How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%82+19.9Value 14%86+12.2Replies to reviews 7%33+2.3Craft & service penalty97−0.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREBraxton Automotive Howell Mill - European
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #83Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 835 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Braxton Automotive Howell Mill - European for 8 kinds of job.
Braxton Automotive Howell Mill - European for vehicle safety inspection
Clear ✕All 27 Google reviews tagged “Vehicle safety inspection”
I brought in my 2025 Volvo XC40 because Dyer and Dyer Volvo could not find the problem after a 3 months of working on my brand new car. Braxton isolated the problem within 15mins. We absolutely love Jason and Michea (our service advisors). They are Always professional, honest and helpful and they truly care about…
Timely and efficient. They do good work and a super service oriented.
Jason and the entire team at Braxton were great to work with. They made it a fantastic experience from start to finish. I highly recommend them for your automotive needs.
Braxton offers excellent service, l’ve been using this service center for over 10yrs and always am impressed with the workmanship, the fair and honest work . I highly recommend Braxton.
I was so glad that I listened to my intuition and chose Braxton Automotive over any other Land Rover servicer. I looked at all the reviews and made the decision to go with them despite having spoken to two other facilities. The reviews for the others were not as good as Braxton Automotive. I thought I would have to…
Always communicative. Always professional. And always really nice!!!
I always enjoy my car service experience here. The staff is awesome and the service is great! They treat my vehicle as if it's their own. Thanks for all you do Braxton Automotive Group and keep up the the quality services you always provide. Fred S.
This is my second time taking my BMW to them. They are very responsive and honest about repairs. Glad I found them.
Everything is working fine and I'm happy with the results.
I took a Land Rover Discovery that I was considering buying in to them for a pre-purchase inspection. They were very quick to look at it, and were very honest on the condition of the vehicle. So honest that they advised me not to purchase it even though they could have had the repair business if I did go through…
Over 15 year of satisfaction with the quality of work provided by Braxton…. Happy & Loyal Customer
Braxton Automotive is the best and most trustworthy automotive group in Atlanta. I have been going to them for 16 years and refer all of my friends and family to Braxton.
Routine service maintenance. Braxton’s location on Howell Mill Road has serviced my car years. Very professional administrative staff and honest mechanics. Have always treated me with the utmost respect.
Fantastic experience with Braxton automotive. They were very professional, communicative and attentive. Got an oil change and inspection done for my Audi and it was very smooth and swiftly done. Will be coming back!
Very professional and knowledgeable business. Jason was so informative and helpful in assisting me to find the issues with my vehicle. I would highly recommend this facility
The guys and girls at Braxton Auto are awesome. Friendly and knowledgeable, I felt like extended family from the start. They always make sure my car is in tip top shape. I trust my car in their care. A++
Great staff here that are experts in their craft. Personal touch in a big city. Jason is a true professional who communicated with me throughout the initial diagnostic and repair options.
Amazon service don’t hesitate!!
Amazing customer service and quality work!
Braxton is the only shop I trust with my MINI. I have had several bad experiences with a local dealership and Braxton is always there to help. I know their 100% goal is to keep my vehicle in top shape, and there is never an aggressive sales pitch, scare tactics or any other shady business practices that I have…
Incredibly professional. Fantastic communication from start to finish. Detailed, specific reporting on what's going on with your car. Quality car care. Overall just an amazing experience
Excellent! The attention was amazing and very efficient team. Jason was always giving updates about my car. They really did so much work, and from now on it's my primary car provider.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 87 | — |
| Auto maintenance | 82 | — |
| General repairs & maintenance | 70 | — |
| Auto engine diagnostic | 37 | — |
| Vehicle Inspection | 29 | — |
| Air & cabin filter replacement | 29 | — |
| Vehicle safety inspection | 27 | — |
| Tire rotations | 24 | — |
