendly, professional and honest advoce
This is my second time using this location. They are super professional and on top of getting your service done in a timely manner. They are very reasonable price wise. I was highly satisfied. I have a Volvo S 60 and they certified to fix European cars. They have a nice waiting area with coffee and water.I’ll be back for future services
Great customer service, and fair pricing. Highly recommend.
Great customer service and very knowledgeable!!!!
In a word?? AWESOME!!! This was one of the best experiences I've had with an automotive shop. And we all know how painful that can be! Michae, Chuck, Jason, & another gentleman that I can't remember his name, were fantastic!!! They all truly went above & beyond to help me. You will NOT be disappointed with the…
Great customer service. Went twice in one week. Each time the turnaround for repairs were quick and seamless. Prices are great and the entire staff is very knowledgeable about cars and repairs. First time at this location. Took my Nissan to Braxton’s other shop for years. Special shout out to Jason!!!
I have a 2013 BMW X5 35i and when I need routine maintenance (oil changes, alignments, etc.) Braxton Automotive on Howell Mill is my only choice for service. After a recent oil change they noticed leaking oil seals and several other issues with my baby. Justin was an excellent service partner and I scheduled follow…
Lets start with the energy as you enter then overtaken by great music accompanying with great knowledgeable work my review history is short because I'm not taking time to review unless I'm made and that's exactly what happened with Braxton auto my new go to mechanic!
Braxton has been my go-to for the past few years—always exceptional service and a knowledgeable staff. Highly recommend to anyone looking for a reliable and professional experience!
We appreciate your honesty. We came in for one service and were informed we didn't need it! We will definitely be using Braxton Automotive for all future services. 🙌
Love Love Love Braxton Automative! I have been a customer since 2015. Trustworthy! Quality OEM parts. Knowledgeable staff. Great service!
Always outstanding service. Thanks for the help!
I recently acquired a unicorn - it's a mint condition diesel BMW 3-series. If you want to talk about panic, it's the search for a trustworthy diesel technician in Atlanta who is NOT located OTP and who does NOT focus on emotional support pickups. **Braxton to the rescue. One of the senior members of the team, Jason,…
Everyone was beyond helpful with genuine smiles and eagerness to please. I felt like I was at Disney with their customer service and attention to details!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 87 | — |
| Auto maintenance | 82 | — |
| General repairs & maintenance | 70 | — |
| Auto engine diagnostic | 37 | — |
| Vehicle Inspection | 29 | — |
| Air & cabin filter replacement | 29 | — |
| Vehicle safety inspection | 27 | — |
| Tire rotations | 24 | — |
