How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%82+19.9Value 14%86+12.2Replies to reviews 7%33+2.3Craft & service penalty97−0.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREBraxton Automotive Howell Mill - European
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #83Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 835 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Braxton Automotive Howell Mill - European for 8 kinds of job.
Braxton Automotive Howell Mill - European for vehicle inspection
Clear ✕All 30 Google reviews tagged “Vehicle Inspection”
10/10 service
So happy to have my x5 serviced at Braxton. They are so friendly and efficient. I like the new texting feature which saves time with communication.
Thank you Braxton Automotive for great hospitality and timely service. I will definitely be back when I need service on my car. Very professional. 👍
This was my first time working with Braxton. Michea did a fantastic job with all of the communication and kept me in the loop throughout, which I really appreciated. She knows her stuff! And apparently, so does the rest of the team b/c they were able to fix a confusing problem with my volvo xc60 lift gate…
I brought in my 2025 Volvo XC40 because Dyer and Dyer Volvo could not find the problem after a 3 months of working on my brand new car. Braxton isolated the problem within 15mins. We absolutely love Jason and Michea (our service advisors). They are Always professional, honest and helpful and they truly care about…
Great customer service, and fair pricing. Highly recommend.
I have a 2013 BMW X5 35i and when I need routine maintenance (oil changes, alignments, etc.) Braxton Automotive on Howell Mill is my only choice for service. After a recent oil change they noticed leaking oil seals and several other issues with my baby. Justin was an excellent service partner and I scheduled follow…
I’ve been using Braxton for service on our BMWs for 7 years and have always been pleased. Most recently a four wheel brake job on our 428i was done as specified on time and reasonably priced. Their staff are always a pleasure to work with.
Braxton automotive is a real outstanding shop. They’re very thorough with their car inspection and repair work. I would use the shop again for any future services.
Great and friendly team. Customer service is always amazing and the mechanics are competent with every repair on my Volvo!
Braxton offers excellent service, l’ve been using this service center for over 10yrs and always am impressed with the workmanship, the fair and honest work . I highly recommend Braxton.
EDIT (MAY 2025): I am still servicing my VW at Braxton on Howell Mill, and I still highly recommend them! They are pleasant, offer great service, explain everything really well, and don’t push sales on you but rather give you their honest “you need to take care of this really soon” or just “keep on eye on this”…
Always communicative. Always professional. And always really nice!!!
Great service and communication!
First time here for an oil change and inspection. They completed the work in the amount of time they said and were very thorough. I will be back.
Braxton Automotive is the best and most trustworthy automotive group in Atlanta. I have been going to them for 16 years and refer all of my friends and family to Braxton.
The guys and girls at Braxton Auto are awesome. Friendly and knowledgeable, I felt like extended family from the start. They always make sure my car is in tip top shape. I trust my car in their care. A++
Braxton is the only shop I trust with my MINI. I have had several bad experiences with a local dealership and Braxton is always there to help. I know their 100% goal is to keep my vehicle in top shape, and there is never an aggressive sales pitch, scare tactics or any other shady business practices that I have…
Braxton Automotive's staff is very customer focused. The office manager Bobbi, was courteous and engaging. This made me feel comfortable and trusting as I was referred to them for service. I had some concerns about my 2016 Mini Cooper Clubman being that it has almost 100k, but Braxton checked all intervals for my…
Braxton automotive has now saved me and my car twice! My brakes on my nearly 10 year Volvo needed an emergent replacement, and then a few months later I had a flat that I needed fixed the same day. Both times Jason and the team were able to get my car inspected, fixed and returned all in one day! Their express…
I have used Braxton for 5+ years (for two automobiles). The auto service has been outstanding, the prices are fair and the customer service is fantastic (customer service reps, technicians and manager)!
I have been using Braxton Automotive for about 5 years now. Always very honest about the work and fairly priced. Understood European cars are not the easiest and cheapest to work on, but that's something you know when buying one. Highly recommend them to others
The team at Braxton Automative is outstanding. Exceptional customer service, someone always answers the phone and when they promise to call you back they actually do. Please visit them, you will get quality work for a reasonable price!
They did a great job servicing my vehicle and saved me a lot of money compared to the dealership.
Rating only, no written review.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 87 | — |
| Auto maintenance | 82 | — |
| General repairs & maintenance | 70 | — |
| Auto engine diagnostic | 37 | — |
| Vehicle Inspection | 29 | — |
| Air & cabin filter replacement | 29 | — |
| Vehicle safety inspection | 27 | — |
| Tire rotations | 24 | — |
