Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts
Customers frequently praise Bray Electrical Services for punctual arrivals, clear communication, and fair pricing during services like fixture installation and wiring repairs. Recurring themes include thorough explanations of electrical issues and professional cleanup after job completion. However, some low-star reviews highlight concerns regarding delayed quote delivery, unexpected high billing for minor troubleshooting, and occasional instances of technicians arriving late without notice or demonstrating poor driving behavior.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
896 Google reviews we collected
Phrases our text analysis found in 845 written reviews
Price verdicts customers left with their Google review
Middle half of what 211 customers paid ($228–$1.0k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 845 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“All calls to the office were handle professionally and promptly.”
“There could arise genuine reasons for a cancellation - least pretend to be professional, if not courteous!”
“He was courteous, informative, and fixed two separate wiring issues in my 90 year old house incredibly quickly.”
“…hich was a terribly rocky experience they did not know much and were very slow or not responsive at all when I tried to utilize this payment method.…”
“The technicians did an excellent job not only on the work they had to do but also the clean up.”
“They are the worst contractors I have ever worked with in my life.”
“This is the second time that I’ve used Bray - Matt Golden was my technician - I highly recommend them!”
“Eric arrived on time and gave us prompt professional service at a fair price.”
“So, as long as you understand that they will be quite pricey, I’d recommend them highly.”
“Josh and his aid, I believe his name is Ben, we're so easy to work with.”
“This level of honesty and transparency is very much appreciated—especially as a new homeowner with limited knowledge of electrical systems.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Bray Electrical Services for 8 kinds of job. Pick one to see what they paid and said.
Eric M with Bray Electrical was excellent. He was courteous, informative, and fixed two separate wiring issues in my 90 year old house incredibly quickly. Would definitely work with them again.
Eric arrived on time and gave us prompt professional service at a fair price. Will call on this business again when we have electrical service needs. Five stats!
Devinn was fabulous improvised what we needed and did a beautiful speedy job of hanging our chandilier and finding the right bulbs for living room and kitchen fixtures.
Bray Electrical did excellent work for us today. The pricing was fair and upfront, the technician was professional, and he cleaned up everything before leaving.
We had a great experience with Bray. Quick and clean installation of an outdoor outlet and a bath fan. Easy to communicate with via email, text, or phone, which is great for me because of my strange working hours. All at a fair price
This is the second time that I’ve used Bray - Matt Golden was my technician - I highly recommend them! Professional, reasonable & didn’t try to oversell - will definitely use Bray again.
| Job | Reviews | Category typical |
|---|---|---|
| Light fixture installation | 65 | $196–$811 |
| Electrical outlet & switch repair | 60 | $114–$415 |
| Electrical wiring installation | 53 | $410–$1.7k |
| Electrical inspections | 48 | $54–$351 |
| Fan installation | 41 | $135–$621 |
| Electrical outlet & switch relocation | 32 | $224–$807 |
| Electrical outlet & switch installation | 31 | $248–$958 |
| Electrical wiring repair | 31 | $166–$591 |
4.9 ★★★★★ 896 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Justin and Charles were absolutely fabulous. Their work was great and they were great to work with!
Honestly I don't know where to begin. Josh and his aid, I believe his name is Ben, we're so easy to work with. Everything they worked on was explained prior to the job and there was a lot to explain because they were installing a new electrical system. This ment 2 days of "a power down" to do the work safely and my local electric company had to be informed about the work prior to the work, and when completed, had to be inspected by the electric company to make sure everything was done according to the new housing codes. Needless to say when all the work was completed, passed code regulations, my local electric company came and installed the meter and turned the electric back on. The technicians did an excellent job not only on the work they had to do but also the clean up. They used my recycling can for that trash and the garage can for the garbage. A home owner couldn't have asked for better electricians to work with. Upon completing that job they came into my home and installed 9 recessed lights. Cutting larger holes so they fit into the ceiling properly. No sheet rock, plaster flecks, or dust was left behind. Even the kitchen counter was wiped clean. When I have any future electrical work that needs to be done Bray Electric will definitely be doing the job. In fact there are a couple of projects that will be in the works some time next year and as far as I'm concerned Bray Electric will be doing that job. Thanks Bray fir a job well done. Your people definitely know what they are doing.
From start (I searched Chatgbt for recommendations in the area) to finish, when it came to scheduling, to quotes for the work, to questions on the whole process, Bray Electrical and the tech that handled it all-“Devon”, was top-notch. I had several quotes by several recommended companies given for the work we were told by Georgia Power needed to be done. Bray’s quote came in fair and reasonable. Some of the companies that gave quotes were not too convincing upon dealing with them. One guy tried to sell us on doing work that was not even in question. He saw an EV in the driveway and inquired about installing an EV charger in addition to what GP required! That shot the quote up by another $3K, in addition to his much higher quote for the required install. Dealing with Bray turned out to be just what we needed. All calls to the office were handle professionally and promptly. I recommend them for all electrical needs.
Riley came out, assessed and fixed our issue that previous electric company couldn't resolve.
Quick and professional.
Riley came out to give us a quote and he was so thorough in his explanation. I had no clue what it took to install outdoor lighting and he was excellent.
Eric M with Bray Electrical was excellent. He was courteous, informative, and fixed two separate wiring issues in my 90 year old house incredibly quickly. Would definitely work with them again.
Exceptional service! I especially appreciate the sincerity of the tech who came out today, Justin Miller. He took the time to clearly explain what he thought was wrong with our fire alarms and then gave me options on how to proceed. This level of honesty and transparency is very much appreciated—especially as a new homeowner with limited knowledge of electrical systems. Thanks so much Justin!
Very dedicated to finding the source of our problem.
Thanks, Bob! We truly appreciate your kind words. Our team is always committed to getting to the root of the issue, and we're glad we could help. Don't hesitate to reach out if you need anything in the future!
Great Dane day service. Diagnosed problem quickly
Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts
